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Rated 4.0 out of 5 by 219 reviewers.
Rated 4.0 out of 5.0 by Convenient to ATL and Great Shuttle Service Great staff, delicious buffet, large outdoor pool and super shuttle. Definitely would stay here again. Front desk was very helpful. July 18, 2014
Rated 3.0 out of 5.0 by A mixed bag This hotel was a bit of a mixed bag for me. The counter service wasn't great. When I stopped down around 10 PM to grab some snacks, I didn't want to build into my room because my employer would not pay for that. I asked if I could just use a credit card to pay for the snacks. He got this annoyed look on his face and huffed. Then took my credit card info and I paid. I said thank you and he just gave an mmhmm. Then, in the morning I had lost the wireless access code and called down to get it. Her response was a very dry "you should already have it with the key from check in". I responded that I did get it but that I lost it. Just done with a poor attitude. All she really needed to say was the wireless code and the phone call would've been over painlessly. Now the staff walking around the hotel was great. They were all very friendly and personal. The room was clean and breakfast was good. With some attitude adjustments at the counter, I'd probably stay here again. I'll give it another try and see how it goes. July 18, 2014
Rated 5.0 out of 5.0 by comfortable bed and wonderful service We were going to visit family and had an early morning flight so we needed a place close to the airport. The staff was very friendly and helpful. The property was in good repair. July 14, 2014
Rated 4.0 out of 5.0 by great location. nice decorated lobby This hotel is nice in appearance except it has been not maintained properly. Staff is bit lazy in servicing guests. Rooms are very comfortable and up to fresh appearance. Breakfast should be well stocked during breakfast hours. They were out of some of the items required as far as IHG advertise. Over all I would stay here again and I would hope service by staff is bumped up. July 14, 2014
Rated 5.0 out of 5.0 by Exquisite, Exceptional, & Impeccable During corporate travel I frequent lodge at Holiday Inn Express due to the appearance of the properties, courtesy of the staff, and overall experience. I will recommend Holiday Inn to anyone. The only opportunity I had at this property was; I turned on the shower and tub filled with water in seconds which was due to the tub being clogged. July 13, 2014
Rated 4.0 out of 5.0 by Comfortable Bed and Friendly Staff My stay at the Holiday Inn Express at College Park was over all pleasant. My only regret is having a flight that required me to be at the airport before breakfast was served. Also the Air Conditioner in my room worked, however it left the room quite humid. I set the temperature to 66 and it still felt like it was in the mid 70's in the room. Apart from that I had an enjoyable experience and it met my needs accordingly. July 13, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service The shuttle was great. Every half hour the shuttle picked someone up. I didn't need to rent a car because the shuttle takes you to and from the airport and since they have a full service restaurant menu for in room delivery for most of the day I didn't have to go anywhere once I got to my room. July 11, 2014
Rated 1.0 out of 5.0 by Wow. Great staff, awful renovation, "issues" with shuttle This reviewer and his family stayed here on a layover. We did use our points. BUT- this property is undergoing significant renovation. It was, well, a mess. The shuttle driver was professional and helpful. The shuttle needed to be retired a few years ago. Ripped seats, windows/interior/exterior were awful. We had asked for the shuttle service take us back to the hotel the next morning, and there were, oh, maybe 20 travelers waiting. We asked the front desk agent to hail a cab for us- and to tell the cabbie that there were 6 adults and luggage from a 2-week cruise. One cab showed up, but could not accommodate the fare, so a second was called. This was an expense that did not need to have occurred. If we come back to this property, we will call to ask the status of the renovation AND shuttle first. Fellow travelers- note the ongoing reports from others that state pretty much the same thing. July 10, 2014
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