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Rated 4.8 out of 5 by 211 reviewers.
Rated 5.0 out of 5.0 by Great Service Awesome service at the Holiday Inn Express. Rooms are clean and the property was great. August 14, 2014
Rated 4.0 out of 5.0 by Friendly staff Friendly, competent staff, clean and comfortable accommodations. August 13, 2014
Rated 5.0 out of 5.0 by Wonderful Stay This is a fantastic hotel in Coeur d'Alene. The staff was very helpful. I was able to check in early and check out late despite the hotel being very full. Breakfast delicious, pancakes, french toast, eggs, bacon, what more could you want? My room was quiet despite being in a hall full of families with small children. I will definitely be staying here again! August 13, 2014
Rated 5.0 out of 5.0 by Travel Well maintained property, clean room and very helpful staff. August 13, 2014
Rated 5.0 out of 5.0 by Great guest experience The young lady who checked us in was welcoming and very helpful...just the kind of employee every motel should have. The hotel, grounds and the guest services were excellent. On my next road trip to this area I will plan on spending a night or two here. August 11, 2014
Rated 5.0 out of 5.0 by Clean rooms. great staff. Everything was outstanding. The rooms were very clean and comfortable beds. In face I plan on staying there each time I have to travel that direction. the only thing you might like to add is maybe a shower cap. and better bathroom tissuse. August 10, 2014
Rated 5.0 out of 5.0 by They made our day! When I booked the room I happened to mention that it was my husbands birthday and when we went to the room we were greatly surprised by balloons, a basket full of goodies and a hand written Birthday card. After two days on the road it was amazing how something so small but so thoughtful just made our day! Also, we were very impressed with the Guest Relations Manager, Dodger, and hope to see him again someday. Thanks again! Susan August 10, 2014
Rated 1.0 out of 5.0 by Over Priced!!! You can find a better place to stay for half the price!! Rooms are tiny....not worth it! August 9, 2014
Rated 5.0 out of 5.0 by A Life Saver!!! Driving from Ft. Lewis to take my son to visit his grandparents without my husband was stressful enough. I had already booked a hotel room in Spokane. They messed up my reservation. I was panicked and trying so hard to find a room at the last minute when I called this property. The front desk clerk, Judy, was a life saver. She didn't get frustrated with me when I was a babbling, stressed out mess while giving her my information. I wanted to hug her when me, my son and dog arrived. The room was comfortable and clean. The next morning my son couldn't find his iPod. I dreaded looking under the bed -- but I did. I was shocked. Underneath the bed at a hotel was spotless!!! The breakfast was plentiful, hot and delicious. The hotel dog was an added bonus. I just have to say, the only downside was the price, but honestly? I booked in the middle of summer at the last minute. I would stay again even at that price. August 7, 2014
Rated 5.0 out of 5.0 by Awesome Staff and Great Location This is my 3rd time at this Holiday Inn Express and every time I visit the experience is exactly the same "AMAZING!" The staff are super friendly (including Dodger) and the beds are always comfortable. Loved the firepit in the back where you can relax in the evening, I've never seen that at a hotel before. I really enjoyed the location as there is quite a few restaurant choices within walking distance. Thanks again! August 6, 2014
Rated 5.0 out of 5.0 by recent stay The hotel was beautiful and clean. Staff were great. Hazel, in the breakfast room went above and beyond with her service to all customers. August 6, 2014
Rated 5.0 out of 5.0 by great place Very good hotel, extremely friendly staff, clean rooms, quiet even with major highway close. Would stay again August 6, 2014
Rated 5.0 out of 5.0 by Very friendly Very friendly staff. My daughter and I were visiting Gonzaga and had an extra couple days. We were impressed by the location, cleanliness and service. We will be back! August 5, 2014
Rated 5.0 out of 5.0 by Staff aWOW experience The staff --from the front desk to the maintence man-- were so friendly and helpful. Sometimes, it is just the small exchanges that set the mood for a good experience. The lady in the breakfast room giving information about the "supper", the maintence man about the flowers, the front desk staff giving coupons to places we were going, the extra coffee for the room. The staff's dog was a plus. August 4, 2014
Rated 5.0 out of 5.0 by Great Hotel It's a very nice hotel but if you are checking in late and leaving early the next day, it is too expensive. For a quick overnighter I would suggest somewhere less expensive, but for an extended stay this would be a fabulous choice. August 3, 2014
Rated 2.0 out of 5.0 by Not what I expected Just okay. The pet policy is not clear on the website so it provided a surprise at check in. Spent part of vacation searching for pet daycare July 31, 2014
Rated 5.0 out of 5.0 by Excellent service Friendly helpful staff. Great room, wonderful warm breakfast. Would highly recommend staying here. July 30, 2014
Rated 5.0 out of 5.0 by No surprises! This hotel is in a good location, access-wise, but not right in town. The Centennial Trail is right there, but not shady for awhile--best to use during cooler weather. July 30, 2014
Rated 5.0 out of 5.0 by Awesome! This place is great, I will always come back here. They gave a room by the stairs because we had pets. She knew our dog was afraid of the elevator and was very keen on providing a great experience for us and our pets! Thank you! July 28, 2014
