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Rated 4.5 out of 5 by 268 reviewers.
Rated 5.0 out of 5.0 by Good one This hotel is Colorado Springs, superb. I will recommend this one to my coworker. June 4, 2013
Rated 5.0 out of 5.0 by Comfortable and Clean We have stayed several times before at this location. Every time we stay here we are very satisfied. We were traveling cross country and this was one of our stops. Breakfast is a plus with HIE and was well supplied. We will stay again when we are in the area. May 30, 2013
Rated 5.0 out of 5.0 by Always an AWESOME Stay Because of excellent accommodations from comfortable pillow-top beds to room decor to tub/shower, awesome staff and service, great breakfast (which is included with our stay),great value (plus priority club award points), we always stay with Holiday Inn Express. Always a wonderful experience - friendly and so helpful staff. Holiday Inn Express is our home away from home! May 28, 2013
Rated 5.0 out of 5.0 by Friendly front desk staff The front desk staff was very friendly and helpful making a good "first impression" of the facility. Only staff criticism is that the breakfast person the first day was virtually invisible while we were there. The room was very comfortable except that the bathroom is too small, especially so, because the door opened inward. But a very nice stay. May 24, 2013
Rated 5.0 out of 5.0 by Great Service I travel a lot for my job and I always stay at Holiday Inn Express if possible. My stay at this HIE in Co. Springs was by far my favorite. The staff was excellent as well as the room, and I loved the breakfast choices. May 24, 2013
Rated 5.0 out of 5.0 by Good hotel I have stayed at this hotel twice in the past year and each time have found it comfortable, well-run, convenient, and a pleasure. May 24, 2013
Rated 3.0 out of 5.0 by Convenient Location Located 1 block off the freeway, easy to find and get to. We were given a king bed suite which bad a loveseat, microwave and refrigerator. Room was crowded with little space between the desk, bed and wall. Also the room looked a bit worn with a torn window screen, droopy window covering and an unattached air conditioner cover. The room was clean, the bed was comfortable and the hotel was quiet. The breakfast was appreciated. Overall, a good stay but nothing special. May 23, 2013
Rated 4.0 out of 5.0 by Friendly staff! :) Everyone was friendly! Clean, comfortable hotel. The evening gentleman that checked me in (his name began with a J I think) made sure to check in on me. The first hotel key he gave me didn't work since it was keyed to the wrong room. I came back down and he re-set it. As I entered the room, the phone was ringing. It was the kind man from downstairs just checking to make sure I got in. The woman who worked breakfast was very kind and ensured I had everything I needed! There was one bit that did not work: the spa/hot tub. When I checked in, it was closed. The 2nd evening, it seemed to be okay but the chlorine was very intense. The 3rd evening, I went to get into after my workout and the water had drained below the jets. I alerted the woman at the front desk and she said she would request someone to look at it in the morning, she didn't know how it worked. May 14, 2013
Rated 5.0 out of 5.0 by Better than a lot of expresses I've stayed ay Very good, nice to have the refrigerator and king size bed May 8, 2013
Rated 5.0 out of 5.0 by Great service Everyone is so very helpful at this Holiday Inn Express as well as all the others I stayed at on my way from AZ to MN. Very pleasant people and more than willing to help with any need. Thanks, I always enjoy my stays. May 6, 2013
Rated 3.0 out of 5.0 by Nice place, but... My husband and I have stayed at this hotel once before and had a very nice experience. We try to stop in Colorado Springs in our transition from our winter home in AZ to our residence in Nebraska in late April each year. We travel with two small dogs, and we are happy that this hotel accepts dogs. Last year your desk clerk was very helpful in making sure we had a convenient place to park, even moving her own car so we could lug our dogs, crates, etc., inside without hassle. She was extremely helpful. This year it seemed as if the hotel was understaffed with the desk clerk/manager running ragged to get things done. I certainly do not fault her for any issues. The pool area was swamped with kids who were out of control, but the biggest issue for us was the OVERWHELMING SMELL OF CHLORINE coming from the pool all the way down the hall and under our door, which was at the far end of the building. My eyes were burning, dogs were sneezing, and my husband could almost taste the smell. Since it was late and we had already unpacked our things and had the dogs settled down, we opted not to request another room. Other than this issue, our stay was reasonably comfortable. We will probably stay here again, but I hope we never encounter the strong smell of chlorine in our room again. May 3, 2013
Rated 5.0 out of 5.0 by Great Stay The staff was very polite and helpful. Clean rooms. Good breakfast. Will recommend! April 30, 2013
Rated 5.0 out of 5.0 by We loved it! This Holiday Inn Express and Suites was spectacular ... and we'll be staying here again! We had a clean, roomy suite with windows overlooking Pike's Peak. We loved the location with its easy-on, easy-off access to the freeway and close proximity to the Academy and restaurants. The staff was friendly and efficient ... a perfect combination! We have been to numerous hotels in the Colorado Springs area and this was our favorite! April 24, 2013
