Rated 4.4 out of 5 by 58
Rated 3.0 out of 5.0 by popalaw Poor Member recognition
As a gold level member I have never been to a property where they did not feel that you should even get a bottle of water at check-in. They had 20 bags ready but informed me they were only for platinum or above. This is poor customer service to say the least. Will not go back.
February 28, 2014
Rated 5.0 out of 5.0 by Cheryl1968 Great service, comfortable bed
Robby at the front desk was efficient, friendly and very helpful. The beds sucked us in and lulled us to sleep, only wish we hadn't encountered snow and ice so we could have enjoyed 2 nights as planned instead of the one night.
February 8, 2014
Rated 5.0 out of 5.0 by Clycans1206 The staff was outstanding!
The staff made things perfect for me. I will stay here again.
February 8, 2014
Rated 5.0 out of 5.0 by Jr23 Excellent Service
Our stay at the Cocoa HIE was one of the best experiences at a hotel in quite a while. From check in to checkout everyone was polite, helpful to all our needs.
I will definitely add the HIE at Cocoa to our itinerary when ever possible..
February 6, 2014
Rated 3.0 out of 5.0 by SkiMD First impressions
First impression: dirty elevator walls, door, and floor. Next impression dirty hallways that needed to be vacuumed. Guest room looked a bit tired and definitely needed to be dusted.
The food selection at breakfast was good but the quality of the food was average. The women that worked in the breakfast area were extremely nice and friendly.
January 29, 2014
Rated 5.0 out of 5.0 by TORBAR Very convenient before a cruice
Well located near Cape Canaveral. Rooms are good, confortable and the staff were very nice with us.
January 25, 2014
Rated 5.0 out of 5.0 by Summer25 WAY COMFY & NICE!
Just what we needed after our long drive! Super Comfy and clean- SO glad I didn't go with a cheaper place.. I think we will always go with Holiday Inn from now on- they seem very consistent as far as comfort and cleanliness go.. Great job guys!
January 9, 2014
Rated 5.0 out of 5.0 by Debby58 Second Holiday week stay in a row !
This was the second year in a row we had a five day over New Years. Everything is always excellent!
January 8, 2014