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Rated 3.9 out of 5 by 89 reviewers.
Rated 4.0 out of 5.0 by my stay. It got off to a rocky start with my room, however the manager and staff immediately fix the issue and placed me in a great room where I spent my nights sleep very comfortable. Thank you to the staff for making things right as well as comfortable for me. You guys rock. I will be back and tell my co-workers about Colton Holiday Inn Express. February 27, 2014
Rated 5.0 out of 5.0 by Good value, noisy trains. This is a very good place to stay. Clean rooms, nice staff. I was able to relax, but I wonder if everybody will be able to sleep with so many trains passing by during the night. I mean the rail roads are several blocks away but you can hear the train horns. I was awake part of the night due to the time difference with my home, so I heard the noise. Once I synchronized with the local time, no train would awake me. February 21, 2014
Rated 3.0 out of 5.0 by Pleasant staff Staff were pleasant. Near freeway, so good location. 2 things to consider. The breakfast staff were unable to keep up with the traffic. So most of the food wasnt replaced. Also, the location being near the freeway was nice, but the train went through every 50 minutes or so and blew the horn going through the area each time. Each literally felt like I was trying to sleep in a train station. I was unable to change my room from the train side to other quieter side (all booked? No reason given). No sleep didnt help to deal the next morning. February 10, 2014
Rated 5.0 out of 5.0 comfortable beds excellent food pool Mr Baca stay is all week for the last few years staff and services are excellent take care of you and make you feel at home when my wife joins me they make sure they do the same for her even with her being handicapped needs always they will bring her things to our room if she is unable yo get them herself. We recommend to everyone your excellent facility's January 26, 2014
Rated 5.0 out of 5.0 by Awesome staff I am very pleased with very friendly staff, also hotel was very nice and clean Ganny and Brian was amazing. December 30, 2013
Rated 5.0 out of 5.0 by excellent very excellent place to stay excellent staff and very clean rooms December 28, 2013
Rated 5.0 out of 5.0 by Excellent Service & Superior Quality Compared to Moreno Valley Holiday Inn Express I was in the area for my monthly Army Reserve drill and initially tried to book a room at the Moreno Valley Holiday Inn Express. They had no vacancies so I opted for your Colton-Riverside Holiday Inn Express. While the Moreno Valley Inn is much closer to my military unit I quickly realized that your Colton Inn was a much better facility, the staff were far more customer service oriented, and the drive was not as bad as I had first imagined. I will definitely keep your hotel in mind should the need for hotel lodging occur in the future. Thank you for a very pleasant stay! December 14, 2013
Rated 4.0 out of 5.0 by nice stay this hotel is located close to where i needed to work. December 4, 2013
Rated 5.0 out of 5.0 by Awesome hotel n friendly staff. Enjoyed staying here.very clean rooms and friendly helpful staff November 27, 2013
Rated 2.0 out of 5.0 by Stay at Colton I travel for work and always stay at HIE. Normally I find the hotels to be great. My stay this time was for pleasure while visiting my son. Someone tried to get into our room - we yelled to go away. Someone else knocked on our door - we told them to go away. Management had double booked our room. Management came to our room, and we had to prove who we were. Later, management called and again required that we identify ourselves. This occurred at bedtime and was disconcerting. We will find a different hotel to stay in, next trip to Riverside, CA. November 16, 2013
Rated 5.0 out of 5.0 by more than satisfactory I have over 230 nights in Holiday Inn properties since Feb of this year, and would rate this location in the "best of" category. November 12, 2013
Rated 5.0 out of 5.0 by Very well maitianed and gracious mangement My wife had to stay on an emergency. She was graciously treated. And the room was well kept for. I would highly recommend the hotel and management. November 3, 2013
Rated 5.0 out of 5.0 by Two rooms and seven nights. We had a family of six that stayed a week. two rooms and seven nights. Breakfast excellent. Rooms clean. We loved it. Showers and water was quickly warm or hot as needed. Service was excellent. Staff was friendly, and helpful for local directions. We enjoyed the Holiday Inn Express at Colton. October 27, 2013
Rated 4.0 out of 5.0 by nice place nice place clean well maintained helpful staff stayed for over 60days and no complaints October 26, 2013
Rated 5.0 out of 5.0 by Overall stay The staff were exceptionalloy friendly and accommodating. Breakfast area clean and well stocked. October 1, 2013
Rated 1.0 out of 5.0 by do not stay here I am a Platinum Elite member and they put me in a room where the shower has a pipe sticking out of the wall. I was told this was a drainage pipe for the a/c unit. This pipe made a lot of noise. The next room that they put me in the a/c unit in the room only work for a short while then would turn off, I had to change my room in the middle of the night and they did not even comp me a night. If this is how they treat platinum members, I can just image how poorly they treat all of their guests. September 10, 2013
