Rated 4.0 out of 5 by 264
Rated 5.0 out of 5.0 by SMBR Great service
The ladies at the reception were extremely kind.
I got everything i needed and i even more, which made the stay a very nice one.
I also used the gym which was great and i liked that they had small water bottles ready and the pool was also great (didnt actually go into the water)
a couple of things that bothered me a bit but are by no means things that would refrain me from coming again
1. The pillow covers werent ironed
2. It took a few seconds more than usual for TV channels to change when i swtiched channels. Usually there is no delay when zapping but in this tv there was much delay which was tiresome at some point....
3. The walls outside the elevators need to be painted
Overall i had a real nice time.
August 29, 2013
Rated 2.0 out of 5.0 by Cojacj Rooms smells bad.
My first room smelled really bad.
The second room was no better. The pillows need to be washed or replaced as well as the carpets need to be cleaned.
On a busy day, the check-in line is to long.
August 27, 2013
Rated 5.0 out of 5.0 by Cdhrr Excellent stay!
Comfortable beds, nice room and excellent staff! Our only objection was being forced to listen to offensive rap music on the shuttle from the airport.
August 27, 2013
Rated 4.0 out of 5.0 by GA62294 surprised
This hotel is right at the airport and I mean right there. You can check to see if the plane is leaking oil when they fly over, that's how close you are. But the surprising thing is you couldn't hear them, I expected to hear planes land all night, not a sound, the
worst thing was the lights from the parking area, which was nullified by closing the drapes well, so all in all, a nice hotel, a little hard to find but nice. FYI, the room service Chinese food was too expensive and for the price tasted blahhhhh. Shells from shrimp in food, crab Rangoon over cooked, wonton soup cooked in chicken colored water, order pizza.
August 26, 2013
Rated 3.0 out of 5.0 by PMazzara Normal Airport Hotel
This is a normal near-by airport hotel .. nothing much to expect out of it.
If you are staying like I did only for 1 night .. it is perfect !
Unfortunatelly the hotel shuttle does not takes you to the International Terminal, so you have to get down and walk to get into another shuttle ...
August 25, 2013
Rated 5.0 out of 5.0 by Tradeeba Surprisingly quiet
I was surprised how quiet the room was seeing planes literally fly over the hotel. I honestly couldn't hear a plane from inside the building.
I liked that there was complementary bottles of water in the room, and the snack bah on arrival was a nice extra.
I liked that there was plenty of car parking in the security gated park area.
Breakfast was good although it would have been nice for it to be extended a little later in the morning. It closes as 930 which doesnt allow for much of a sleep in.
I found the bathroom was too small.
Over all a great place to stay, five minutes from the airport.
August 21, 2013
Rated 4.0 out of 5.0 by GCW007 Not a Qualifying stay
Why is this stay a Qualifying stay. I brought a guest to your hotel.
August 19, 2013
Rated 4.0 out of 5.0 by Boggs Great place to stay
This Holiday Inn Express was clean, very friendly staff, quiet, and comfortable bed! The breakfast was average but price was wonderful for location!
August 17, 2013
Rated 5.0 out of 5.0 by marv985 Holidat Inn Express
front desk was courteous & informative
breakfast was filling & had variety of food choices
room was clean & comfortable
August 16, 2013
Rated 5.0 out of 5.0 by TOP8 over all stay
the room was comfortable and the staff was so helpful and kind. The only complaint i have is the ice machine on the floor i was on (6th) was broke for 4 days with no out of order sign on it. i had to keep using the elevator everyday to get ice from another floor. I was surprised how i could not hear any planes at all in my room.
August 13, 2013
Rated 3.0 out of 5.0 by Mich81 Service to be improved
The hotel looks a bit old. The breakfast area is too small for the size of the hotel. There was no more coffee during breakfast and no one from the staff was taking care of it.
August 2, 2013
Rated 5.0 out of 5.0 by AJohnson Great Location to Airport
I enjoyed my stay at this location. I was able to have a nice breakfast and they also provided a ride to the airport. And for a
small daily fee I was able to leave my car and the secure parking lot, which is much cheaper than the airport.
