Rated 4.4 out of 5 by 74
Rated 5.0 out of 5.0 by Jerri23 Excellent room and staff
My husband and I were very pleased with our choice in hotels. We were surprised at the level of comfort for the price of the room. This will be our top choice next time we need a get away in Colorado Springs.
The only complaint is that in the room above us, a young child (presumably) kept running back and forth late into the night and then again in the early morning.
Excellent accommodations, and will be happy to stay there again.
July 9, 2014
Rated 1.0 out of 5.0 by yi yi expierance
price average room clean staff ok temp in room ok but fan squaeled, phone didn't work . staff was helpfull the second day.
July 6, 2014
Rated 5.0 out of 5.0 by Bill358 Spacious Room, Great Value
My wife and I were looking for a hotel in the Colorado Springs area for the weekend, and most of the usual suspects were booked for one reason or another. We decided to try this one, even though it was near the airport and a little removed from the downtown area. The price was really good and included a voucher for breakfast. We found the room to ber very spacious, with lots of little amenities, like reading lights attached to each side of the bed, a big walk-in shower, DVD player for movies - unfortunately we hadn't brought any, lots of wall outlets for charging cell phones and mp3 players, and of course the microwave, refrigerator, and coffee maker. The breakfast was decent, but way overpriced - $8 for just pancakes is way too high, but the voucher was for $20 and we only ended up supplementing a couple of dollars plus tip. It's not as far from town as we thought, and only took about 5 minutes from Academy Boulevard. We have this on our list to return to next time we want a quick getaway.
July 4, 2014
Rated 4.0 out of 5.0 by Homeboy713 great room and courteous staff
cleaning people could not keep up with room cleaning due to full hotel rooms. dining at the sports grill in the hotel was an abysmal experience. waitress had to be called by the front desk to seat me, even though there were not many customers in the area. they were moderately friendly but i felt as tho i was bothering them and felt unwanted. food was prepared adequately. however, took too long for my comfort. paying was quick but i believe the waitress wanted me out quickly. front desk staff was very professional and courteous. hotel was kept clean, even with heavy traffic of many people.
July 2, 2014
Rated 5.0 out of 5.0 by Carfre Great room
The bed was comfortable, I have back problems and in the morning when I woke I had no back pain. The room was very clean. all employees were very professionals and helpful
June 25, 2014
Rated 4.0 out of 5.0 by amber0814 Great Service
Lobby and rooms were very clean. Upon arrival, our air conditioner was working and without hesitation, front desk brought us up a key to a new room. Great and friendly service.
June 25, 2014
Rated 5.0 out of 5.0 by BillTWN Professional staff
Staff was courteous, professional and very accommodatng.
June 24, 2014
Rated 5.0 out of 5.0 by Gabriel1979 Colorado Springs Stay
I enjoyed my stay at the holiday inn. The front desk staff were very friendly and made me feel at home. The room was absolutely dark at night which enhanced sleep quality. The room was clean and the breakfast was awesome, especially with the breakfast vouchers :).
June 20, 2014
Rated 5.0 out of 5.0 by GLHazy Always stay here
This is a clean, quiet, comfortable hotel. The staff is friendly, and I like the fact there is a restaurant and bar onsite. If you're flying in, it's convenient to the airport. If you're driving, it's easy to get to without the hassle of downtown streets and stoplights.
June 20, 2014
Rated 5.0 out of 5.0 by Grooms Mother Comfortable bed and room
Beautiful and clean room, comfortable bed, bedding excellent- Newly upgraded showers in the king room- very nice- we really enjoyed staying here. West side of the building has a spectacular view of Pike's Peak. Would reccomend to my friends.
June 4, 2014
Rated 3.0 out of 5.0 by Magnolia88 Hmm...Marriott, here I come!
While the appearance of the hotel looked nice and the hotel staff were friendly, my room was not as clean as it should have been upon check-in. There was hair in vanity sink, and I found hair on the bedding.
June 2, 2014
Rated 3.0 out of 5.0 by Hpj0807 Great time
Had my annual father daughter weekend. Hotel was great service is great. Would recommend this hotel to anyone. Although the restaurant at the hotel had very poor service food was not that great. My five-year-old daughter is still excited that we went on the trip and we will take here there again next year.
May 28, 2014
Rated 5.0 out of 5.0 by htlikefire Front desk personnel were outstanding and very friendly.
Love the rooms, very clean and comfortable. Always feel at home when visiting! The front desk staff are very friendly an informative, I would recomend this hotel to anyone who wants that at home feel while away from home!
May 26, 2014
Rated 5.0 out of 5.0 by Steffy11412 This is a wonderful place
This was a great 2 days. The Holiday Inn had a very pleasant atmosphere. A home away from home. Warm and relaxing and very clean rooms. The staff was very sociable and accommodating. I would definitely recommend this Holiday Inn to my family and friends. I will also look forward to my next visit.
Thank you for being there when I needed to get away,
May 20, 2014
Rated 5.0 out of 5.0 by Jimmy582014 Great holtel I loved
The rooms are great and staff was good to bed was excellent
May 20, 2014
Rated 5.0 out of 5.0 by RDT8880 Staff
The staff is well trained and treats each individual as a true valued guest. The property is clean, well maintained, and convenient. Most important is its employees - they make a positive difference!!!
May 13, 2014
Rated 5.0 out of 5.0 by dtrk Convenient location and great service
We are traveling across country on a long anticipated vacation. Holiday Inn has been the hotel of choice along our route. Very satisfied with this one......one of the better ones between here and North Carolina
May 10, 2014
Rated 5.0 out of 5.0 by BP54 Great Service and Clean Rooms
Service was great from check in to check out. Rooms were clean and felt new. Security was comforting.
