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Rated 4.8 out of 5 by 218 reviewers.
Rated 5.0 out of 5.0 by A nice surprise! We have stayed here once before when we were traveling with our dog. So this time it was a totally different experience for us. We were greeted with a "Welcome back!. We are pleased to say you are our Guest of the Day!!". A goody bag and a room upgrade was a nice surprise, as was their wine, beer and snacks for Happy Hour! The room we were upgraded to was beautiful! Bed and pillows just the way we like them. The breakfast is one of the best around. Fresh baked cinnamon rolls, pancakes, french toast, eggs....etc. served by a smiling hostess. Used to stay at a competitor down the street but no more! Holiday Inn Express hotels have won us over. August 23, 2014
Rated 5.0 out of 5.0 by Refreshing Stay This was probably the nicest IHG property in which I've ever had the pleasure of staying. It was a beautiful building, the staff were pleasant and extremely helpful, and getting to meet Dodger, the hotel's dog, was a lot of fun, too!! We were exhausted after a whirlwind trip to Glacier National Park and really need a place to crash for the night before flying out of Spokane the next morning. We had a room that was large enough for the three of us to spread out, get all of our bags repacked and back in order before our trip home, and we all got a great night's sleep. Thanks so much for a great experience!! August 21, 2014
Rated 5.0 out of 5.0 by Great Hotel First time I have used Holiday Inn brand in a few years, not for any particular reason. Very impressed with this location, including great breakfast, clean pools and friendly staff. Definitely stay here again. August 18, 2014
Rated 5.0 out of 5.0 by VERY NICE ROOM I ENJOYED THE CLEAN AND SPACIOUS ROOM. THE KING SIZE BED WAS VERY COMFORTABLE AND GREAT BIG PILLOWS. August 18, 2014
Rated 5.0 out of 5.0 by I feel at home. If you are staying in the Coeur D Alene/Spokane area this is the place to stay. The friendly staff will make you feel at home. The outside fire pit provides a great opportunity to relax and share some review's of the day and some friendly times with friends or business associates. I cannot think of anything average about this hotel. I travel 5 states and this hotel is my favorite. I wouldn't stay any place else in the area. August 18, 2014
Rated 1.0 out of 5.0 by great place good staff and very clean the breakfast was ecellent August 18, 2014
Rated 5.0 out of 5.0 by Favorite place to stay Always a great stay. Staff are friendly and the hotel is very clean. August 17, 2014
Rated 5.0 out of 5.0 by Great Service Awesome service at the Holiday Inn Express. Rooms are clean and the property was great. August 14, 2014
Rated 4.0 out of 5.0 by Friendly staff Friendly, competent staff, clean and comfortable accommodations. August 13, 2014
Rated 5.0 out of 5.0 by Wonderful Stay This is a fantastic hotel in Coeur d'Alene. The staff was very helpful. I was able to check in early and check out late despite the hotel being very full. Breakfast delicious, pancakes, french toast, eggs, bacon, what more could you want? My room was quiet despite being in a hall full of families with small children. I will definitely be staying here again! August 13, 2014
Rated 5.0 out of 5.0 by Travel Well maintained property, clean room and very helpful staff. August 13, 2014
Rated 5.0 out of 5.0 by Great guest experience The young lady who checked us in was welcoming and very helpful...just the kind of employee every motel should have. The hotel, grounds and the guest services were excellent. On my next road trip to this area I will plan on spending a night or two here. August 11, 2014
Rated 5.0 out of 5.0 by Clean rooms. great staff. Everything was outstanding. The rooms were very clean and comfortable beds. In face I plan on staying there each time I have to travel that direction. the only thing you might like to add is maybe a shower cap. and better bathroom tissuse. August 10, 2014
Rated 5.0 out of 5.0 by They made our day! When I booked the room I happened to mention that it was my husbands birthday and when we went to the room we were greatly surprised by balloons, a basket full of goodies and a hand written Birthday card. After two days on the road it was amazing how something so small but so thoughtful just made our day! Also, we were very impressed with the Guest Relations Manager, Dodger, and hope to see him again someday. Thanks again! Susan August 10, 2014
Rated 1.0 out of 5.0 by Over Priced!!! You can find a better place to stay for half the price!! Rooms are tiny....not worth it! August 9, 2014
Rated 5.0 out of 5.0 by A Life Saver!!! Driving from Ft. Lewis to take my son to visit his grandparents without my husband was stressful enough. I had already booked a hotel room in Spokane. They messed up my reservation. I was panicked and trying so hard to find a room at the last minute when I called this property. The front desk clerk, Judy, was a life saver. She didn't get frustrated with me when I was a babbling, stressed out mess while giving her my information. I wanted to hug her when me, my son and dog arrived. The room was comfortable and clean. The next morning my son couldn't find his iPod. I dreaded looking under the bed -- but I did. I was shocked. Underneath the bed at a hotel was spotless!!! The breakfast was plentiful, hot and delicious. The hotel dog was an added bonus. I just have to say, the only downside was the price, but honestly? I booked in the middle of summer at the last minute. I would stay again even at that price. August 7, 2014
