Rated 4.5 out of 5 by 192
Rated 3.0 out of 5.0 by USMC.MOM Below average expectations
Needs improvement in public relations w/quests and housekeeping could use some polishing up on their cleaning skills. The breakfast was good and had a variety of food, clean area.
April 14, 2015
Rated 5.0 out of 5.0 by Suwanee mom Great Pool Area
Room was spacious and clean. Landscaping around pool and hotel was beautiful and pool was larger than expected. Breakfast provided many choices and staff was very friendly. Would definitely stay here again if in area.
April 13, 2015
Rated 4.0 out of 5.0 by sushadley Great location and great hotel
loved the look, most definitely a newer Holiday Inn Express property...enojoyed the courtyard/pool/hottub area, breakfast was good (had bacon)...my only complaint was internet didn't really work in the lobby
April 9, 2015
Rated 5.0 out of 5.0 by sallen10 Great staff and breakfast!
Great location meeting the Indian River area needs.
April 4, 2015
Rated 4.0 out of 5.0 by emurray077 What you'd expect.
It's exactly what you'd expect from a Holiday Inn Express. Nothing more and nothing less. They do have a nice pool and hot tub (that I was the only person using because I'm a Northerner, and 70 degrees is hot to me).
The rooms were clean, although they did have a musty/damp smell. Staff were friendly enough. One of my pet peeves though is when they don't acknowledge your status with IHG, or ask if you'd prefer points or the welcome amenity.
There's not a whole lot nearby; mostly gas stations and fast food joints. Not really sure where the nearest beach is. You're about 45 minutes from the Orlando attractions.
April 2, 2015
Rated 2.0 out of 5.0 by Tri Racer Not so comfortable
The main area of the hotel was inviting. The front desk personnel were friendly and helpful. However, there was no mention of my loyalty to IHG. This was a little unsettling since I've always received a heartfelt thank you at other locations. Since availability was limited, I was given a wheelchair access room. This in itself has not been an issue in the past, however, this time the bed was extremely uncomfortable. It had a wet proof mattress pad which krinkled every time you moved. It also made the bed extremely hot. It took several times slamming the door to get it to latch. Probably not the securest room in the hotel. When I mentioned the above during checkout, I received a "I'm sorry to hear that. I will let maintenance and housekeeping know". Bottom line...the room was definitely not worth the price I had to pay!
April 1, 2015
Rated 5.0 out of 5.0 by Calhounk925 Wonderful Stay
This hotel was amazing. Food was good, the staff was kind, and the rooms comfortable. I will definitely stay here again.
April 1, 2015
Rated 5.0 out of 5.0 by MB421 Overall
Reservations and confirmation process was very easy. Hotel was easy to find once got out of Orlando.
Staff was very helpful upon check in.
Food at breakfast was good with facilities clean.
Checkout was very simple.
March 30, 2015