Rated 4.0 out of 5.0 by consistency I travel alot for business and I always stay at a Holiday Inn due to consistent decor and services. This hotel is no exception. It was consistent, comfortable, and very affordable. The only drawback is that the parking lot is not well lit. April 22, 2013
Rated 4.0 out of 5.0 by Business Traveler My stay at this hotel was a great value. I was only there one night, but the staff was extremely helpful and accommodating to all my business needs. The room was great and the bed was very comfortable. Also, I was pleased that while the breakfast said it was only available from 6-7:30, I went down there at 8 and there were still many options available. Great location off the highway. Would definitely recommend. April 22, 2013
Rated 4.0 out of 5.0 by Nice Room Closure missing off 4th floor exit door that led to it slamming when people used it. ! 1/2 - 2" gap under room door led to lots of hall noise. April 21, 2013
Rated 4.0 out of 5.0 by Good stay for two nights We enjoyed such a friendly staff, a good breakfast and wonderful beds. April 20, 2013
Rated 5.0 out of 5.0 by Great Experience My recent stay was my 4th in the last couple of years, the staff is very friendly, clean rooms, and the area has good restaurants within walking distance. I would recommend this property to anyone traveling through the Colorado Springs Area. April 3, 2013
Rated 4.0 out of 5.0 by My Personal Experience I have stayed at this particular location several times for weeks at a time and have not ever encountered a problem or concern. The staff that I have dealt with has always been courteous and helpful. I want to THANK all the staff for making my stay(s) feel "home away from home." I always look forward to staying here when I venture down south! Thanks again! Patrick March 23, 2013
Rated 3.0 out of 5.0 by Not my usual experience I stay in Holiday Inns more than I stay in my own home/bed. Calling the hotel a day early to see if there was a room, the first thing I was told was that I had "booked through a third party and I would have to call them." I asked if she had a room that I could buy -- finally, she allowed me to book the room. The first response was what i couldn't do, not what I could do. March 22, 2013
Rated 5.0 out of 5.0 by Quiet and front desk extremely friendly and helpful The room was very comfortable and very well sound proofed. I was on the lobby floor and heard almost no hall noise. I didn't hear any of the other doors closing which sometimes has been a problem for me at other hotels. Bed and pillows very comfortable. Easy and simple access to I-25. Front desk staff answered questions, had suggestions and was very helpful. March 9, 2013
Rated 5.0 out of 5.0 by Super facility and staff Great location for my purposes. Very clean rooms and very courteous staff. February 22, 2013
Rated 5.0 out of 5.0 by Good Experience This was the first time I stayed at this property. Everyone was very nice. I appreicated the time they employees took to ask how things were going for me. Thank you Holiday Inn Express! February 18, 2013
Rated 5.0 out of 5.0 by Great service. Everything was wonderful. The manager was so kind and really cared about our well being. She was also helpful with directions. We will definitely stay there again when we're in the area. It was nice to be recognized as Priority Club members. February 18, 2013
Rated 5.0 out of 5.0 by Beds are good, rooms are clean and general atmosphere is great Enjoyed staying at this Holiday Inn. We visited and stayed every week for almost 2 months. February 10, 2013
Rated 5.0 out of 5.0 by My Stay It is always enjoyable staying at the Holiday Express in Colorado Springs. The room is always clean and I relax after a hard day on the road. Can't end this with out saying I really like the HD Direct TV. February 10, 2013
Rated 5.0 out of 5.0 by Friendly Staff The room could use a fresher and lighter paint. Yellow walls make the room feel darker, less inviting, and 1970s. February 7, 2013
Rated 5.0 out of 5.0 by I'll be back Staff is excellent....great room.. all the amenities in a great location..it will be my new choice for CO Springs February 4, 2013
Rated 3.0 out of 5.0 by very disappointing We have found Holiday Inn Express to be very reliable throughout the country. This was the most disappointing experience we have ever had. The wi-fi was extremely slow and we were unable to do much without great frustration, including finding local restaurants. Beds were very soft and left us both with pain on awakening. Breakfast was without any fresh fruit. The biscuits and gravy were awful. Staff was having a hard time keeping enough of the food that was palatable available. The bathroom had blood stains (or something resembling this) on the walls. On the positive side, the staff was extremely friendly. The pool and hot tub were great. The view from the balcony behind the pool was stunning. February 2, 2013
Rated 5.0 out of 5.0 by Enjoyed My Stay Very nice stay. Would recommend to all. We enjoyed the fresh baked cookies and warm coffee in the morning. At night it was only -11 during my stay. January 22, 2013
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