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Rated 4.8 out of 5 by 232 reviewers.
Rated 5.0 out of 5.0 by Coeur d'Alene loves Dogs This is an older property but is exceptionally well-maintained. The gentleman at the front desk provided extremely efficient service & believe me, this is appreciated after a long day on the road. Thank you for not gouging us with a pet fee. We won't forget this & plan to return next year. April 5, 2014
Rated 5.0 out of 5.0 by Anniversary It was a third year anniversary, my girlfriend and I had been together, and for months I was wanting to do something great for her. So I Made reservations at the holiday Inn Express, thinking I'll get just a room away from home for a night. For me and her to just have a different experience. But what we received was so much more than I ever could have imagined, we got there about an hour before our couples massage that the hotel actually has to offer, and my god it was fantastic, Jennifer and Rita are top notch!! But back to the room, I had mentioned it was my anniversary when making the reservation to the hotels front desk, Jonathan I think was his name, and my goodness he and the hotel went far beyond what I expected. So we get to the hotel and get a fantastic welcome from Jess who made us feel so special for being there like we come all the time, the front Office Manager Jessica than greeted us congratulating and we coming us to the hotel. So far so great!!!! But than we get up to the room, and when we open the door, what do we see? An upgrade in to a giant and beautiful living room, and on the table, a beautiful bouquet if lillys that I told Jonathan were my girlfriends favorite. I'm speechless my girlfriend is in awe, but than we go in to the bedroom and BOOM POW, towel swans in the middle of the bed, in the center of a heart drawn by rose peddles!!!! The rest if the Night I didn't really have to do anything, our anniversary was wonderful. Fantastic staff unbelievably comfortable bed......... I was thinking we would get just a place to sleep for a night, but instead we received an experience that will never be forgotten! April 4, 2014
Rated 4.0 out of 5.0 by CDA in March Hotel was comfortable, clean, food was good, staff very nice. March 30, 2014
Rated 5.0 out of 5.0 by Nice hotel This hotel was very nice. It had rustic charm and the staff was very friendly. March 28, 2014
Rated 5.0 out of 5.0 by Wonderful Stay As Always Stay at this Hotel six to ten times per year. Excellent service and wonderful staff. Full house this trip but still quiet and relaxing stay. Thank You! March 26, 2014
Rated 5.0 out of 5.0 by Awesome stay! Everything about our visit was wonderful. We spent a weekend, and especially enjoyed the breakfast and the hard-working, cheerful breakfast crew that not only kept everything full, but checked with guests to make sure they weren't missing anything. I look forward to my next visit because we will definitely be staying here again. March 13, 2014
Rated 5.0 out of 5.0 by Great location We were accompanied by our 2 dogs. Found the ground floor access very convenient. Room was quite comfortable and quiet. Breakfast choices were great and the staff friendly. There is a great paved river walking path and a new upscale shopping area that can be accessed just behind the hotel. Seems to be a well kept secret. Quite worth exploring. Will certainly return. March 13, 2014
Rated 5.0 out of 5.0 by Great room We booked our room on line and checked in early to get ready for our wedding. Imagine my surprise and delight when we got a free upgrade to a suite. The room was stunning, clean, and quiet. We could not hear traffic noise or even other guests. Thanks for making our wedding night special. March 4, 2014
Rated 5.0 out of 5.0 by Excellent in EVERY Way!!! Upon recommendation from a family member we stayed in a Holiday Inn Express in another town the night before. Caught in a snowstorm we saw the sign for this one from the freeway and immediately turned around to get to it. Great desk and dining room staff - great sleep - great rate - will stop there any time we have the chance. March 1, 2014
Rated 5.0 out of 5.0 by Our Coeur d'Alene home! Wonderful staff, facility, location, etc. We have been staying here for years and I don't plan to look elsewhere. February 26, 2014
Rated 5.0 out of 5.0 by Great Place, Nice size room and solid staff Used this hotel as a stopover on the way to Helena. Had the King suite which included a king bed and a sleeper sofa. Had one kid sleep on the floor too, which tells you the room was plenty big. Staff was welcoming and friendly, everyone went out of their way to see if we were comfortable. After a long drive we were looking forward to a hot tub, but were surprised to see that it, and the pool, were out of service for resurfacing. We were very disappointed, but the hotel staff gave us a discount on our room and a free movie, which was more than fair. Staff even took the time to call up to the room about an hour after check in to see if everything was OK, which was very nice. Eating area is huge by HIE standards and they offered a salad and soup bar from 4-7 PM with white or red wine. Cookies were available after 7 PM...my son took full advantage. We were out of the hotel at 5:30 AM, so breakfast was not out yet, but they did have cinnamon rolls and coffee. Only downside was the room was blistering hot and we had to run the air conditioner all night (this is a 10 degree February night mind you) to keep the room comfortable. We will stay here again and recommend the hotel. February 25, 2014
