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Rated 4.8 out of 5 by 229 reviewers.
Rated 5.0 out of 5.0 by Wonderful staff close to the interstate Enjoyed our stay there Labor Day weekend. Just wish the walls were better constructed. Dodger was a delight to visit and the staff was wonderful. September 5, 2014
Rated 5.0 out of 5.0 by AMAZING!!! This is the BEST Holiday Inn Express and Suites i have ever stayed at before. The friendliest staff- from the housekeepers the Breakfast ladies, to the Maintenance engineer- to the management staff! Jennifer, Melody, and Jessica are amazing!!! Beautiful, clean hotel- great breakfast options- and a lovely outdoor patio with flowers and fire pit for S'mores! I will for sure be back. Thanks everyone for the best service! September 5, 2014
Rated 4.0 out of 5.0 by nice affordable,accessible,newer,clean,close to most things in town September 5, 2014
Rated 5.0 out of 5.0 by Great place to stay! Dog friendly, great location and staff! Close to good restaurants, I90, to town. Highly Recommend! Will stay there again! September 3, 2014
Rated 5.0 out of 5.0 by Always well pleased with Holiday Inn Express Over the years we have often stayed at Holiday Inn Express Hotels and have always been well satisfied with everything. The morning breakfasts are great, especially if you have your grandkids with you, they have a good variety of foods. Our two grandsons especially liked the automatic pancake making machine, I actually thought it was pretty cool myself, tried to figure out just how it worked. We always enjoy the pool, even when the grandkids have been at a water park all day. Thanks, we had a great time and experience, randy and barb September 3, 2014
Rated 5.0 out of 5.0 by I travel a bunch..... I travel about 70% of the time for work across 5 states so I know hotels... This Holiday Inn Express staff, location and property has always been my go to location because they understand that the small stuff matters to their guests. The management, front desk, breakfast/dinner and housekeeping staff are always helpful, polite and efficient and even laugh at my stupid jokes….. The only negative about the place is that some of the room’s need their carpets changed but, on my last stay the main carpet outside of the rooms were changed so, looks like they are in working on it. All and all one of the best places to stay! September 1, 2014
Rated 5.0 out of 5.0 by Hope to stay again From the front desk check in experience upon arrival to the departure, the staff was professional and full of personality. Loved Dodger, we were made to feel like we could ask for anything and we should make ourselves at home. The only improvement I would offer is the hot food was not really hot. I had cold sausage both mornings, but other guests were leaving the plastic doors open. A scrambled egg might be a better option than the square omelette? Or is you really wanted to kick it up a notch a chef making omelettes to order. Other than that, the variety of breakfast options was appreciated. August 29, 2014
Rated 4.0 out of 5.0 by Great Hotel chcoice Very Friendly staff and enjoyed the resident dog! My family and I were in the area to do some shopping and enjoy a visit to Silverwood. Hotel was nice and in an area with close proximity to shopping, restaurants and entertainment. We would stay here again. August 28, 2014
Rated 5.0 out of 5.0 by Great Stay in Coeur d'Alene This Holiday Inn Express exceeded our expectations. We were greeted courteously upon check in, also by members of the staff we encountered about the property. The Breakfast attendant was most gracious, and kept the Breakfast Bar well supplied and tidy. Unfortunately we could not enjoy the Manager's Parties, but that is a very welcomed addition to our stays. We were impressed with this property overall. August 27, 2014
Rated 5.0 out of 5.0 by great The staff were very nice. I liked the evening snacks. Great location close to interstate, shopping, and restaurants. Internet was fast. Room was clean. Bed was comfortable. They have games in the lobby. Nice seating area outside with fire pit. August 26, 2014
Rated 5.0 out of 5.0 by Above and beyond As always, our stay at a Holiday Inn was great. The rate was a little higher than usual, but I understand with it being the summer and the location. All of the service was great but what I really wanted to bring up was the service we received the morning we left. We had a 16 hours drive to get home so we left the hotel at 3am. I made a couple trips down loading the car as my wife and daughter were waking and dressing. I apparently caught the eye of your employee (Megan) working the night shift. Megan took it upon herself after seeing me loading my car to get a pot of coffee brewing and even put out some fruit and a few pastries in the breakfast area and then brought it to our attention so we could get a little something in our stomachs for the trip. Megan said she figured we either had an early flight or a long drive and thought we might like a cup of coffee and a piece of fruit/pastry. We didn't expect anything leaving so early. It may have been just coffee and fruit but more importantly it was Megan's thoughtfulness that really mattered. It would of been very easy for her to go about her regular business and we would not of thought twice about it. Megan went above and beyond to take care of us and we truly appreciated the effort. It is these kinds employees, there efforts and attitudes that keep us coming back to Holiday Inn's, THANKS for hiring great employees like Megan. The Cunha Family August 24, 2014