April 15, 2014
Rated 4.0 out of 5.0 by Sardawg28 Airport Holiday Inn, Colorado Springs
The hotel is the best...the front desk staff, housekeeping and facilities management are the absolute best and they make it a real pleasure to stay there. I'm in that hotel twice a month for 4 days at a stay and it has become my home away from home. They treat me very well so I look forward to staying there.
There is one thing that detracted from my stay...the restaurant is not as good as it used to be. Within the last six months the service at the restaurant has seriously degraded. When I first walked into the restaurant this last trip I had to wait anywhere from 8 to 12 minutes just to be seated. During the wait time I didn't see one person other than the other guests that had already been seated. Plus, it seems that the cleanliness of the restaurant has slipped a little as well...it's really to bad because it is an awesome place to stay... and...I hope that this is just a passing thing.
March 30, 2014
Rated 1.0 out of 5.0 by HIDisappointedGuest Rude Staff - Neglected Room Cleaning
We stayed for a total of 5 nights, 3 paid and 2 reward nights. The maid failed to leave wash cloths and when asked, she stated that the laundry service was off for the weekend and when they get some we could have some. Also was told by the front desk that because we were staying 5 nights they only clean the room every other day. Received 0 perks for being a Gold IHG Member, actually felt I was treated less than a regular guest because I was using reward nights. This place could take some lessons from the Holiday Inn Express-Niles, OH on how to treat guests. I won't stay at this hotel ever again.
March 18, 2014
Rated 4.0 out of 5.0 by Principles matter Good and relaxing stay!
This is a well maintained property that delivers excellent service overall.
March 11, 2014
Rated 5.0 out of 5.0 by JohnnyBoy08 There is the BEST & the rest
As far as Colorado Hotels go, this property wins HANDS DOWN. The staff is wonderful from Harold & Linnea at the front desk to their outstanding GM, Erica. Amenities in the room, on site, fabulous food in the restaurant makes this the best to stay anywhere near CO Springs. This marks the 2nd time I have stayed and certainly will not be the last. Thank you for the warm welcome & consistent service. I look forward to the next visit.
March 10, 2014
Rated 5.0 out of 5.0 by Greg85 Great Service and Staff!
During my recent stay, I experienced a professional and friendly atmosphere, and the hospitality of the staff. They remembered me from my previous stays and made me feel like a genuinely welcomed guest. My room was clean and quiet as well, and the restaurant had great food. This is one of the top Holiday Inns whether you're staying for business or pleasure.
March 7, 2014
Rated 5.0 out of 5.0 by Addo Addo in the Springs
I always have excellent experiences with this hotel: friendly professionals. nice bar, perfect breakfast, safe, tranquil: great.
The only comment: For smokers no rooms available.
I enjoyed again and will recommend this fine hotel.
Addo from the Netherlands
December 18, 2013
Rated 5.0 out of 5.0 by BM67 Great for business Trip
I was pleasantly surprised by the quality and comfort. Everything I needed was there, and there was a good Sport Bar attached to the Hotel. As I travel often to Colorado Springs, It will be one of my first pick from now on.
November 18, 2013
Rated 4.0 out of 5.0 by Hungery Late Check inn, Food and Maintenance
I got there pretty late and checked in the first of three nights. The girl that worked the front desk was awesome, very polite, very professional and helpful.
The second evening we went to the restaurant. They didn't have 3 of the 6 peoples at the tables preferred drink or cocktail. They recommended the Nachos and we ordered with Beef it came out with Chicken. Two of us ordered the Chicken fried stake and it came out with no gravy for the mashed potatoes. We ask for some and they brought out two bowls that they had stuck in the microwave. One bowl was very hot but gravy was not the other bowl and gravy were both cold.
That night, One of the guest in out group couldn't get into there room after going up and down the stairs three times for different keys he ask to see if they could check the batteries or door lock he ended up having the maintenance guy on the phone and had to use his own screwdriver to change the batteries to get into his room. They didn't offer anything for his hassle.
October 17, 2013
Rated 5.0 out of 5.0 by Albert51 Nice accommodations
Very nice room, restaurant and bar. Convenient to airport and shuttle service is much appreciated.
Courteous staff and helpful.
Thanks for a nice stay.
October 7, 2013
Rated 5.0 out of 5.0 by Marc10 Great Hotel and Restaurant Staff
I've stayed in this hotel several times during my business trips. The hotel staff is very friendly and easy to deal with. The rooms are very comfortable. The hotel restaurant with bar is very convenient.
October 4, 2013
Rated 5.0 out of 5.0 by Diplomat50 The Best in Customer Service!!
The property was very clean and the décor welcoming...but the staff is was the best, equaling the tranquility from viewing the mountain scenery. From Connie at the front desk to Mindy in the restaurant (who did what every guest in any hospitality arena looks for..."recognition" - she remembered not only my name, but my preference in what I eat!).
I felt that my experience was leveled with that of my stays at some of the Intercontinental.
To all at the hotel and to the GM for hiring a stellar staff....You got Right!!
October 2, 2013
Rated 5.0 out of 5.0 by RickD53 Never Disappointed with this Property
I've stayed at this hotel several times over the last couple years and the level of service is very consistent.
Clean rooms, accomodating staff and excellent on premise restaurant with great food. My Fave is the Yeager Schnitzle with Potatoes and red Cabbage.
Only recommendation I can give is that the bartender learns the difference in beers styles..I would be happy to do that however she really didnt care to know the differences because she didnt drink beer. It's helpful to know beer styles in this day and age because craft beer has taken off in the beverage industry..Petty I know but it's important to me to know what alternatives are available at a bar when my style isnt..
September 30, 2013