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Rated 4.8 out of 5 by 266 reviewers.
Rated 3.0 out of 5.0 by Furniture The dresser in the room had drawers that would not stay shut (not just one drawer). The room would be more comfortable if a club chair had been provided to relax in. The chairs at the table were fine, just not something to sit in and relax. Had to sit on the bed which wasn't that relaxing or comfortable. October 14, 2014
Rated 5.0 out of 5.0 by Comfortable bed, clean room and friendly staff I arrived late and was very hungry and tired. The staff greeted me pleasantly and offered me cookies, popcorn and a beverage. They also gave we a discount coupon for a local restaurant. The room was quiet, very clean and comfortable. I will return! October 13, 2014
Rated 3.0 out of 5.0 by Business travel Great staff, but facility was a little depressing and rooms (including bathrooms) were small. October 10, 2014
Rated 5.0 out of 5.0 by Great stay Breakfast was outstanding, nice location, easy to get too. Rooms were very nice, slept very well. October 8, 2014
Rated 5.0 out of 5.0 by Great Hotel We very much liked the staff and this hotel and will come to stay again! October 6, 2014
Rated 5.0 out of 5.0 by Convenient for our pet We had a great experience at this hotel. The location is very close to downtown and the lake and is adjacent to Riverstone shopping area. The outside door on the pet rooms is super convenient. Breakfast had many good choices. October 6, 2014
Rated 5.0 out of 5.0 by Great Value Convenient location, comfortable beds and attentive staff! What more could you ask for...warm cookies and milk and they had that too! October 3, 2014
Rated 5.0 out of 5.0 by Just passing through Stayed just one night in Coeur D'Alene on our way to Yellowstone. We usually stay in HIE hotels and were pleased, as always, with this one. Quiet, comfortable bed, really nice room. October 2, 2014
Rated 4.0 out of 5.0 by Great experience This HIE is in a great location. We walked to the movie theater , which is in a new shopping center nearby. The kitchen staff was cheerful and personable and the breakfast was one of the best we've had at a HIE. Thank y'all for a great stay! October 2, 2014
Rated 5.0 out of 5.0 by Great location and service, Clean room Enjoyed the overnight stay in a quiet and clean room. Staff was very friendly and the location is peaceful and handy for downtown business. Beautiful location. October 1, 2014
Rated 4.0 out of 5.0 Conference attendee for White Bark Pine We stayed here because it was recommended by the conference we were attending and a block of rooms had been held. On the morning of the conference the desk staff knew nothing about the conference or anything about the location of the conference. Might be better if they had prepped themselves in some way. September 30, 2014
Rated 5.0 out of 5.0 by great service/ammenities/comfortable beds! all around excellent hotel! would highly recommend it to anyone! has everything you need! at a reasonable price. it's clean, neat...staff is very friendly and accommodating. I stay here every year. The beds are so comfortable and rooms so clean. the location is also perfect. September 29, 2014
Rated 5.0 out of 5.0 by Nice stay Good place for the most part. Second level was nice and quiet and didn't hear too many things in the middle of the night. September 29, 2014
Rated 5.0 out of 5.0 by Top of the Heap for HIE This is an excellent hotel in all respects. This hotel was not on our planned route, but we needed to book here enroute on same day as stay. It was easy to do and checkin was flawless. September 29, 2014
Rated 5.0 out of 5.0 by Perfect location and comfortable rooms We have stayed at this hotel many times and it is a great location with nice rooms and comfortable beds. We prefer this hotel when we are in the area. September 26, 2014
Rated 4.0 out of 5.0 by Very Good Value Pleasant stay. Good variety at the breakfast bar. Nice clean room. Extremely friendly staff. September 24, 2014
Rated 4.0 out of 5.0 by Great Hotel The staff was friendly, the hotel was very clean, and the breakfast was great! September 24, 2014
Rated 5.0 out of 5.0 by great hotel for the price just right, not too fancy, but extremely nice. friendly service and great breakfast. need to consider generous discounts for active and retired military, leisure or business. September 24, 2014
Rated 5.0 out of 5.0 by excellent The front desk staff was amazing and very attentive. house keeping went over the top on our wedding day. September 23, 2014
Rated 5.0 out of 5.0 by Great location, clean and invting This hotel is convenient to many tourist areas. It is clean and welcoming from the outside. Many 'extras' make this a great place to stay. Great outdoor curb appeal, clean interior, nice sitting areas outside to relax in and a well maintained pool/ hot tub. September 23, 2014
