Rated 4.0 out of 5 by 118
Rated 4.0 out of 5.0 by Buck63 Its OK
The hotel is located in an area of town where there are few options to eat or drink within walking distance. The hotel has been updated, but some of the bathroom is still old. The majority of the staff are very nice and helpful. For some reason, the wall of my room vibrated. It was difficult finding an adequate area for a morning run, the neighborhoods around the hotel were overgrown and a little run down. I slept OK and the breakfast was ontime.
August 18, 2014
Rated 2.0 out of 5.0 by baker78 rooms need maintenance
Breakfast staff was great and lobby area was nice.
I had 2 rooms booked and both could use some updating/maintenance.
The bathroom floors could have used some scrubbing under the sinks. In our King suite, we had a broken cabinet drawer, broken balcony door, and broken knob going into bedroom....which would lock, but would not unlock from inside. My wife had to unlock it using a paper clip to let me out.
I requested joining rooms when I booked a couple months in advance and it was noted on our reservation, but the front desk staff said they don't assign rooms until you check in and requests are not gaurenteed...best they could do was to put us in the same hallway. They assigned the rooms as we stood there waiting...most Holiday Inn Expresses have the rooms already assigned when you book that far in advance. We stood at the desk 5-10 minutes while they tried to find rooms close together for us.
On the positive side, we got to watch hot air balloons go up right outside our room. The kids really enjoyed seeing these. Also, the breakfast room attendent was awesome. She was very nice, attentive, hard working, busy, but took time to interacted with everyone eating in there.
August 13, 2014
Rated 5.0 out of 5.0 by fjh1961 Holiday Inn Express Airport
A wonderful close to the airport providing excellent service!
August 12, 2014