Rated 3.8 out of 5 by 121
Rated 4.0 out of 5.0 Great staff
Staff were all very courteous and quick to answer questions. The room was as one would expect - clean, modern, and meant for sleeping. Bed and pillow were fine - nothing luxury, but certainly provided a good night sleep. Location was convenient to freeway but seemed like an semi-industrial area. I would stay here again.
March 2, 2015
Rated 3.0 out of 5.0 by AJnCA Trains, Trains and more Trains
This property is located near the train yard. You hear train horns all hours of the day and night. If you do stay here, get a room on the front of the building, the train noise is almost tolerable.
Breakfast starts at 6:00am.... don't count on it. She is usually just starting to bring stuff out at 6 and does not get it all out until after 6:15. If you are expecting hot, you will be disappointed if you come early. The gravy usually has just had hot water added to it to warm (not hot) it up. The water is floating on it and has not even been stirred. The cinnamon rolls are not even unwrapped and again, not even close to being hot. Same story for the sausage, bacon and eggs. The lights will warm them up, but they are not put out hot.
Needs an update to the property rooms are well worn, fixtures in need of repair. Plugs in 5 different rooms did not work in the tub.
March 2, 2015
Rated 1.0 out of 5.0 by babe59 NOT a good experience!
We are Priority Platinum members with IHG, so needless to say we've stayed at many Holiday Inn Express Hotels over the years. This hotel needs a lot of attention. Walls are dirty, carpet in room buckled all over the floor, bathroom wasn't dirty but very close to it,... we've never had an experience with HIE like this before!! We will never stay at this location again and would NEVER recommend it!
February 27, 2015