Rated 5.0 out of 5.0 by Nice Place, Friendly Staff, Great Location This is really a great place to stay. Great rooms. Great design and location. Like all the facilities. Breakfast starts alittle late 7am. Pillows were alittle bulky(wow did I say that). But all in all I always go there to stay. Really a nice place. September 22, 2014
Rated 5.0 out of 5.0 by Bill2014 The hotel was great. I had to have my vehicle serviced while I was there. The GMC daler was also excellent. September 22, 2014
Rated 5.0 out of 5.0 by Outstanding customer service and value. This is my go to property in Coeur D Alene. The staff are always friendly and go the extra mile to ensure my comfort. The hotel is very pet friendly and has its own canine manager/greeter. On one stay a few years ago I met the owner - he was as friendly, welcoming and helpful as the staff. It is clear that his attitudes and values have been communicated to the management and staff at all levels. Thanks again for an another enjoyable stay. September 20, 2014
Rated 5.0 out of 5.0 by Very friendly staff Really nice place to stay. We'd stay there again in a minute. The gal at the front desk was so genuine and suggested a place for dinner that was great. They allowed us a late check-out time the next morning so that we could enjoy the pool and hot tub. We did not feel rushed at all and that made our stay very relaxing. I'd stay again for sure... September 19, 2014
Rated 5.0 out of 5.0 by Great stay. great servvice, friendly staff Very happy with everything at this hotel, easy access to interstate, to the downtown area, walking path to shopping area. Staff was friendly and seemed to enjoy their jobs. Very clean. September 19, 2014
Rated 5.0 out of 5.0 by Very Nice Stay! The staff were very courteous, professional and helpful. Mike was awesome! The suite was a very nice surprise; and the available amenities were great! September 18, 2014
Rated 5.0 out of 5.0 by Very nice stay with great front desk staff We were in town for a concert and got there a little earlier than check-in time. The staff helped get us into a room as early as possible so that we would be able to make the concert in time. It was very appreciated! Room was fantastic and VERY clean. Thank You so much for the great service and friendly environment! I will definitely recommend this Holiday Inn Express to all of my friends and professional contacts! September 17, 2014
Rated 5.0 out of 5.0 by Lovely hotel My husband and I went on a two week road trip and used the internet to book all of our hotels. We were extremely pleased with this Holiday Inn Express in Coeur d'Alene, Idaho and would highly recommend it. The room was spotless and very comfortable. Our only issue was we felt the heavier set of drapes did not cover the window all the way and since we were on the first floor, we were afraid someone would see us, if the lights were on. We went outside to check if one could see inside but could not tell. Either way, this was a vey minor issue in an otherwise very pleasant stay. We were asked to sign up for your rewards program and will be taking advantage of it during our next trip. September 16, 2014
Rated 5.0 out of 5.0 by Exceptional Hotel I stayed in a suit and was extremely pleased with all aspects of this hotel. I would recommend the Holiday Inn Express and Suites in Coeur D Alene to anyone. It was a very memorable pleasant experience. September 16, 2014
Rated 5.0 out of 5.0 by Great Hotel! Although Holiday Inn Express is usually our preferred hotel choice, after having a bad experience at a Holiday Inn (not Express) the previous night, we were a little reluctant to choose this hotel. This HIE and the HIE we stayed at the next night are two of the best we've stayed in. The staff was super friendly. I'm not sure if she was a concierge or just happened to be sitting at a desk in the lobby, but this staff member was very helpful. We mentioned our previous night's experience with noise from the room above, so we were given a room on the top floor--we didn't hear anything. I think we were most impressed by the server (name might be Hazel) at breakfast. A father and his young son were waiting for more omlets to be prepared. The father mentioned to the server that he couldn't eat them because of an allergy to one of the ingredients, but his son wanted one. She then offered to prepare him one without that ingredient, saying that it would only take five minutes or so. She was one of those people who "covered" the room making sure people had what they needed, cleaning tables, helping people with their food, etc. September 14, 2014
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