Rated 4.8 out of 5 by 211
Rated 4.0 out of 5.0 by MillieO Beautiful hotel
Overall, a beautiful hotel, friendly staff, great location. Only minor issues were morning showers were lukewarm water at best. A bus load of HS track atheletes probably the cause. Breakfast room overflowing too when we went downstairs. No real problem as we had time and just came back an hour later. The hostess in the breakfast area was very cheerful and attentive. I commented that you were crazy busy this morning and her comment was "Yes, that is just how I like it!" Food was great.
Not thrilled to have a yappy dog close by; possibly have rooms with pets together at one end of the hotel.
April 29, 2014
Rated 5.0 out of 5.0 by Relish Great Guest Service and location
This is the second or third time we stayed here and as usual nothing changes. If it does, it is for the better... Great service, rooms, and breakfast. This is the only place we plan to stay on our trips back and forth from Montana to Dupont, WA to visit kids.
April 28, 2014
Rated 5.0 out of 5.0 by SeamusDC Like being at home (but someone else makes my bed)
I am generally pleased with Holiday Inn Express hotels wherever I travel, but this one here in Coeur d'Alene has the distinction of having great, friendly, and helpful staff. There is character to this place that I don't find in most other hotels. The management and staff have clearly thought about how to make themselves remembered positively, and it shows.
The decorations around Halloween and Christmas always bring a smile to my face, especially after a long day of traveling or working. And it's so nice on the evenings they offer dinner. Plus -- homemade cookies!
The only suggestion I would make would be to add gluten-free muffins and bread at breakfast.
April 25, 2014
Rated 5.0 out of 5.0 by MsBabbs63 A Home Away from Home
I have been staying at the CDA Inn and Suites 2 times a month since Jan 2014. The front desk staff is AMAZING! They treat you like you are a member of their family. The day I arrived there was a very large tour bus that was full of teenagers, I came in behind them thinking I might have a wait to check in. I should have known your team was on it. They had the whole groups keys made and handed them to the group leader. And by the time I went from the door to the desk the whole group was already gone to their rooms. The GM greeted me and she is extremely pleasant. The breakfast staff is TERRIFIC! The area is kept spotless and stocked with a great breakfast. The housekeepers do a WONDERFUL! Job keeping these rooms spotless. I have never stayed in the same room twice. I always bring my pet, and you would never know that there have been pets in any of the rooms. I LOVE THESE PILLOWS! The hot tub and pool area are always clean, maintained and working. Easy access for me to walk my pet, and the areas are always free of other pets deposits, the parking lots are always clean also. I have worked at a Holiday Inn, and have done a lot of the jobs that your staff does. And I would have been proud to have worked with the Amazing Team you have on staff here. Thank you so much for being my home away from home.
April 25, 2014
Rated 5.0 out of 5.0 by Teewik OUR OLD HOMETOWN
We lived for years in CDA and now when we visit, this hotel is like a home away from home. The staff makes us feel like family and Dodger the hotel's pet rescued dog keeps us from missing our own. He is a perfect dog. Everyone loves him and he is worth staying here alone. Food is good for hotel food and some days they do a light supper. Rooms are comfortable and we sleep like a log.
April 24, 2014
Rated 5.0 out of 5.0 by Cap'n Fred Outstanding staff ans service
Staff, esp. Jason, are extremely helpful and accommodating.
This is our second stay and will be making this our regular CDA
April 24, 2014
Rated 5.0 out of 5.0 by Picky Travel Girl Should be a three star hotel rather than 2.5
I really appreciated how pet friendly they are. Pets stay free, they give you some pet treats upon arrival. The breakfast buffet was really pleasing. The room was spacious, updated, and clean. Great selection of entertainment on their nice flat screen TVs. Nice views! Beautiful land scape. Gorgeous entrance. Nice fitness room. Great water pressure, very clean bathrooms, generous toiletries. Free Milk and warm cookies at 7pm. Some days they offer a small after dinner reception with snacks and wine. A very giving place and well kept. The swimming pool was clean and spacious as well as the hot tub area. The beds were very cozy with fluffy white linens and your choice of firm or soft pillows. There was a good working fridge and microwave. I stayed two days and I left an item behind by accident and they offered to send it to me free of charge, yet I was close enough to pick it up at the front desk. Very impressed!!
April 23, 2014
Rated 5.0 out of 5.0 by Hallie72 Best suite ever!!
I frequently take short staycations at B&Bs, boutique hotels, etc. This is the largest and most relaxing suite I have ever stayed in, and it was much cheaper than other places I have stayed in that had significantly smaller suites. There was no extra charge for my dog, and the room was completely private and quiet. This will be my permanent staycation spot from now on!
