Rated 4.6 out of 5 by 218
Rated 5.0 out of 5.0 by ellsbells Wonderful staff, comfortable room, great value
We love to stay in Holiday Inn Express hotels. They are always clean, comfortable and affordable. Getting the breakfast in the morning included in the room price is an added perk. Finding hot delicious cookies in the afternoon was wonderful. This particular one stands out because of the wonderful staff. In particular a woman named Lisa was extremely kind, patient and considerate. She suggested restaurants, helped with the computer airplane boarding passes. Always with a smile. She is an asset to your hotel.
June 29, 2014
Rated 5.0 out of 5.0 by Blake1968 My Favorite Holiday Inn Express
I stay in many different Holiday Inn Expresses throughout the year. This is by far my favorite one. It all comes down to the super friendly and helpful staff. It's that simple.
June 28, 2014
Rated 5.0 out of 5.0 by tndraftsman Comfortable bed and great service
Nice quiet room, very clean, and the staff met every need
June 27, 2014
Rated 5.0 out of 5.0 by jasonrednip Good Stay
Breakfast was packed with people sitting and standing to eat, ended up going somewhere else to eat breakfast.
June 27, 2014
Rated 5.0 out of 5.0 by Nicholas 70 Great staff and comfortable clean beds
Very happy with all staff, from reception to the breakfast staff, no question was left unanswered. Easy to park and felt safe and comfortable
June 26, 2014
Rated 4.0 out of 5.0 by chargree4 Room and Staff
Queen double room was small and crowded with the desk chair.
Staff was fantastic and friendly.
June 25, 2014
Rated 5.0 out of 5.0 by Greg S Overall great stay
Only 2 minor issues I had with this Hotel. No recognition or offering of points or welcome bag for Platinum status. It also would be nice to have fridge in room. Other than that it was an excellent stay.
June 25, 2014
Rated 5.0 out of 5.0 by JVN3 Comfortable bed and great service
Nice,convenience and safe location to stay. Great view of the Colorado Springs mountains. Comfortable bed and great service.
June 24, 2014
Rated 1.0 out of 5.0 by JCD55 Lousy hotel
The toilet in the room got clogged twice. The phones didn't work. The TV did not work. The room and the hallways smelled like mildew. Left after a few hours in the room. Couldn't stay at this hotel. The GM said she was going to charge full rate if I left because she offered another room. It took many phone calls and email to get the GM to agree not to charge me for the room that I didn't take use. Never again
June 22, 2014
Rated 5.0 out of 5.0 by Jeany Friendly and comfortable
Staff was friendly. Room was clean and very quiet. Breakfast was varied and good.
June 20, 2014
Rated 4.0 out of 5.0 by Redleg123456 Vacation Getaway
Typical Holiday inn Express....good to know when booking, you are almost guaranteed a decent hotel every time.
June 19, 2014
Rated 5.0 out of 5.0 by fusion02 Comfortable room and great breakfast!
Loved staying at this hotel, great service and spacious hotel room that included continental breakfast. Staff was overall helpful with great service and very friendly.
June 19, 2014
Rated 2.0 out of 5.0 by jjhu HIE
Not up to HIE standards. Room dirty. Poor TV/satellite connection.
June 17, 2014
Rated 5.0 out of 5.0 by TMW57 Great room and view of mountains.
The room was very clean and the staff was very helpful and friendly! Located near many tourist attractions and close to shopping and great restaurants!!! Have stayed there several different times and have NEVER been disappointed!!
June 12, 2014
Rated 5.0 out of 5.0 by dyeson Review
Great stay other than parking, unfortunately there were quite a few motorcyclists and they took up quite a few parking spaces. The parking spaces are designed for compacts and sorry but this is the Rockies so a lot of trucks. Next time you stripe the lot you need to make bigger parking stalls (this has been my only issue with this property, everything else is great! I stay here about once a month so as a whole I always return!)
Staff was great, new person was getting trained and your trainer was very thorough and respectful both to me as a customer and the trainee. Acknowledged my IHG status and thanked me for the past business both at this property and IHG as a whole. Rooms are always clean and comfortable.
June 10, 2014
Rated 5.0 out of 5.0 by Ishmael4 I loved the stay.
A full 10! The breakfast crew is very friendly. I especially love those wonderful cinnamon buns! :)
Keep up the great work.
