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Rated 4.8 out of 5 by 289 reviewers.
Rated 5.0 out of 5.0 by Wonderful stay! Stayed for 2 nights on a business trip. Lovely hotel! Wonderful breakfast, clean, wonderful and helpful staff. The rooms are very comfortable, nice towels and linens and very comfortable beds. Nice pool, hot tub, and fitness center as well. Definitely recommend! November 9, 2014
Rated 5.0 out of 5.0 by Pleased guest This HIE appears to be new. The lobby is welcoming, the breakfast area spacious, and the room very comfortable. I would return. November 7, 2014
Rated 5.0 out of 5.0 by North Idaho Gem! Great staff! Worked around our request for a late check out because of work related issues. 300 point bonus offered at check-in. Comfortable beds and clean rooms. I always stay there when I am in Cd'A. November 6, 2014
Rated 5.0 out of 5.0 by Clean, quiet, comfortable beds Wow, our 6 day stay was so great we hated to leave. Hotel is beautiful, very clean, staff makes you feel at home and breakfasts are great. I highly recommend staying here. November 6, 2014
Rated 5.0 out of 5.0 by Award Winning Hotel We we very impressed when we found out this was an award winning hotel! We quickly became aware of why it received this outstanding accomplishment! From the moment we walked into the lobby of this beautiful hotel were we treated as if we were the most important people in the world (which, of course, we are not) !! Every single element of service, cleanliness, and friendliness was "Top Drawer" ! Every single staff member, from the front desk on down to the housekeeping staff, was courteous, friendly, helpful and . . . HAPPY! I'm sure I would be too, if I worked there!! It was at our check out time, that we were offered the "Rewards" program. We immediately signed up, and have stayed at a Holiday Inn or mostly, a Holiday Inn Express, every single night since then. We have not been disappointed yet! As "newlyweds" we plan on doing quite a bit of traveling, and from our experience with Holiday Inns, you can count on us as loyal customers!! Thank you for having such fine hotels!! November 5, 2014
Rated 5.0 out of 5.0 by Convenient, clean and great service Very nice, comfortable, clean and friendly place to stay. We have stayed there a total of 3 different visits and have felt the same every visit. Love how pets are welcome and you would never know by how clean the hotel is.. Thank you and see you again next year.. November 4, 2014
Rated 5.0 out of 5.0 by Great spot This is my favorite stop over while traveling to Montana each year. It's close to the freeway, and good dining. Quiet and clean too! November 3, 2014
Rated 5.0 out of 5.0 by Awesome Stay The room was batter than expected...pillows were super comfy and the service went above and beyond, October 29, 2014
Rated 5.0 out of 5.0 by Comfortable bed nice pool and hot tub This hotel had everything I needed. Just down the road from arena. Fridge and stove in room and complimentary breakfast. October 29, 2014
Rated 5.0 out of 5.0 by Great place to stay. Bring a swim suit. Great place to stay. Bring a swim suit. Pet friendly. be sure to tell Dodger hi. October 28, 2014
Rated 5.0 out of 5.0 by What a wonderful hotel We almost always stay at a Holiday Inn Express when we travel, primarily because we travel with a pet, and HIE are nearly always dependably clean and nice, and pet friendly. That said, there are slight variations in the quality of each HIE. This Coeur d'Alene location is particularly wonderful. From the check in experience, when we met the resident rescue dog, Dodger the Weimaraner, to the breakfasts, and everything in between--this is an exceptionally NICE Holiday Inn Express. The room was very very clean, and the maid service wonderful. The breakfasts were fresh and plentiful, and a special hello to Hazel, who works the breakfasts there. We loved chatting with her, and she also told us what wonderful people she worked for, and how much she enjoyed working there. And we enjoyed her! Seeing her every morning was like seeing a friend. The location was perfect for us, and we had a lovely balcony room in the back of the hotel. A balcony! What an unexpected treat. In every way, this hotel exceeded our expectations. We will be staying there again and again, as we have several trips to CDA in our future. And we look forward to it! Thank you, HIE, for being the perfectly restful home base while we were in Coeur d'Alene. We felt like we were with family. October 25, 2014
Rated 5.0 out of 5.0 by Great place This is a great place to stay, great for the children and pets. Very friendly staff at the front deck, make you feel very welcome, like coming home. October 23, 2014
Rated 5.0 out of 5.0 by Great staff. Easy checking in and out. Clean and comfortable room. Friendly and knowledgeable staff. Inviting lobby. Easy making reservations, checking in and checking out. Overall a great stay, with no complaints or concerns. October 22, 2014
