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Rated 4.0 out of 5 by 264 reviewers.
Rated 1.0 out of 5.0 by dated & dirty very dumpy looking, new floors look like they are dirty. new white paint on trim and white paint on new dark floors also and white paint on the windows. soiled chair in the room, would not want to sit on it. furniture is well worn. i have been using this hotel for many years, but this will be my last stop there. It has seen it's betters days September 3, 2014
Rated 4.0 out of 5.0 by Comfortable bed and good food Enjoy your large selection of breakfast foods and extended hours. September 3, 2014
Rated 4.0 out of 5.0 by Rainey made this visit one of our best ever My co-worker and I stayed at this Holiday Inn Aug 26-29. We checked in very late around 1 AM on the morning of Aug 27. The associate at the front desk, I believe her name was Rainey, gave us the cheeriest, warmest and most sincere reception we have ever received. My co-worker and I are both executives and travel quite extensively. Holiday Inn Express is typically our preferred chain. As seasoned travelers we typically are not looking forward to another hotel stay no matter which hotel. The warm reception we received from Rainey during checkin got our visit off to such a good start that it didn't really matter what followed, we left very satisfied with the visit. September 2, 2014
Rated 5.0 out of 5.0 by all good everything was good as usual, really appreciate the shuttle to & from airport. August 30, 2014
Rated 5.0 out of 5.0 by helpful staff We appreciate the staff for finding us a room when we arrived at 7 am. August 29, 2014
Rated 2.0 out of 5.0 by Road warrior hotel The hotel is not in the best area. Suppose to be a 3 star, closer to a 2-2.5. August 28, 2014
Rated 5.0 out of 5.0 by Comfortable bed The bed was wonderful. After a very long trip, It was a welcome site...Just perfect and beautiful. The room was pleasing to be in and just relax. For being so close to the airport....You didn't even hear the planes inside the hotel. Wonderful!!! August 27, 2014
Rated 5.0 out of 5.0 by Comfortable and Great Service I really enjoyed my stay at the Holiday Inn Express. The room was clean, staff was friendly, and the breakfast was awesome. August 27, 2014
Rated 5.0 out of 5.0 by Good location Easy Hotel to access and find and easy to get to the main routes in and out of Atlanta, good restaurants in the area. Clean and comfortable hotel that I will stay at again when visiting Atlanta on business. August 27, 2014
Rated 5.0 out of 5.0 by Great for airport transfer The front desk staff was professoinal, courteous and informative. The hotel was clean, room was clean. A/C in room did not get very cool. Morning breakfast was excellent. Shuttle to airport arrived on time, and picking up at airport. Only wish they would drop off at International terminal instead of just Domestic terminal. August 25, 2014
Rated 5.0 out of 5.0 by Very quiet and peaceful After a very long drive and evening events I was very glad to have a quiet, peaceful room to rest in. Thank you. August 21, 2014
Rated 5.0 out of 5.0 by Good Service The Hotel and the Staff Provided all of the services that was needed for an enjoyable stay August 20, 2014
Rated 2.0 out of 5.0 by Dirty room I will not be staying at this location again. Room was filthy and the bathtub had a constant drip. I advised the staff and was not offered another room. Furthermore, non of the equipment in the work out facility operated properly. August 18, 2014
Rated 5.0 out of 5.0 by comfortable bed, friendly people all personnel friendly, room clean and comfortable, house computer and internet very helpful as my computer was noon August 17, 2014
Rated 3.0 out of 5.0 by Convenient to airport, but thin walls I arrived late and greeted by a friendly hotel desk clerk. The room was clean, but when the guests arrived next to my room I could hear their entire conversation until late in the evening. Sadly, I didn't sleep much. August 17, 2014
Rated 5.0 out of 5.0 by Nice hotel! Very nice hotel near the airport. The staff was very helpful and the room clean and comfortable. Good breakfast with many options. I stayed there from 6 am until 2 pm to rest between flights. The check out time is later than other hotels in the area and so it was very convenient for my purposes. I would recommend this hotel. August 17, 2014
Rated 4.0 out of 5.0 by Excellent Hotel. Great Breakfast. Not far from the airport. My room had virtually no noise from airplane noise. Bring an extension cord to plug in your laptop if you will be using it while sitting on the bed. You may need to plug the extension cord into another extension cord by the bed which has no space for an extra plug in. August 15, 2014
Rated 5.0 out of 5.0 by Overnight stay to be close to airport. We chose this hotel because it was close to the airport for an early morning flight. The room was clean and comfortable when we arrived. There is a screen in front of the elevators where you can check flight information. Although we did not use the hotel shuttle, we noticed the driver come into the breakfast area to announce he was leaving for the airport. Overall, we had a pleasant experience and would stay again. August 15, 2014