Rated 5.0 out of 5.0 by A nice surprise! We have stayed here once before when we were traveling with our dog. So this time it was a totally different experience for us. We were greeted with a "Welcome back!. We are pleased to say you are our Guest of the Day!!". A goody bag and a room upgrade was a nice surprise, as was their wine, beer and snacks for Happy Hour! The room we were upgraded to was beautiful! Bed and pillows just the way we like them. The breakfast is one of the best around. Fresh baked cinnamon rolls, pancakes, french toast, eggs....etc. served by a smiling hostess. Used to stay at a competitor down the street but no more! Holiday Inn Express hotels have won us over. August 23, 2014
Rated 5.0 out of 5.0 by Refreshing Stay This was probably the nicest IHG property in which I've ever had the pleasure of staying. It was a beautiful building, the staff were pleasant and extremely helpful, and getting to meet Dodger, the hotel's dog, was a lot of fun, too!! We were exhausted after a whirlwind trip to Glacier National Park and really need a place to crash for the night before flying out of Spokane the next morning. We had a room that was large enough for the three of us to spread out, get all of our bags repacked and back in order before our trip home, and we all got a great night's sleep. Thanks so much for a great experience!! August 21, 2014
Rated 5.0 out of 5.0 by Great Hotel First time I have used Holiday Inn brand in a few years, not for any particular reason. Very impressed with this location, including great breakfast, clean pools and friendly staff. Definitely stay here again. August 18, 2014
Rated 5.0 out of 5.0 by I feel at home. If you are staying in the Coeur D Alene/Spokane area this is the place to stay. The friendly staff will make you feel at home. The outside fire pit provides a great opportunity to relax and share some review's of the day and some friendly times with friends or business associates. I cannot think of anything average about this hotel. I travel 5 states and this hotel is my favorite. I wouldn't stay any place else in the area. August 18, 2014
Rated 1.0 out of 5.0 by great place good staff and very clean the breakfast was ecellent August 18, 2014
Rated 5.0 out of 5.0 by Favorite place to stay Always a great stay. Staff are friendly and the hotel is very clean. August 17, 2014
Rated 5.0 out of 5.0 by Great Service Awesome service at the Holiday Inn Express. Rooms are clean and the property was great. August 14, 2014
Rated 4.0 out of 5.0 by Friendly staff Friendly, competent staff, clean and comfortable accommodations. August 13, 2014
Rated 5.0 out of 5.0 by Wonderful Stay This is a fantastic hotel in Coeur d'Alene. The staff was very helpful. I was able to check in early and check out late despite the hotel being very full. Breakfast delicious, pancakes, french toast, eggs, bacon, what more could you want? My room was quiet despite being in a hall full of families with small children. I will definitely be staying here again! August 13, 2014
Rated 5.0 out of 5.0 by Travel Well maintained property, clean room and very helpful staff. August 13, 2014
Rated 5.0 out of 5.0 by Great guest experience The young lady who checked us in was welcoming and very helpful...just the kind of employee every motel should have. The hotel, grounds and the guest services were excellent. On my next road trip to this area I will plan on spending a night or two here. August 11, 2014
Rated 5.0 out of 5.0 by Clean rooms. great staff. Everything was outstanding. The rooms were very clean and comfortable beds. In face I plan on staying there each time I have to travel that direction. the only thing you might like to add is maybe a shower cap. and better bathroom tissuse. August 10, 2014
Rated 5.0 out of 5.0 by They made our day! When I booked the room I happened to mention that it was my husbands birthday and when we went to the room we were greatly surprised by balloons, a basket full of goodies and a hand written Birthday card. After two days on the road it was amazing how something so small but so thoughtful just made our day! Also, we were very impressed with the Guest Relations Manager, Dodger, and hope to see him again someday. Thanks again! Susan August 10, 2014
Rated 1.0 out of 5.0 by Over Priced!!! You can find a better place to stay for half the price!! Rooms are tiny....not worth it! August 9, 2014
Rated 5.0 out of 5.0 by A Life Saver!!! Driving from Ft. Lewis to take my son to visit his grandparents without my husband was stressful enough. I had already booked a hotel room in Spokane. They messed up my reservation. I was panicked and trying so hard to find a room at the last minute when I called this property. The front desk clerk, Judy, was a life saver. She didn't get frustrated with me when I was a babbling, stressed out mess while giving her my information. I wanted to hug her when me, my son and dog arrived. The room was comfortable and clean. The next morning my son couldn't find his iPod. I dreaded looking under the bed -- but I did. I was shocked. Underneath the bed at a hotel was spotless!!! The breakfast was plentiful, hot and delicious. The hotel dog was an added bonus. I just have to say, the only downside was the price, but honestly? I booked in the middle of summer at the last minute. I would stay again even at that price. August 7, 2014
Rated 5.0 out of 5.0 by Awesome Staff and Great Location This is my 3rd time at this Holiday Inn Express and every time I visit the experience is exactly the same "AMAZING!" The staff are super friendly (including Dodger) and the beds are always comfortable. Loved the firepit in the back where you can relax in the evening, I've never seen that at a hotel before. I really enjoyed the location as there is quite a few restaurant choices within walking distance. Thanks again! August 6, 2014
Rated 5.0 out of 5.0 by recent stay The hotel was beautiful and clean. Staff were great. Hazel, in the breakfast room went above and beyond with her service to all customers. August 6, 2014
Rated 5.0 out of 5.0 by great place Very good hotel, extremely friendly staff, clean rooms, quiet even with major highway close. Would stay again August 6, 2014
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