April 16, 2014
Rated 5.0 out of 5.0 by Jmill Best hotel in Cda.
I love this hotel. Staff is crazy nice and they exceed expectations every time.
April 13, 2014
Rated 5.0 out of 5.0 by ZeusZoe Coeur d'Alene loves Dogs
This is an older property but is exceptionally well-maintained. The gentleman at the front desk provided extremely efficient service & believe me, this is appreciated after a long day on the road. Thank you for not gouging us with a pet fee. We won't forget this & plan to return next year.
April 5, 2014
Rated 5.0 out of 5.0 by Vader86 Anniversary
It was a third year anniversary, my girlfriend and I had been together, and for months I was wanting to do something great for her. So I Made reservations at the holiday Inn Express, thinking I'll get just a room away from home for a night. For me and her to just have a different experience. But what we received was so much more than I ever could have imagined, we got there about an hour before our couples massage that the hotel actually has to offer, and my god it was fantastic, Jennifer and Rita are top notch!! But back to the room, I had mentioned it was my anniversary when making the reservation to the hotels front desk, Jonathan I think was his name, and my goodness he and the hotel went far beyond what I expected. So we get to the hotel and get a fantastic welcome from Jess who made us feel so special for being there like we come all the time, the front Office Manager Jessica than greeted us congratulating and we coming us to the hotel. So far so great!!!! But than we get up to the room, and when we open the door, what do we see? An upgrade in to a giant and beautiful living room, and on the table, a beautiful bouquet if lillys that I told Jonathan were my girlfriends favorite. I'm speechless my girlfriend is in awe, but than we go in to the bedroom and BOOM POW, towel swans in the middle of the bed, in the center of a heart drawn by rose peddles!!!! The rest if the Night I didn't really have to do anything, our anniversary was wonderful. Fantastic staff unbelievably comfortable bed.........
I was thinking we would get just a place to sleep for a night, but instead we received an experience that will never be forgotten!
April 4, 2014
Rated 4.0 out of 5.0 by t0314 CDA in March
Hotel was comfortable, clean, food was good, staff very nice.
March 30, 2014
Rated 5.0 out of 5.0 by Jenny1011 Nice hotel
This hotel was very nice. It had rustic charm and the staff was very friendly.
March 28, 2014
Rated 5.0 out of 5.0 by fitnurse Wonderful Stay As Always
Stay at this Hotel six to ten times per year. Excellent service and wonderful staff. Full house this trip but still quiet and relaxing stay.
March 26, 2014
Rated 5.0 out of 5.0 by MtnKid Awesome stay!
Everything about our visit was wonderful. We spent a weekend, and especially enjoyed the breakfast and the hard-working, cheerful breakfast crew that not only kept everything full, but checked with guests to make sure they weren't missing anything. I look forward to my next visit because we will definitely be staying here again.
March 13, 2014
Rated 5.0 out of 5.0 by Kenneth39 Great location
We were accompanied by our 2 dogs. Found the ground floor access very convenient. Room was quite comfortable and quiet. Breakfast choices were great and the staff friendly. There is a great paved river walking path and a new upscale shopping area that can be accessed just behind the hotel. Seems to be a well kept secret. Quite worth exploring. Will certainly return.
March 13, 2014
Rated 5.0 out of 5.0 by Tandy Great room
We booked our room on line and checked in early to get ready for our wedding. Imagine my surprise and delight when we got a free upgrade to a suite. The room was stunning, clean, and quiet. We could not hear traffic noise or even other guests. Thanks for making our wedding night special.
March 4, 2014
Rated 5.0 out of 5.0 by johnnyrodeo Excellent in EVERY Way!!!
Upon recommendation from a family member we stayed in a Holiday Inn Express in another town the night before. Caught in a snowstorm we saw the sign for this one from the freeway and immediately turned around to get to it. Great desk and dining room staff - great sleep - great rate - will stop there any time we have the chance.
March 1, 2014
Rated 5.0 out of 5.0 by Surety Our Coeur d'Alene home!
Wonderful staff, facility, location, etc. We have been staying here for years and I don't plan to look elsewhere.
February 26, 2014
Rated 5.0 out of 5.0 by skeets46 Great Place, Nice size room and solid staff
Used this hotel as a stopover on the way to Helena. Had the King suite which included a king bed and a sleeper sofa. Had one kid sleep on the floor too, which tells you the room was plenty big. Staff was welcoming and friendly, everyone went out of their way to see if we were comfortable.
After a long drive we were looking forward to a hot tub, but were surprised to see that it, and the pool, were out of service for resurfacing. We were very disappointed, but the hotel staff gave us a discount on our room and a free movie, which was more than fair.
