Rated 4.5 out of 5 by 360
Rated 4.0 out of 5.0 by Schlagy One Night Stay in Colorado Springs
I hate to be so negative but I have stayed in many other Holiday Inn Express's that were much better. Parking - unless you get there early and not move your car you will end up in the back lot. This requires climbing a very steep hill to just get to the building. Room - clean and large enough. However, the bed and headboard is located to close to the east wall. There is lots of room to move the bed and headboard west a few inches that would allow the person on that side of the bed to walk out without hitting the air conditioner and curtains. Finally the breakfast - A young lady was working this area and was not keeping up, even though there might have been 6-7 others in the area. I had to scrape the bottom of the sausage gravy pan. Oranges were the only fruit offering and they looked so bad I did not want to eat them. There was only white bread in the bread offerings and the cinnamon rolls were stale. Warm but stale/hard especially half way into the roll. Sorry but these are facts!
April 16, 2015
Rated 1.0 out of 5.0 by Doug NM Customers do not matter
Poor Breakfast, every item was empty.
I asked for extra towels and asked to have the bathroom light checked because it was flickering on and off. 1 1/2 hours later, I had to call again. This time I asked for the Managers name and number. Within 3 min. my towels arrived.
April 16, 2015
Rated 5.0 out of 5.0 by FaustoZ Great Service
Rooms were clean and comfortable. Service was great
April 14, 2015
Rated 5.0 out of 5.0 by MarionG.72567 Great Hotel
Stayed here for 6 nights,very friendly Front Desk Staff, Suite was clean and comfy,Bathroom a little on the small side but clean. Nice Pool and Hot Tub.Great View of the Mountains from our 4th Floor Room.Breakfast was good,good Variety of Items.
Great Location ,easy Access to Shopping,Restaurants and Attractions,walking Distance to some nice Restaurants.You can see a lot of Wildlife in the Backyard like Rabbits,Deer and Birds,loved it.Very nice Walking Trail not far away.
April 12, 2015
Rated 5.0 out of 5.0 by Joecat22 Great place to stay!
This is one of the best locations in Colorado Springs. The staff at this hotel were what you expect at a five star hotel.
April 10, 2015
Rated 5.0 out of 5.0 by Backie Very helpful front desk staff
Because of sickness we unexpectedly had to extend our stay. The staff were very kind and helpful. They made sure we could keep the same room. Brought us new room supplies outside of regular cleaning hours.
April 9, 2015
Rated 5.0 out of 5.0 by Chadadv Great hotel staff and comfortable stay!
The hotel staff are always attentive to needs and willing to take care of any issues that arise. Our bathroom vanity light was not working when we got in the room and they immediately came up and fixed the issue. Always a great stay at the Holiday Inn Express Colorado Springs - Air Force Academy and will continue to stay here!
April 6, 2015
Rated 3.0 out of 5.0 by B307 Colorado Springs trip
While bed, bathroom, and wifi were excellent, bedroom furniture spacing, AC performance, external noise, TV functionality and billing issues were below par.
April 5, 2015