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Rated 4.1 out of 5 by 220 reviewers.
Rated 5.0 out of 5.0 by Location, customer service. We always stay here when we visit the area, this time to attend a band concert of the local pipes and drum band. Front desk service is always exceptional and beyond the standard service provided at most other locations. May 21, 2015
Rated 4.0 out of 5.0 by great breakfast overall was very good comfortable bed and nice room , wifi could be better but it was ok. breakfast was great very good lots of food and choices and everything was fresh great staff and very friendly May 21, 2015
Rated 5.0 out of 5.0 by Friendly staff and very clean Enjoyed our stay. All staff was friendly. Room was very clean and comfortable May 20, 2015
Rated 4.0 out of 5.0 by exemplary customer service When we arrived we had a room that was reserved for us which was great. My daughter wanted to be on the second floor near her friends so Charlton the gentlemen at the front desk kindly offered us a viewing. We decided to then move to a room on the second floor. We realized after it did not have a fridge which we wanted as the weather called to be very warm. We then went back to the front desk and again Charlton was very kind in switching us back to the room on the first floor. We apologized for the inconvenience. Our room on the first floor did not have an operational air conditioner and needed to be looked at or reset. Charlton tried himself as well and when we could not get it to work he felt it only right to provide my family with an upgrade to a larger room on the second floor. This room was great!! Thank you Charlton!!! This man showed patience, kindness and true customer service. Holiday Inn should be proud to have him represent their name. May 20, 2015
Rated 4.0 out of 5.0 by Friendly Staff at Front Desk Convenient Location -- close to Blue Mountain. Friendly staff, but elevator was quite small for use by more than 3 people at once. Staff was helpful when assistance was required. May 14, 2015
Rated 5.0 out of 5.0 by Exceptional Staff This was the best experience that my family and I have ever had during a hotel stay. The Collingwood staff has set the bar for what we expect from any of our hotel stays. May 13, 2015
Rated 5.0 out of 5.0 by Comfortable Bed Hotel was adequate for our needs the hotel needs some updating carpets etc., We only stayed one night so didn't get to know many of the staff so can't comment further May 13, 2015
Rated 5.0 out of 5.0 by Good stay The rooms we clean and comfortable/the staff was very courteous. May 11, 2015
  • 2015-05-24T10:30:17.122-05:00
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