July 28, 2013
Rated 5.0 out of 5.0 by Vickyp Great shuttle service and nice driver.
We used the shuttle service to go to dinner as well as to the airport the following morning. Driver was excellent and very friendly. We waited less than 5 minutes to be picked up from dinner. On return from our trip, luckily we had the same driver and he was friendly to everyone on the shuttle and even remembered us and inquired about our vacation.
Very good experience and we definitely will stay again!
July 26, 2013
Rated 3.0 out of 5.0 by Kimbo40 Okay but cramped
We arrived late because of airline delays. There was no one manning the front desk. Had to wait over 30 minutes for someone to come and check us in. Also, there was NO place to park. Had to find some place "illegal" to park my rental car. Did not feel safe at all. Also the clocks in the room were not set to the correct time so when I woke up at (9:00am), it was really (7:00am). I thought I was late!
As far as overall, compared to other Holiday Inn Express, I would give this one a 3 out of 10 rating.
July 25, 2013
Rated 5.0 out of 5.0 by Nyctmisc Great Service,Clean Room, Super Breakfast
Contact with all personnel at this HIE from the driver who picked us up at ATL to the desk clerks and the breakfast attendants was about the best it can get, we will make this our regular stop whenever traveling out of ATL.
July 22, 2013
Rated 4.0 out of 5.0 by CM643 Consistant with Holiday Inn Express
2nd time staying at this location and both times have had a good experience with the room and staff.
standard IHG breakfast and clean quite room. Make sure to get the gate code handy before you exit...little awkward the first time thru.
July 22, 2013
Rated 5.0 out of 5.0 by Nyctmisc Great service and nice clean room
Booked with the Fly and Drive package, close to ATL (Hartsfield) friendly service from all we encountered. Would highly recommend and use this location again. Really good value for the money.
July 18, 2013
Rated 5.0 out of 5.0 by Naynay I would stay again
I really liked this hotel. And just as everyone else said, I could not hear the planes at all. The staff was very friendly and helpful and one of the desk clerks even wrote out directions and gave me her number in case I got lost in the area. Overall, we really enjoyed.
July 17, 2013
Rated 5.0 out of 5.0 by Chipperdelight Excellent service
Everytime the Final Four comes to Atlanta this is my choice hotel. Right by the airport for the airport shuttle. Take the shuttle to the airport and ride the MARTA downtown. But better and cheaper than driving. The staff is courteous, rooms are nice, just an outstanding stay overall. Just wish my Wolverines could've won
July 14, 2013
Rated 1.0 out of 5.0 by PaulBusiness Stay was a disaster and they did not make it up to me as promised
Upon arrival, the room was not ready even when it was past 3 PM. Then I was given the wrong room (double beds when I specifically requested one King), then when I tried to use the pool it was locked and I was told they made a mistake and the pool was not ready. Then the AC unit in the room stopped working. It was a disaster. The clerk said she would give me 1,500 points as a bonus for all the trouble and I was OK with that, but she never did. This credit is was never reflected.
July 11, 2013
Rated 5.0 out of 5.0 by plbinFL Glad I checked *This is a winner
Be sure to look at the whole picture when looking for a hotel in the area around the airport. My room was amazingly quiet, very clean and the service was great. I stayed @ the other Holiday Inn before and paid just a few $$ less for the room but had to pay for parking and they didn't include breakfast. This hotel had a great price which included parking and breakfast. I will certainly stay there again on my next visit.
July 11, 2013
Rated 5.0 out of 5.0 by Ronald4301 Just what the doctor ordered
I was flying to Atlanta and commuting to several surrounding cities and since my return flight departed so.. early, I chose to stay at this Holiday Inn Express at the airport. The king non-smoking room I stayed in seemed a little smaller than the rooms I was use to, especially the bath room but it was clean. The room was surprisingly quiet with all of the jets flying over! The beds were clean and fluffy(soft) and the hotel, elevators, and rooms were clean. The check -in was painless and the counter personnel was very friendly and pleasant. By the way I am a Holiday Inn Rewards member and while evaluating each hotel I have stayed in they all have been consistent. Clean, Courteous, and comfortable. I always love the complimentary breakfast. For what I needed for this trip it was perfect.