Rated 5.0 out of 5.0 by Overall...amazing! So happy we chose this hotel for our trip to the Pacific NW! Accommodating, comfortable, beautiful, friendly...we couldn't have been more pleased. Plus, we were the "guests of the day" so were given a sweet bag of goodies upon our arrival :0) Just wish we could have stayed another night, but will definitely return if we find ourselves in Idaho for future vacations. July 28, 2014
Rated 5.0 out of 5.0 by Great location I throughly enjoyed our stay at this location. The front desk staff was very courteous and was a great help with directions and suggestions on restaurants for downtown Coeur D'alene. The breakfast room attendant, Hazel , was very polite and friendly and provided us with not just a good breakfast but a nice history about the city.she made you feel very welcome at this hotel. July 24, 2014
Rated 3.0 out of 5.0 by idaho stay We were looking forward to a stay in Idaho and thought that the Holiday Inn Express would be a great place to stay. The outside was decorated for the 4th of July. I have a handicapped parent. In traveling we look for access in and out of hotel and rooms. The access to our room given us was difficult. We could only get in through the front entrance. The room we were placed in was at the end of a hallway. It would have been better to not get a wheelchair access room and be closer at least to our car access. My mother would have had a difficult time trying to access breakfast if I had not been able to go up and down a couple of stairs to get into the break area to get the breakfast available. July 20, 2014
Rated 5.0 out of 5.0 by Large room, two entrances a bonus, staff super attentive Great location, super attentive staff to all needs and questions. Relatively quiet outside, no noise from the inside hallway. On site washer and dryer. On site pool and hot tub. Onsite fitness room. All open 24 hours/day. Breakfast included fresh tomatos and fruit. Dinners included complimentary wine or beer. Special smoothies at breakfast, even on the day of the Ironman Event; nice perks! July 14, 2014
Rated 5.0 out of 5.0 by Fantastic Staff - Very dog friendly - Great GM My wife and I have stayed at this Hotel for many years and the place keeps getting better. Every thing inside and out side is very clean and well maintained. Exceptionally dog friendly and they just added a dog area with doggy station and picnic tables in amongst the tree's. There is also a nice path to take your dog for a walk.Great path for anyone with or without a dog. I recommend this place to anyone that is looking for excellent place to stay. I am a platinum member and was acknowledged as such. I will be back. July 14, 2014
Rated 5.0 out of 5.0 by Best birthday ever!! I stayed at this Holiday Inn for my birthday and not only was the room gorgeous, clean and incredibly comfortable, the staff left me balloons and treats! The room had a jacuzzi in the bedroom which was really the icing on the cake. And on top of that the bed was so comfortable that the worst part of my stay was having to get out of it! I couldn't have asked for a better experience- from the staff to the amenities to the room itself, if you get the chance stay at this hotel!!! July 13, 2014
Rated 5.0 out of 5.0 by Super Staff and comfort My wife and I were so glad that we were able to stay at a Holiday Inn on our holiday. It was one of the best stays on our adventure this year. I wish there was one in every location I visit. Please thank the staff and management for the wonderful time we had. Take care and see you again July 10, 2014
Rated 5.0 out of 5.0 by Wonderful Experience We stayed at TWO hotels in this area over July 4th, 2014. The resort we spent the first two nights at was not available for the 3rd night - hence our reservation at Holiday Inn. I had not stayed at a Holiday Inn since I was a child. What a pleasant surprise! My family loved it! This hotel was so clean and up to date and well maintained. Everything looked new. The staff was so nice and very helpful. Screens on the windows made it possible to open the windows and let the fresh air in during the night. We don't like sleeping with the air conditioner on. The breakfast was simple, but good and easy. Yummy cinnamon rolls, good coffee and yogurt.. The only recommendation I would make is for the hotel to move the pancake machine to the end of the buffet - so people waiting do not cause a hold up in the breakfast line. In comparison to the "resort" we stayed at the previous two nights - the HI was exceptional. So easy, so safe, great location to dining and shops. Loved the beautiful resident dog!!! I will definitely stay at this HI again the next time I visit Coeur d'Alene. July 7, 2014
Rated 5.0 out of 5.0 by Quiet, friendly I was greeted with fresh cookies and milk; and informed that there was tea and coffee available at all times. During breakfast the following morning the staff stopped by my table two or three times to make sure that I had everything I needed, even offering to bring me more of anything I wanted. For those staying the following night they were offering a fellowship time with subs and beverages from 4 to 6. July 7, 2014
Rated 5.0 out of 5.0 by Wonderful My family and I stayed here for two nights as a rest stop during our move from Alaska to Massachusetts. We chose Couer D'Alene for its idyllic location. This well designed hotel only added to our enjoyment while visiting Northern Idaho. Breakfast included in the room rate is always a plus and the pool's location on the first floor was in a convenient spot to watch our children from multiple places. Overall, it was a great stay and the staff did a tremendous job throughout the duration of our visit. Well done! July 6, 2014
Rated 5.0 out of 5.0 by Glorious! I only have the highest remarks for this property and staff. Sure it was pricey, but they saved us bikers a bundle in meals, and hassles, and extras. You ask for it, they have it for you.... It was truly an amazing time, again... And I hope to get to come back again, and again... July 4, 2014
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