Rated 5.0 out of 5.0 by Great stay Staff was very friendly! Hotel was clean, quiet, and welcoming! February 14, 2014
Rated 5.0 out of 5.0 by Above and beyond This is one of the best Holiday Inn Express hotels we've ever stayed at. And we particularly appreciated the pet-friendly atmosphere . The young lady at the front desk was genuinely friendly and helpful - more so than "just doing her job" . The room was well appointed and the grounds were inviting. This will most decidedly be our stopping off point from now on when we travel across I-90. February 12, 2014
Rated 5.0 out of 5.0 by Large rooms, amazing staff, excellent breakfast! Came to this location for proximity to the hockey rink our team was playing at. Could not have been more pleased. Offered us a discounted rate since we were playing at the Frontier Ice rink and went out of their way to make us feel welcome. This included opening the breakfast area 2 days in a row early so we could be at our games by 6:30 and the team wouldn't be starving. That means the world to families who travel so much and pay enough for a room. The staff were some of the friendliest we have encountered. From the lady with long dark hair at the desk who was later seen helping clean up a mess from an overflowed toilet and even joking about it. She looked like a manager but I failed to get her name. Many people would have been angry about the mess, she clearly took it all in stride. When I went outside at 6:30 am after a fresh snow there was an employee scrapping all the car windows in the lot. I seriously couldn't believe it. He and I joked for a while and I told him how much I appreciated him doing that. So many people are lazy and won't even scrape their windows. Making it a hazard to everyone driving. The lady in the breakfast room made small talk with everyone she could but still worked diligently. She saw we were from Bozeman and told me about her daughter's roomate from here. Anytime you can add a personal touch like that it makes people feel more welcome and at home. The rooms themselves were clean and the beds super comfortable. Would highly recommend this hotel. Thank you! February 12, 2014
Rated 5.0 out of 5.0 by Overall Stay Experience I travel a lot in my job and I can honestly say this property has hit it out of the park. They have a beautiful lobby, friendly staff, beautiful and comfortable rooms and an amazing continental breakfast selection. They managed to make me feel at home on my very first visit. January 29, 2014
Rated 5.0 out of 5.0 by Excellent Service We found this Holiday Inn Express to be extremely friendly and welcoming. They went out of their way to make sure our corporate guest was treated like a VIP! January 29, 2014
Rated 5.0 out of 5.0 by Great place to stay If your need to stay anywhere in the area, (from Spokane to Silverwood) this is the place to stay. We think it is the most Pet friendless place ever! Kudus!! Lots of food for breakfast, popcorn for mid day snack and warm cookies for that late treat. Very nice pool and exercise room. Close to lots of thing to do. The Staff that work their -- all amazing friendly and helpful. January 14, 2014
Rated 5.0 out of 5.0 by wonderful place This is the 3rd time we have stayed here. We had a wonderful time. The suite was beautiful. January 11, 2014
Rated 4.0 out of 5.0 by Great place to stay We always try to make it to this hotel during the Holidays. It is always fixed up so beautiful which tops off our visit to Coeur d'Alene. But this time we came on Dec 30 and found all Christmas decorations were already taken down, this was very disappointing to us. Other wise we love this particular Holiday Inn Express, we will always make a point to visit during the Holidays! January 3, 2014
Rated 5.0 out of 5.0 by Most relaxing getaway we have had in a very long time. Our family is beyond busy so when we decided to have a "stay-cation" in our hometown it was very important that we go somewhere that was both relaxing and affordable. From the moment we entered the lobby until we left we felt like we were in our second home. The pool was perfect for the kids, the hot tub was perfect for my husband and I and the breakfast was more than expected. Thank you, Holiday Inn Express, for meeting our every need. We will be returning!!! January 2, 2014
