Rated 4.1 out of 5 by 282
Rated 4.0 out of 5.0 by Flash83 Freundliches Personal
Ob bei Anreise, der Abreise oder persönlichen Anliegen zwischendurch, das Personal war stets freundlich, zuvorkommend und sehr professionell in der Bearbeitung und Erfüllung meiner Anliegen.
February 10, 2016
Rated 1.0 out of 5.0 VERY BAD EXPERIENCE
It was an experience in a life time at Holiday Inn Express Mulheim. After paying in advance for my 3 night stay - when i arrived after a full day travel at midnight - I was informed that my room was allocated to someone else. The manager has clearly decided to make some extra money to cash in on the messe crowd.
I was bundled into a small motel after one hour of argument and settled into an uncomfortable night with no facilities and could even iron my cloths for next day. I dont know how IHG management could allow something like to happen. Throw out a gold member who has paid in advance.
To add to that - after checking in back the next day; i was surprised that at night 2 AM someone was trying to open my room and when i talked to them ; realized that reception has made a mistake.
I think the management of this property really needs to be looked into and they were blaming it in a system issue ( how funny !!! )
best of luck !!!
February 9, 2016
Rated 4.0 out of 5.0 by Ela64 Gutes Preis-Leistung Verhältnis
Gutes Preis-Leistung Verhältnis. Haben nur eine Nacht im Hotel verbracht. Zimmer war sehr sauber und ruhig.
Matratzen waren für uns persönlich nicht sehr bequem.
Frühstück für diesen Preis akzeptabel.
February 8, 2016
Rated 4.0 out of 5.0 by Slownet 床铺舒适，服务不错
February 1, 2016
Rated 5.0 out of 5.0 by moertelbaecker neu gestaltetes Bad
Da ich schon mehrfach hier übernachtet habe, überraschte mich das neu gestaltete Bad sehr positiv.
Sehr angenehm! Hat mich sehr gefreut!
Weniger gut gefiel mir die extrem trockene und zu warme Luft im Zimmer.
Bei geschlossenem Fenster ist es schön ruhig. Bei angekipptem Fenster ist es mir zu laut von draußen.
So war es schwer, bis zum Einschlafen die Zimmertemperatur nur durch Lüften auf ein für mich angenehmes Maß zu bringen.
Sehr gut: Habe festgestellt, dass man die Lüftungsanlage auch abschalten kann. Dann ist wirklich Ruhe.
January 31, 2016
Rated 5.0 out of 5.0 by haudihau18829323 Ruhige Zimmer, gutes Bett
McDonalds und Tankstelle direkt nebendran. Ruhige Zimmer, alles was man braucht.
January 27, 2016
Rated 5.0 out of 5.0 by APPZ Very clean with helpful staff
The hotel is very nice, the people were all friendly and helpful. We liked that it was clean and a 5-minute walk away from the tram station to the Messe.
The only little "problem" we encountered was that the bed was small for two people. We are used to a queen bed and this was a twin. We did not ask to see if there was a bigger bed available, honestly, partly because it was only for 2 nights.
Apart from that, free breakfast was more than what we expected and the ladies at the front desk were always smiling.
January 26, 2016
Rated 4.0 out of 5.0 by majo nice for visiting Cologne exhibition
it is nice for a stay if visiting Cologne exhibition. The lady at check-in in particular was very friendly - wonderful! The major downside is the room
January 25, 2016