Rated 4.0 out of 5.0 by Who does that? I mean who offers hospitality like that? I was expecting a clean, and comfortable hotel and a free breakfast, but never expected that on three of the nights I would be able to have free wine and beer and a light meal! First night was a make it yourself chicken salad bar; another night was ham and turkey wraps. I missed one night (actually had to meet someone for a dinner out), but as a single traveler, I appreciated the fact that I did not have to go find a restaurant and dine alone. And the staff working breakfast also worked dinner and made sure to tell us each day what to expect that night. Well done HIE! Kuddos to you and your staff. October 21, 2014
Rated 5.0 out of 5.0 by Great place to stay, friendly staff and super service! Staff were great, everyone was friendly including the front desk staff, the gals in the breakfast area, the staff cleaning the rooms, maintenance staff, everyone greeted you with a smile and a hello. I will be looking for Holiday Inn for any future hotel needs. October 21, 2014
Rated 4.0 out of 5.0 by Early check in! We came in out of the rain with no reservation, soaking wet from rain storm. Delighted when we were allowed to check in early! Totally decorated for the Halloween Holiday, nice touch. If they would take as much time on the cleaning of the carpet on stairs going up to second floor, hallways and rooms, this location would be perfect!!!! Great food selection at breakfast, more than other locations. Also had a mid week evening snack and beverages available! October 20, 2014
Rated 5.0 out of 5.0 by Great location, good services The breakfast options are great. There are plenty of restaurants in walking distance. The parking is easy. I've stayed here several times and have had a great experience every time. October 20, 2014
Rated 5.0 out of 5.0 by Fantastic staff at a great hotel My stay at the Couer d'Alene Holiday Inn Express was one of the most enjoyable hotel experiences of my life. The staff was extremely friendly and helpful and the hotel is absolutely beautiful. I enjoyed the breakfast every morning and was fortunate to be there on nights when dinner and drinks were provided at no cost. I would highly recommend this hotel and encourage you to spend some quality time with Dodger. October 19, 2014
Rated 4.0 out of 5.0 by good place not a bad stay in Coeur D Alene. I was just passing through and it is easy access to the interstate. October 19, 2014
Rated 5.0 out of 5.0 by Excellent service and great prices Great prices Probably the best hotel I have ever stayed in Very helpful staff Would definitely stay there again and recommend to friends October 17, 2014
Rated 5.0 out of 5.0 by stay over all very good We had a great stay and if we come back again to Coeur D Alene we plan to stay at Holiday Inn Express again. October 16, 2014
Rated 5.0 out of 5.0 by Clean and Relaxing Very nice hotel. Do with that they offered a shuttle service since there are no restaurants within walking distance. October 15, 2014
Rated 5.0 out of 5.0 by When you have to be away from home.... ....this hotel makes it better. Comfortable, relaxing and friendly staff. Love the breakfasts and dinners during the week. It's close to restaurants and shopping. Beautiful grounds and hotel atmosphere. October 14, 2014
Rated 3.0 out of 5.0 by Furniture The dresser in the room had drawers that would not stay shut (not just one drawer). The room would be more comfortable if a club chair had been provided to relax in. The chairs at the table were fine, just not something to sit in and relax. Had to sit on the bed which wasn't that relaxing or comfortable. October 14, 2014
Rated 5.0 out of 5.0 by Comfortable bed, clean room and friendly staff I arrived late and was very hungry and tired. The staff greeted me pleasantly and offered me cookies, popcorn and a beverage. They also gave we a discount coupon for a local restaurant. The room was quiet, very clean and comfortable. I will return! October 13, 2014
Rated 3.0 out of 5.0 by Business travel Great staff, but facility was a little depressing and rooms (including bathrooms) were small. October 10, 2014
Rated 5.0 out of 5.0 by Great stay Breakfast was outstanding, nice location, easy to get too. Rooms were very nice, slept very well. October 8, 2014
Rated 5.0 out of 5.0 by Great Hotel We very much liked the staff and this hotel and will come to stay again! October 6, 2014
Rated 5.0 out of 5.0 by Convenient for our pet We had a great experience at this hotel. The location is very close to downtown and the lake and is adjacent to Riverstone shopping area. The outside door on the pet rooms is super convenient. Breakfast had many good choices. October 6, 2014
Rated 5.0 out of 5.0 by Great Value Convenient location, comfortable beds and attentive staff! What more could you ask for...warm cookies and milk and they had that too! October 3, 2014
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