July 9, 2013
Rated 4.0 out of 5.0 by Snapdragon Great soundproofing
We wanted to be near the airport to turn a rental car back before our morning flight. When we arrived, the planes were landing right over head. Once in our room, we could not hear a thing and slept soundly.
June 27, 2013
Rated 4.0 out of 5.0 by Elainezr Clean and comfortable
After a terrible experience in an in-named hotel the night before, we were delighted to get to the Holiday Inn Express and find clean, big rooms, a wonderful staff and even a spinning pool.
June 27, 2013
Rated 5.0 out of 5.0 by 1Shania very convenient for the airport
We stayed here on arriving and departing Atlanta. Our room contained everything we required . It was very clean and well cared for and the bed was very comfortable .Although the airport is very near and the planes fly overhead you do not hear them in your room. The breakfast bar is great and is constantly being restocked. We enjoyed the complimentary welcome bag it was a thoughtful gesture. You could not wish for a more friendlier and helpful staff. As we travel with a mobility scooter using a shuttle bus can be difficult ,so we would like to say a big THANK YOU to MICHAEL for all his help. And yes when we next fly into Atlanta we will certainly be staying at this hotel.
June 25, 2013
Rated 4.0 out of 5.0 by brewstrwa Convenient and close to the airport
Nice room. I was pleasantly surprised at how soundproofed the rooms were. The airport is nearby and when I got out of my car in the parking lot, I could hear the loud jets screaming overhead. Once I got into the hotel, complete silence. Nice!
The room was comfortable and clean. The only thing I would have liked but didn't have was a small refrigerator. Atlanta gets hot and humid. Next time, I'll upgrade.
June 21, 2013
Rated 5.0 out of 5.0 by TSDS Wonderful
The rooms were very nice and clean. We could not believe how quiet they were with all the airplane that were flighing over all the time. The beds were very cozy to sleep in. The staff were very helpful and friendly. We will be back again. Thank you for our stay.
June 21, 2013
Rated 5.0 out of 5.0 by Gary2013 I shall return !
This was my first visit to this particular Holiday Inn Express. I will be sure to stay here on my next trip to the Atlanta area. A Tip For You: Stay over a Tuesday night if possible. from 4-6PM on Tuesdays they have a Manager's Open House. One of the Managers is there to answer questions about the Atlanta area and to make you feel welcome while enjoying enough hors d' oeuvres and a great salad, to be all the dinner you might really want. The location is convenient, the pool is great. The only downside is there is no lounge/bar, just in case you are someone who enjoys an evening beverage. There is an adequate business center where you can print out boarding passes. Front desk staff are friendly and helpful. Breakfast was typical, but nicely done. Yes, I'll stay here next time.
Gary - Milwaukee, WI
June 12, 2013
Rated 5.0 out of 5.0 by Sato555 Excellent hospitality
This is my first free stay by point redeem.
The front desk lady Irene helped me checking in earlier to upgraded room. She asked me if I need any help as well. I could feel like VIP.
Next morning, I found she is not there though, the staff knew that I needed shuttle to the airport. Good!
I like this hotel!
June 9, 2013
Rated 2.0 out of 5.0 by jake1978 Trouble at Check-in with rate quote
i have stayed at Holiday Inn express many times in the past and never had any trouble gettting the rate that I reserved and printed out beforehand at home. when i showed the paper to the front desk clerk clearly showing the room and the rate, which was the AAA rate, she refused to honor it. I called HiExpress Customer Service and she talked with the front desk clerk - to no avail. listen, i do not mind paying what i know i have to agreed to pay, but please do not give me a different rate than the agreed upon rate when i show up at a Holiday Inn hotel!! i reserved this room directly through the Holiday Inn web site, so there should be no excuse for the hassle i received at Holiday Inn Express Airport.
furthermore, the front desk cler failed to warn me aboutthe construction on the 3rd floor, which blocked one of the stairway exits.
June 8, 2013