Rated 5.0 out of 5.0 by Clean and comfortable Clean Hotel and room. Comfortable bed allowed an excellent nights rest. Courteous employees made the experience a memorable one. August 14, 2014
Rated 2.0 out of 5.0 by Lost one reservation, downgraded I made two reservations. I signed up for the rewards the day before but did not receive any of the advertised benefits. They lost one of my reservations. They did not warn me that I would be staying in a regular room and my colleague would be in an executive suite. The room I was in had a very noisy AC unit. I do not mean it was noisy when it was on. It was LOUD when it was OFF! When I brought the issues up to the lobby they seemed confused and not apologetic. I am now required to travel a lot for business and my last experience at a Holiday Inn was worse. I would rather stay at a cheaper establishment with better customer service. The breakfast and internet here are very nice. That's about it. August 10, 2014
Rated 5.0 out of 5.0 by breakfast room staff I am sorry that I can't recall the name of the of the person working at the breakfast room, all that I can say is that she just started working at that particular holiday inn express. She was very efficient and knows how to treat people with respect. Great addition to the holiday inn workforce. keep up the good work. August 7, 2014
Rated 5.0 out of 5.0 by Great for rest and go I stayed for the night awaiting connecting flight. As soon as I got there on a free 24 hour courtsey shuttle. I had time to shop some at the mall, get my baggage ready and have a good sleep. Automated wake up call got me ready, breakfast was ready and tables were available. Check out was a breeze and shuttle got me on time to terminal. Michael, the shuttle driver was extremely helpful into using the MARTA and getting to the mall I wanted. Really apreciate it. August 5, 2014
Rated 3.0 out of 5.0 by Don't expect what you reserve. I reserved a room with a king size bed and a work area. I received two double beds and a table. The hotel said they overbooked my room. Since my 2 day conference was in the hotel and it was too late to find another hotel with a room, I accepted what I could get. The breakfast was very good and the staff were professional. My stay would have been more enjoyable and comfortable if my room had been what I reserved. August 5, 2014
Rated 5.0 out of 5.0 by Overall Wonderful Experience I needed to book a nice place immediately and this hotel fit the bill. I asked about the accommodations over the phone and was assure that I would be pleased with the facility totally. I was not disappointed. Our time was really specially due to not having any worries about the accommodations. Everything was clean and pleasant, staff was polite and professional, the food was good, the bed was big fluffy and comfortable. We could not have asked for more. I hope all of the Holiday Inn Express locations live up to the standards of this one. I would rebook in a heartbeat. Thank you for a great weekend!!! August 4, 2014
Rated 3.0 out of 5.0 by Needing attention After a long flight from London this was somewhere convenient to stay overnight but the room décor looked tired. The bathroom door locked externally meaning the night porter/maintenance man had to be called to open it so we could use the facilities. The AC unit was also very noisy. Breakfast was very plain served on plastic plates and cutlery - not what we were expecting . We stopped at a Holiday Inn in Charleston the following night and had a very pleasant alternative experience. August 4, 2014
Rated 3.0 out of 5.0 by Good For One Night...That's It If you're traveling out of ATL the next morning, this is a good place to stop. But it's pretty much in the middle of nowhere, so if you don't have a car, don't expect to find a place to eat. Staff was OK. Fitness center was the size of a large closet with minimal equipment. Breakfast selection was nice, but hot food was still cold. Free internet is always good. $12/day parking fee here -- or just sneak out behind someone else that's leaving. That seemed to work for people tailgating me that didn't want to pay. But paying to park at ATL airport hotels sadly seems to be the norm. August 4, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service. It was a clean room and quiet room. Very comfortable. Easy access to shuttle service to the airport. Very efficient. July 31, 2014
Rated 1.0 out of 5.0 by Rock hard bed and bad attitude There is no place to eat at the hotel, the bed was rock hard, and the shuttle serivce to the airport only ran on the half hour. The keys to the doors did not work either. I had to try at least 10-15 times to get into my room. July 31, 2014
Rated 4.0 out of 5.0 by Great Staff Very helpful staff! The lady that checked us in was AWESOME! We had a rental car that we needed to return, and the directions given the next morning were not accurate, so that was a little stressful, but other than that, all was good! July 30, 2014
Rated 5.0 out of 5.0 by Great stay I had a very nice stay here. Close to the airport and a wonderful staff. July 30, 2014
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