Rated 5.0 out of 5.0 by Great customer service, great place to stay. Wife & I have stayed there many times. We'll be back! January 2, 2014
Rated 5.0 out of 5.0 by Jessica is the best! Before our arrival Jessica contacted us because the floor we requested was not available. She showed exemplary customer service and should be training others. Jessica was so thoughtful in accommodating our needs. We love to travel and this is our favorite Holiday Inn Express. On our return visit she was there to greet us. The rooms are always clean and top rate. Thank you for a wonderful stay and we will see you Soon. Mrs. Wilson January 1, 2014
Rated 5.0 out of 5.0 by Great Stay Overall an Excellent stay. My only concern is there isn't very many TV stations. Everything else is fantastic. December 30, 2013
Rated 5.0 out of 5.0 by My home in Coeur d'Alene Always a pleasure to stay at this well managed facility. Wonderful staff of dedicated people that do whatever it takes to make ones stay pleasurable. December 30, 2013
Rated 3.0 out of 5.0 by Uncomfortable sleep Lack of thermostat made the temperature controlled difficult. The temperature was too hot in the room and I could not cooldown the room. Continental breakfast had pork items like eggs. For a person who does not pork i found breakfast options to be very limited. I did not find the bedroom linens to be a very high-quality. December 30, 2013
Rated 5.0 out of 5.0 by Great As Always Wonderful Place To Stay, Great Beds, Quiet and Comfortable In All Respects. Breakfast with Hazel Is Always Fun. She Is A Delight. We will See You Again In March. Merry Christmas! December 19, 2013
Rated 5.0 out of 5.0 by Just a quick stop right off the highway We arrived after 10pm one evening and left around 8am the next morning, but it was enough to see a great lobby, clean breakfast room, experience friendly service, and use a large grassy "common area" for my dog. Rooms were well appointed and the beds were comfortable. December 19, 2013
Rated 5.0 out of 5.0 by my stay.... your hotel/motel, is one of the most accommodating hotels I have ever stayed at ..your staff is GREAT, FRENDLY and so gracious when requests were made ! I lost my remote and Johnathan brought me a replacement within minutes , the breakfast and dinner offerings are just too good. Paula was so nice at the dining room ! I visit family when I come and I don't always rent a car so having food right downstairs is soooooo nice ! I have traveled all over the world and your service has put some of them to shame ! I will be returning to Coeur D Alene every year and look forward to staying with you folks ...my grandson's love the heated pool !!!!! and what a surprise when I returned home you automatically sent me a IHG rewards card !!!!! can't say enough.... YOU FOLKS ARE EXCEPTIONAL .....thanks for making my visits good ones !!!!...Luanne ..... December 3, 2013
Rated 5.0 out of 5.0 by Close to family Enjoyed our stay on two separate occasions. Respected our wish for room on back side of property away from traffic. Thank you for the room upgrade! Great overall experience...love that Dodger is a part of your team. December 2, 2013
Rated 5.0 out of 5.0 by great service, comfortable room, adorable mascot dog We stayed at the Holiday Inn Express in Coeur d’Alene, Idaho on 23 November 2013. The desk clerk was friendly and found our reservation quickly. We had booked through an online booking service. She offered us a choice of a room on the second or third floor. We chose third floor (quieter – nobody above you), and she gave us a quiet room with a balcony facing away from the highway. Our room was clean. It contained two queen-size beds. The one we used was comfortable. The wireless internet was fast enough and easily accessed. Our room had a small refrigerator and a microwave as well. We were impressed with the granite surrounds on the shower and the granite countertop in the bathroom. All of the amenities made us feel pampered. After dinner, we returned to a lobby where they had just made popcorn for the guests. It smelled and tasted wonderful. We did not use the pool or the hot tub, but they looked clean. We did not use the business center. The breakfast buffet was pretty typical of HIE. They offered their signature cinnamon rolls along with biscuits, gravy, patty sausages, scrambled eggs, and pancakes made in an automatic pancake maker. For drinks, they offered coffee, tea, juices, and milk. They also offered yogurt, fruit, and cereal. The buffet was not busy while we were eating, but the nice lady who tended it kept everything clean and well-stocked. Perhaps the best part of our stay was Dodger, the Weimaraner. He greeted us when we arrived and we were privileged to walk him the next morning. He is an enthusiastic mascot who helps dog lovers feel right at home. We were very satisfied with our stay. This HIE made us feel welcome and appreciated. December 1, 2013
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