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Rated 4.6 out of 5 by 233 reviewers.
Rated 3.0 out of 5.0 by Stay Staff The hotel lobby etc could have been cleaner but staff strive to do well. July 20, 2014
Rated 5.0 out of 5.0 by Very Pleasant Stay While traveling from Montana to Texas, I was looking for some place just off the interstate to lay my head for the night. I have made prior reservations at the Holiday Inn Express Air Force Academy and found that it fit my expectations perfectly. When I checked in for the evening, the two young ladies at the front desk were more than helpful. Their professionalism was greatly appreciated as they took care of the check-in process. If I had a question, they answered it in a very professional manner. After checking in and found my way to the room assigned, I was pleasantly surprised to find everything in order and ready for my arrival. The bed was as comfortable as I was expecting. This lead to a good night's sleep and was totally refreshed the next morning when I arose to continue my journey. I plan on making the same trip in the near future and will definitely make prior reservations at you facility. Thank You for a pleasant visit and a great night's sleep. July 18, 2014
Rated 2.0 out of 5.0 by Poor As a platinum elite member I have stayed at many holiday inn expresses around the country and this was by far the worst experience I have had. The bathroom ceiling looked as if it had been leaking spotty and water damaged. One of the beds had numerous long black hairs on the comforter, just felt dirty! July 17, 2014
Rated 5.0 out of 5.0 by Confortable bed and great service Was here for a few days for leisure. We stayed in one of the large rooms with 2 beds and a sofa bed. Plenty of space and comfortable beds. The staff was always friendly and helpful. The cookies at the front desk was also a pleasant surprise! July 17, 2014
Rated 4.0 out of 5.0 by Great bed, insufficient parking Staff is great, breakfast quality poor, quantity great. No healthy choices. Good luck finding a parking space. July 13, 2014
Rated 5.0 out of 5.0 by Excellent facilities and excellent service After a long 16 hours on the road, it was a great comfort to pull in and have a welcoming guest service representative not to mention the comfortable bed. I would recommend this hotel. July 12, 2014
Rated 3.0 out of 5.0 by Just Okay We checked in and received a room. Upon arriving at it, the door was wide open and the housekeepers were cleaning the room next door - hadn't even started on ours yet. We waited in the hall while they worked as a team to clean it quickly (which I appreciate). The room was dark and definitely could use some renovating. It was clean though and a pretty good size compared to the other 3 IHG hotels I stayed at that same week. They need to get rid of the extra adult free, that's just silly. No other hotel I stayed at charged such a thing. Breakfast was fresh and offered a decent variety of foods. July 10, 2014
Rated 5.0 out of 5.0 by Great Stay In Colorado Springs Great hotel, clean rooms, comfortable beds and friendly staff. Breakfast was good with a balcony off the dining area with a beautiful view of the mountains. July 9, 2014
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