Rated 5.0 out of 5.0 by Awesome Staff and Great Location This is my 3rd time at this Holiday Inn Express and every time I visit the experience is exactly the same "AMAZING!" The staff are super friendly (including Dodger) and the beds are always comfortable. Loved the firepit in the back where you can relax in the evening, I've never seen that at a hotel before. I really enjoyed the location as there is quite a few restaurant choices within walking distance. Thanks again! August 6, 2014
Rated 5.0 out of 5.0 by recent stay The hotel was beautiful and clean. Staff were great. Hazel, in the breakfast room went above and beyond with her service to all customers. August 6, 2014
Rated 5.0 out of 5.0 by great place Very good hotel, extremely friendly staff, clean rooms, quiet even with major highway close. Would stay again August 6, 2014
Rated 5.0 out of 5.0 by Very friendly Very friendly staff. My daughter and I were visiting Gonzaga and had an extra couple days. We were impressed by the location, cleanliness and service. We will be back! August 5, 2014
Rated 5.0 out of 5.0 by Staff aWOW experience The staff --from the front desk to the maintence man-- were so friendly and helpful. Sometimes, it is just the small exchanges that set the mood for a good experience. The lady in the breakfast room giving information about the "supper", the maintence man about the flowers, the front desk staff giving coupons to places we were going, the extra coffee for the room. The staff's dog was a plus. August 4, 2014
Rated 5.0 out of 5.0 by Great Hotel It's a very nice hotel but if you are checking in late and leaving early the next day, it is too expensive. For a quick overnighter I would suggest somewhere less expensive, but for an extended stay this would be a fabulous choice. August 3, 2014
Rated 2.0 out of 5.0 by Not what I expected Just okay. The pet policy is not clear on the website so it provided a surprise at check in. Spent part of vacation searching for pet daycare July 31, 2014
Rated 5.0 out of 5.0 by Excellent service Friendly helpful staff. Great room, wonderful warm breakfast. Would highly recommend staying here. July 30, 2014
Rated 5.0 out of 5.0 by No surprises! This hotel is in a good location, access-wise, but not right in town. The Centennial Trail is right there, but not shady for awhile--best to use during cooler weather. July 30, 2014
Rated 5.0 out of 5.0 by Awesome! This place is great, I will always come back here. They gave a room by the stairs because we had pets. She knew our dog was afraid of the elevator and was very keen on providing a great experience for us and our pets! Thank you! July 28, 2014
Rated 5.0 out of 5.0 by Overall...amazing! So happy we chose this hotel for our trip to the Pacific NW! Accommodating, comfortable, beautiful, friendly...we couldn't have been more pleased. Plus, we were the "guests of the day" so were given a sweet bag of goodies upon our arrival :0) Just wish we could have stayed another night, but will definitely return if we find ourselves in Idaho for future vacations. July 28, 2014
Rated 5.0 out of 5.0 by Great location I throughly enjoyed our stay at this location. The front desk staff was very courteous and was a great help with directions and suggestions on restaurants for downtown Coeur D'alene. The breakfast room attendant, Hazel , was very polite and friendly and provided us with not just a good breakfast but a nice history about the city.she made you feel very welcome at this hotel. July 24, 2014
Rated 3.0 out of 5.0 by idaho stay We were looking forward to a stay in Idaho and thought that the Holiday Inn Express would be a great place to stay. The outside was decorated for the 4th of July. I have a handicapped parent. In traveling we look for access in and out of hotel and rooms. The access to our room given us was difficult. We could only get in through the front entrance. The room we were placed in was at the end of a hallway. It would have been better to not get a wheelchair access room and be closer at least to our car access. My mother would have had a difficult time trying to access breakfast if I had not been able to go up and down a couple of stairs to get into the break area to get the breakfast available. July 20, 2014
Rated 5.0 out of 5.0 by Large room, two entrances a bonus, staff super attentive Great location, super attentive staff to all needs and questions. Relatively quiet outside, no noise from the inside hallway. On site washer and dryer. On site pool and hot tub. Onsite fitness room. All open 24 hours/day. Breakfast included fresh tomatos and fruit. Dinners included complimentary wine or beer. Special smoothies at breakfast, even on the day of the Ironman Event; nice perks! July 14, 2014
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