Rated 4.1 out of 5 by 191
Rated 1.0 out of 5.0 by az_saguaro Tiny musty room!!
I normally like staying at HI Express because there is usually a level of quality that you expect. This property is an exception to the rule.
Hotel was recently renovated, so new carpet, new furniture and the beds were comfortable.
A/C barely cooled the room (and I was in CO in the winter) we couldn't get the room down to 70!! Extremely tiny rooms, i mean so small the furniture left only narrow walkways between the desk/table and beds for the entire length of the room. The refrigerator, was in a corner taking up any remaining room near the window. The bathroom was extremely tiny with enough room for one standing person and the toilet was unusually low to the floor. They had freshened up the bathroom by replacing the counters and re-tiling, oddly they didn't replace the 80's style fiberglass tub/shower. Our shower had a huge crack in the fiberglass and was leaking behind the wall. The room had an odd smell which after seeing the tub I am guessing that they are using deodorant to cover up the musty mildew smell coming from the tub. After two nights there, my wife, daughter and I all had respiratory problems and headaches
January 21, 2015
Rated 4.0 out of 5.0 by Patriot1983 Overall A Great Stay...1 Minor Complaint
The hotel staff was very friendly and helpful. The rooms were cleaned very day. I have on minor complaint with the breakfast. The breakfast time is 0600 - 0930. One would think that all food items would be available at 0600, however this was not the case. It wasn't until 0615-0630 that all of the breakfast items were available. It appears that the 0600 time is when the food is prepared and heated. This is an inconvenience to people that have an early start time for work especially with the traffic delays due to weather. Breakfast is the main reason I stay here so please have all of the breakfast items ready at 0600. Thank you
January 16, 2015
Rated 5.0 out of 5.0 by rdhines Relaxing get away
Stayed at the hotel for a week for business. Beautiful view of Pikes Peak from the hotel.
January 15, 2015