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Rated 4.8 out of 5 by 229 reviewers.
Rated 5.0 out of 5.0 by Great Hotel! Although Holiday Inn Express is usually our preferred hotel choice, after having a bad experience at a Holiday Inn (not Express) the previous night, we were a little reluctant to choose this hotel. This HIE and the HIE we stayed at the next night are two of the best we've stayed in. The staff was super friendly. I'm not sure if she was a concierge or just happened to be sitting at a desk in the lobby, but this staff member was very helpful. We mentioned our previous night's experience with noise from the room above, so we were given a room on the top floor--we didn't hear anything. I think we were most impressed by the server (name might be Hazel) at breakfast. A father and his young son were waiting for more omlets to be prepared. The father mentioned to the server that he couldn't eat them because of an allergy to one of the ingredients, but his son wanted one. She then offered to prepare him one without that ingredient, saying that it would only take five minutes or so. She was one of those people who "covered" the room making sure people had what they needed, cleaning tables, helping people with their food, etc. September 14, 2014
Rated 5.0 out of 5.0 by Home Away From Home I would recommend this hotel for any reason if you are traveling to Coeur D Alene. They have excellent customer service and do a great job making your stay enjoyable and relaxing. September 12, 2014
Rated 5.0 out of 5.0 by a welcome oasis on a long trip This is a well kept. clean place to stay in a beautiful area. The units are spacious and the patrons seem to be valued. September 12, 2014
Rated 5.0 out of 5.0 by Amazing hotel This hotel is beautiful-the lobby was spotless, the room in which we stayed was amazingly clean, the front desk clerk and the breakfast attendant were nice, even the gentleman who was outside in the morning picking up trash around the grounds was very friendly and made it a point to say 'good morning'. The overall experience here was great. I would recommend this hotel to anyone and look forward to the possibility of staying here in the future. September 12, 2014
Rated 5.0 out of 5.0 by Great Place to Stay I was very impressed with the facilities at the hotel. The lobby was beautiful and a very comfortable place to meet for conversations. The staff were all very friendly and helpful. The front desk staff was very helpful with suggesting places to see or things to do. The restaurants that were suggested were very good. I was pleasantly surprised that the pool was open 24/7. It is so nice to be able to relax in the pool after a long day of activities. We were also pleased that a light supper was available in the hotel so that we didn't have to go out again. Having laundry facilities available was also a big plus. The hotel was a real home away from home for my husband and myself. Thank you for a great stay. September 10, 2014
Rated 5.0 out of 5.0 by First floor rooms with double doors. When you stay get a room on the first floor with a double door - one leading indoors and one leading out doors. The outside door makes it incredibly easy to unload and load the car. Very convenient if you are traveling with pets. September 8, 2014
Rated 5.0 out of 5.0 by Friendly Staff, Nice Stay for Silverwood fun! We stayed for two nights while visiting Silverwood with our kids. The location of the hotel was convenient, the accommodations were nice, the breakfast was easy with plenty of options and the staff was very friendly. The kids also loved the pool and the office dog. We had a nice stay. September 8, 2014
Rated 5.0 out of 5.0 by friendly staff would stay here again. Would be nice if there was a magnifying mirror in the bathrooms for applying makeup. Have found these in other hotels, nice perk. September 5, 2014
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