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Rated 4.8 out of 5 by 183 reviewers.
Rated 5.0 out of 5.0 by Wonderful My family and I stayed here for two nights as a rest stop during our move from Alaska to Massachusetts. We chose Couer D'Alene for its idyllic location. This well designed hotel only added to our enjoyment while visiting Northern Idaho. Breakfast included in the room rate is always a plus and the pool's location on the first floor was in a convenient spot to watch our children from multiple places. Overall, it was a great stay and the staff did a tremendous job throughout the duration of our visit. Well done! July 6, 2014
Rated 5.0 out of 5.0 by Glorious! I only have the highest remarks for this property and staff. Sure it was pricey, but they saved us bikers a bundle in meals, and hassles, and extras. You ask for it, they have it for you.... It was truly an amazing time, again... And I hope to get to come back again, and again... July 4, 2014
Rated 5.0 out of 5.0 by great experience We were there for our son's Ironman race and this place was great, friendly staff, great breakfast (protein smoothies !!) and overall great experience ! July 3, 2014
Rated 5.0 out of 5.0 by awesome experience I cant say enough about how wonderful the service was and the friendliness of your staff, we went to a holiday inn in osoyoos the night before and it was a total turn around of service horrible, was a little afraid to try 2nd night, but the general manager that was on duty couldnt do enough for you and was very nice and food was awesome. July 2, 2014
Rated 5.0 out of 5.0 by Love it! Fire ring is the greatest; every hotel should have one. Love this hotel, favorite Holiday Inn, definitely think we should be able to have the ability to let the the dog be able to sleep with me on my bed so I don't miss mine as much. I will bring Bacon, this I have found to be the most effective bribery tool for dogs and humans alike. wish me luck. June 30, 2014
Rated 5.0 out of 5.0 by Value of room The lighting in the room was dim. The furniture and decor was no better than a lesser expensive motel. I was disappointed in this. The staff and check in was way above average and I was looking forward to a nicer room. June 29, 2014
Rated 5.0 out of 5.0 by Exceptional staff and beautiful facility Our experience started with Judy at the front desk and the on staff greeter Dodger the Dog. What a great place with so many fun things to do that you would not have to leave the hotel for anything. 24 hour pool was a hit with our kids, smore's out by the fire, great breakfast, awesome lobby area to just sit and relax and great rooms for sleeping. We will most definetly be back and plan to make this a yearly destination. Thank you to your awesome staff and beautiful facility! Will recommend you to everyone we talk to. June 27, 2014
Rated 5.0 out of 5.0 by Extraordinary Service!!! For our 20th Anniversary we decided to stay in Coeur D Alene for a couple of days. Even though we live in Spokane, we felt like we could have been thousands of miles away. Upon arriving we were pleasantly surprised to find they had given us champagne, chocolates and a dozen red roses - what a very nice added touch! The bed was almost too comfortable and the sheets felt like heaven - I don't know what kind they were, but I literally could have spend the day in bed. After such a nice stay, we were about a block from home and I realized that I had left my phone charger in the room. I was going to have to buy a new one or pay to have them send it over to Spokane - kind of a bummer to a perfect couple of days. Anyway, the gal I was dealing with, had to come over to Spokane to their sister Inn on Division and she offered to bring it there for me. I can't tell you how happy she made me! She truly went the extra mile to make sure that we had a perfect stay at Holiday Inn!! June 25, 2014
Rated 5.0 out of 5.0 by Great service and location! My parents and I stayed at this property last June for my first visit to CDI. We enjoyed it so much that we made a repeat stay this year for my grandmother's funeral. Upon arrival I realized that I made an error with my reservation. Your evening associate graciously offered a couple of solutions and helped me change my room. I'd been on the road with my elderly parents for eight hours that day. We were exhausted and really appreciated her help that evening. Dodger (dog) the customer service associate is a real treat, too! He's a very cool addition to the staff. June 24, 2014
Rated 5.0 out of 5.0 by Great place to stay How do you sum it all up. Very Clean! Friendly Staff! Awesome Pancake Maker! June 24, 2014
Rated 5.0 out of 5.0 What a great city and a great hotel! I had never been to Coeur d'Alene, before, but the staff was friendly and helped me get around, and I liked the combination with the Outback Steakhouse! A really good property and really great night staff, and morning staff! I was able to sleep well, on my 5,000 mile travel from Fairbanks, Alaska, to Fort Benning, GA. June 19, 2014
Rated 5.0 out of 5.0 by beautiful gem of a community I stumbled across Couer d'Alene quite by accident - needed somewhere to stop on a cross-country trip. After one visit I can't wait to go back. The town is absolutely beautiful and this IHG property is a great compliment to the town. The service was top-notch, the rooms comfortable and quiet (even with three buses of band & choir kids in the hotel!) and the grounds look great! June 19, 2014