June 10, 2014
Rated 5.0 out of 5.0 by CSHIE Always a good place to stay
I always stay this hotel when visiting customer in CS, and I'll continuously stay this one. Last week a gentleman in check in counter didn't recognize my platinum membership, but it's ok, because I know this hotel tries their best to get the full score service, so I know there won't be next time.
June 9, 2014
Rated 5.0 out of 5.0 by VB momma Comfortable, clean rooms
Nice beds with lots of comfy pillows. Room clean.
Only complaint is the a/c unit was loud, needed repair.
June 3, 2014
Rated 5.0 out of 5.0 by Nothanks8888 Guest
This was 5 X 5 visit.
Staff very cordial.
GM of property even came to my room and installed IT CHARGING STATION
June 2, 2014
Rated 5.0 out of 5.0 by Chartoo Service above and beyond expectations
We made an unexpected stay at the Holiday Inn due to a unexpected illness of our son who was moving to Colorado Springs. I didn't call ahead. I walked in and explained our situation, and the hotel attendent (I believe his name was Jacob) found a room for us, and even helped us find a Walgreens to get medication for our son. Can't explain how much we appreciated his exceptional customer service. We will be visiting our son during his internship, and this Holiday Inn will be the place we stay! Thank you for the service we received above and beyond our expectations.
May 28, 2014
Rated 5.0 out of 5.0 by Sales2009 Grat Place To Stay
I have stayed at this Location several times during business travel have had the best experiences. The hotel easy and convient to get to and plenty of choices to eat next to the holtel.
May 23, 2014
Rated 5.0 out of 5.0 by Coloradoem Great location , service and comfort.
Enjoyed my stay at the Air Force Academy Holiday Inn Express. The location was great. The room was clean. The hotel staff was friendly.
May 18, 2014
Rated 5.0 out of 5.0 by Terri325 Always enjoy staying here!
THis property has one of the most friendly, helpful staffs ever! I travel a bit appreciate the willingness for the staff to do any little extra, such as print out maps, give directions, or call a restaurant to learn their hours.
I love staying here!
May 18, 2014
Rated 5.0 out of 5.0 by PJ on the road Home away from home
This property has always been my choice when working in Colorado Springs. I have continued to stay here over the years because if the friendly staff, clean and comfortable beds, convinence to everything, and it has a breathtaking view!
May 17, 2014
Rated 4.0 out of 5.0 by BOGEY6 Good service/poor room location
Location of room inconvenient. 1st floor but not ground floor.
Close to an exit door but no sidewalk to where we parked.
Otherwise excellent hotel and staff was great.
May 13, 2014
Rated 5.0 out of 5.0 by ajcovington1 Great Place to Stay
What I like most about staying here is the location. It is located right off the freeway and there are some decent restaurants nearby.
May 6, 2014
Rated 5.0 out of 5.0 by goganesh Simply the best!
I travel quite a bit with my work. I always look forward to being sent to Colorado Springs because It means another stay at Air Force Academy HIX.
From reservation to checkout, always prompt, courteous, friendly service. Very professional, and at the same time, casual enough that you feel like family.
Based on my personal experience, I say bravo! to the management and staff at this location.
April 30, 2014
Rated 4.0 out of 5.0 by KJohn stay in april 2014
great service nice people. only problem was noise with the fan in room
April 26, 2014
Rated 5.0 out of 5.0 by Walaby Outstanding experience in Colorado Springs
Your Holiday Inn Express - Air Force Academy offered an extremely good travel experience. Highly recommended and I won't hesitate to stay there again.
April 23, 2014
Rated 5.0 out of 5.0 by ndangelfan Snowed in but taken care of!
Although we had planned to travel home, a spring snow storm caused us to change plans and stay in Colorado Springs overnight. We are IHG Club (Priority Club) members, so my wife checked the IHG app on her phone for Colorado Springs hotels. We chose this one.
Everything was smooth and well handled, as it almost always is at a Holiday Inn Express. We had a great room. In the morning an excellent breakfast.
Because of the delay in our travels, I needed to do a little business from the hotel, involving printing out a document, working on it, and eventually faxing it back to my employer. The staff was very helpful and I was able to complete the project, thanks to them.
Overall, an excellent stay. Thanks!
April 19, 2014