Rated 3.8 out of 5 by 103
Rated 4.0 out of 5.0 by TerraMar21 Great Staff and comfortable beds
Great hotel, will be outstanding once road construction is complete as road construction made it difficult to get to the hotel. My room faced the freeway, and there are trains that go by, but I didn't notice any of that noise once I was in my room. My bed was comfortable and I appreciated the fact that there were both soft and firm pillows on the bed. I had no issues logging into or using the internet to send and receive emails and check social media and play games. The parking lot was very well lit.
December 22, 2014
Rated 1.0 out of 5.0 by KE@pasadena poor quality service & rooms nothing to brag about
Got in my room(non-smoking) & it was reaking of cigareetes smoke smell. Called front desk, checked me out into another room. no smeel this time, but the room door was of very poor overpainted multiple times barely closes. not only that, the shower ground towel was of white in color, alarm very small device(brand new mind you) doesn't work (alarm & radio). carpet spotty all over.
sorry, this hotel compared to all other Holiday Inn Express hotels that i've been inn is NOTHING to compare>
Needs fixing ASAP.
December 21, 2014
Rated 5.0 out of 5.0 by J.R. ATSF Great service, Awesome Staff !!
This H I E is among the top ones I have stayed at. Christopher, Christine and the rest of the staff are Awesome !! The trains can be a little annoying but then since I work for the railroad I guess that's just payback. I have been staying here off and on for a year and half now and have yet to experience anything I would consider negative at this property.
December 18, 2014