Rated 5.0 out of 5.0 by Great service!! I would recommend this hotel to anyone!! The service was great, the beds were very comfortable and the location was great!! Having a hot breakfast was icing on the cake! June 18, 2014
Rated 4.0 out of 5.0 by Convenient location, clean and good breakfast choices I would have rated the hotel a 5/5 in this hotel category but had problems with my room key not working the entire three days I was there so had to keep getting a new one from the front desk. We were never able to resolve the problem so it was frustrating. The staff was wonderful and friendly, the hotel clean, the location convenient and the breakfast choices were great. I would recommend the hotel. The 5 other guests traveling with me did not have a room key problem so it is not throughout the hotel. June 18, 2014
Rated 5.0 out of 5.0 by Excellent Property, well managed Friendly, customer-oriented property, obviously staff is well trained. June 17, 2014
Rated 5.0 out of 5.0 by Vacation in Couer d'Alene We selected this facility due to the location and past experience with HIE. We vacation annually and stay at various establishments. This HIE was a cut above all others. Every aspect exceeded our expectations. Very clean and very comfortable. We will be repeat customers. June 16, 2014
Rated 5.0 out of 5.0 by Very clean and comfortable with efficient, friendly staff. I usually have to bring a can of disinfectant when staying in a motel; however, this motel was way above my expectations. I wasn't even afraid to touch the blanket or bedspread. And the staff was so efficient and friendly. I definitely would love staying in this motel again. June 13, 2014
Rated 5.0 out of 5.0 by very nice very nice place, very clean all over and the staff were very nice and friendly and helpful June 11, 2014
Rated 5.0 out of 5.0 by Best on our trip This was by far the best stay we had during our entire trip across the country. June 10, 2014
Rated 5.0 out of 5.0 by Great Hotel and Staff Upon arrival we were warmly greeted by the Guest Services Manger and found one of the best Holiday Inns. The construction of the hotel and the attention to detail was excellent. The room was clean and comfortable. Staff very friendly and competent. We will make every effort to stay at hotels owned by this group in the future. The area is beautiful and we will return for an extended stay. June 6, 2014
Rated 5.0 out of 5.0 by Great Experience I had the opportunity to enjoy 3 days at this hotel. I stay in Holiday Inns all over the west coast as I travel for business. I was very satisfied with the quality, comfort, and service provided. June 3, 2014
Rated 4.0 out of 5.0 by Nice stay Excellent location. Staff very friendly and nice. Room was comfortable. We were able to relax and rest. I couldn't get internet access, but I think that had to do more with my computer settings. Breakfast area was very nice. They even had a patio. We would definitely stay here again!!!!! June 2, 2014
Rated 5.0 out of 5.0 by Great hotel Superb location, beautiful city, great hotel and staff. Just be careful of where you park when away from the hotel, got a $20 ticket for parking in a public park on a holiday. June 2, 2014
Rated 5.0 out of 5.0 by great experiance It was a clean friendly place with several amenities that were surprising and pleasant. June 1, 2014
Rated 5.0 out of 5.0 by A great overnight stop This was a very nice place to stay during a long road trip It will remain a favorite on my list of places to stay. . May 31, 2014
Rated 3.0 out of 5.0 by Comfortable room but poor Venting The hotel was good in almost every way except when it came to the bathroom. The vents had terrible odors coming into room which even smelled up the cloths that were hanging on hook. I did report this to the desk and was told thank you for reporting it. Okay then, the room sinks then. May 22, 2014
Rated 3.0 out of 5.0 by VERY NICE HOTEL A LITTLE DISAPPOINTED UPON ARRIVAL THAT THE ROOMS WE HAD REQUESTED AND I EVEN PHONED THE EVENING BEFORE TO CONFIRM WER NO LONGER AVAILABLE....OTHER THAN THAT IT WAS OK May 21, 2014
Rated 5.0 out of 5.0 by One of the best places we have stayed Great room that was clean and very comfortable. Highly recommend this hotel. May 19, 2014
Rated 5.0 out of 5.0 by Warm and homey atmosphere with great rooms This is the second time we have stayed here and it was just as great as the first time. Staff was very friendly and our room was clean and exactly what we wanted and needed. The water pressure in the shower was better than at home...! The complimentary breakfast was great, with many healthy choices. On our first visit the kids were with us and raved about the cinnamon rolls. After we chatted with the manager, and she learned of our circumstances of why we were there and the long trip ahead, she sent some cinnamon rolls with them to enjoy. We were impressed with her care and attention and of the other staff as well. May 12, 2014
Rated 4.0 out of 5.0 by Comfortable and relaxed We returned to this location mainly because of our experience in October of 2013, we enjoyed Dodger very much! And the staff in October went above and beyond our expectations. This time staying here it was fine, but nothing spectacular from the staff, in fact some hardly greeted us. Breakfast and the staff person that worked in that area was amazing! May 1, 2014
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