Staff even took the time to call up to the room about an hour after check in to see if everything was OK, which was very nice.
Eating area is huge by HIE standards and they offered a salad and soup bar from 4-7 PM with white or red wine. Cookies were available after 7 PM...my son took full advantage. We were out of the hotel at 5:30 AM, so breakfast was not out yet, but they did have cinnamon rolls and coffee.
Only downside was the room was blistering hot and we had to run the air conditioner all night (this is a 10 degree February night mind you) to keep the room comfortable.
We will stay here again and recommend the hotel.
February 25, 2014
Rated 5.0 out of 5.0 by cassacoda Great stay
Staff was very friendly! Hotel was clean, quiet, and welcoming!
February 14, 2014
Rated 5.0 out of 5.0 by FiandBob Above and beyond
This is one of the best Holiday Inn Express hotels we've ever stayed at. And we particularly appreciated the pet-friendly atmosphere .
The young lady at the front desk was genuinely friendly and helpful - more so than "just doing her job" . The room was well appointed and the grounds were inviting. This will most decidedly be our stopping off point from now on when we travel across I-90.
February 12, 2014
Rated 5.0 out of 5.0 by cdrab Large rooms, amazing staff, excellent breakfast!
Came to this location for proximity to the hockey rink our team was playing at. Could not have been more pleased. Offered us a discounted rate since we were playing at the Frontier Ice rink and went out of their way to make us feel welcome. This included opening the breakfast area 2 days in a row early so we could be at our games by 6:30 and the team wouldn't be starving. That means the world to families who travel so much and pay enough for a room. The staff were some of the friendliest we have encountered. From the lady with long dark hair at the desk who was later seen helping clean up a mess from an overflowed toilet and even joking about it. She looked like a manager but I failed to get her name. Many people would have been angry about the mess, she clearly took it all in stride. When I went outside at 6:30 am after a fresh snow there was an employee scrapping all the car windows in the lot. I seriously couldn't believe it. He and I joked for a while and I told him how much I appreciated him doing that. So many people are lazy and won't even scrape their windows. Making it a hazard to everyone driving. The lady in the breakfast room made small talk with everyone she could but still worked diligently. She saw we were from Bozeman and told me about her daughter's roomate from here. Anytime you can add a personal touch like that it makes people feel more welcome and at home. The rooms themselves were clean and the beds super comfortable. Would highly recommend this hotel. Thank you!
February 12, 2014
Rated 5.0 out of 5.0 by Lewis7 Overall Stay Experience
I travel a lot in my job and I can honestly say this property has hit it out of the park. They have a beautiful lobby, friendly staff, beautiful and comfortable rooms and an amazing continental breakfast selection. They managed to make me feel at home on my very first visit.
January 29, 2014
Rated 5.0 out of 5.0 by Local Church Pastor Excellent Service
We found this Holiday Inn Express to be extremely friendly and welcoming. They went out of their way to make sure our corporate guest was treated like a VIP!
January 29, 2014
Rated 5.0 out of 5.0 by Hockey Grandma Great place to stay
If your need to stay anywhere in the area, (from Spokane to Silverwood) this is the place to stay. We think it is the most Pet friendless place ever! Kudus!! Lots of food for breakfast, popcorn for mid day snack and warm cookies for that late treat. Very nice pool and exercise room. Close to lots of thing to do. The Staff that work their -- all amazing friendly and helpful.
January 14, 2014
Rated 5.0 out of 5.0 by mabe wonderful place
This is the 3rd time we have stayed here. We had a wonderful time. The suite was beautiful.
January 11, 2014
Rated 4.0 out of 5.0 by Tncmoore Great place to stay
We always try to make it to this hotel during the Holidays. It is always fixed up so beautiful which tops off our visit to Coeur d'Alene. But this time we came on Dec 30 and found all Christmas decorations were already taken down, this was very disappointing to us.
Other wise we love this particular Holiday Inn Express, we will always make a point to visit during the Holidays!
January 3, 2014
Rated 5.0 out of 5.0 by NIMO3 Most relaxing getaway we have had in a very long time.
Our family is beyond busy so when we decided to have a "stay-cation" in our hometown it was very important that we go somewhere that was both relaxing and affordable. From the moment we entered the lobby until we left we felt like we were in our second home. The pool was perfect for the kids, the hot tub was perfect for my husband and I and the breakfast was more than expected. Thank you, Holiday Inn Express, for meeting our every need. We will be returning!!!
January 2, 2014
Rated 5.0 out of 5.0 by DanK5 Great customer service, great place to stay.
Wife & I have stayed there many times. We'll be back!
January 2, 2014