Rated 4.0 out of 5.0 by Rewards points Great place to stay , they need to change The policy on the rewards points, if we are their we deserve them Weather we pay full price or at a discounted price eather way we are filling rooms . September 9, 2013
Rated 4.0 out of 5.0 by good hotel Comfortable and clean. Lay out of furniture is a bit awkward - I would recommend having easy chair face the tv and move the work desk next to tv instead of the other way around. I also appreciate the front desk putting me in a room away from the train/railroad noise this time around. August 26, 2013
Rated 4.0 out of 5.0 by A bargain even at a higher price My cousin and I stayed for four days and the staff was so friendly and welcoming. Victoria and Andrew especially were more than accommodating. I asked to have a fan in our room when I arrived as my cousin likes it warmer and I like it cooler. The fan that was in there did not work. Within five minutes of calling the front desk,I had a workman in there and a new fan. Great service! We will be back in January! Thanks to everyone.The two women replenishing the breakfast room were marvelous and efficient. Please convey our warm thanks. This hotel just happened to be about five minutes from my family member,so it was perfect. August 22, 2013
Rated 1.0 out of 5.0 by Draconion hallways I was on a cross country motorcycle ride, following US Route 66 from Chicago, IL to Santa Monica, CA. Along the way, I stayed at many Holiday Inn Express hotels. I decided to stop in Riverside and chose this property randomly. While my room was clean and comfortable, the 4th floor hallways were dark and smelled terrible! The hallway carpets were long past their replacement date. I would not recommend this property until management updates and upgrades. August 21, 2013
Rated 1.0 out of 5.0 by Needs a serious cleaning and replacement of worn materials This hotel could a lot better than it is. The carpets are smelly and the floors are always in need of cleaning in the common areas. Some shower curtains are pulling out from the walls and electrical outlets in the room are not placed conveniently placed for modern travelers The staff is always helpful and pleasant but they can only go so far. This place needs some investment August 18, 2013
Rated 5.0 out of 5.0 by Great Location and Great Facilities Staff was kind and efficient. Location right off the interstate makes staying here very convenient. Clean rooms. Worked hard to meet my needs. August 14, 2013
Rated 3.0 out of 5.0 by hotel was givin a small gift for being a rewards member that was nice, hotel is out dated, in serious need of a make over. other than that the hotel in general is nice August 4, 2013
Rated 3.0 out of 5.0 by Not up to Holiday Inn Express standards This hotel is located in a very dicey area. I was not identified as a Rewards Club Member and I did not receive a gift bag. While I was sitting in the lobby waiting for a friend, I noticed other guest being given gift bags. The room had not been thoroughly cleaned and I found pieces of candy on the floor and a long black hair on the bathroom floor. I could smell cigarette smoke as I walked down the hall to my room. I noticed a room full of housekeepers eating and laughing...the door to the room (probably a break room) was wide open. I did not feel comfortable and safe in this establishment. July 30, 2013
Rated 5.0 out of 5.0 by Very Clean and Comfortable This was a very nice holiday inn express to stay at. Very clean and friendly people. Our room was very clean and the bed was very comfortable. Easy access to the freeway. July 26, 2013
Rated 5.0 out of 5.0 by Great all around! This is an older Holiday Inn Express, but definitely has all the comforts of home. The rooms are always clean, and the staff is always friendly. Must mention Victoria, Ganny, Eddie, and Christine for their professionalism at my sometimes odd requests. Looking forward to another stay at this property when my business brings me back here. June 29, 2013
Rated 5.0 out of 5.0 by HOLIDAY INN COLTON As a platinum memeber of the priority club I say in a lot of Holiday Inns. When I arrived by chance at the Colton property I had been on the road for about three weeks in probably 6 different hotels all of them Holiday Inns. The Colton hotel was an unexpected and pleasant suprize. The rate was great. The room was great. The internet was very good and the reception was warm. The Colton hotel is one of those places you remember and go out of your way to return to. June 24, 2013
Rated 5.0 out of 5.0 by Nice hotel to stay this hotel is really special for me. as IHG REWARD MEMBER they really make me special.they not only acknowledge me as the member they also offer VIP PARKING and goodie bag for club member. the room is clean, the bed comfortable and the front desk people are so polite and take care of me to make sure I'm happy and satisfy with the room. I always feel at home while in this hotel. my overall experience with this hotel is very happy and very satisfy. May 31, 2013
Rated 4.0 out of 5.0 by Clean Room and Great Service The staff was very friendly and went out of their way to say hi and visit with you when you walked around the hotel. The room was very clean and taken care of. I would stay here again. May 26, 2013
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