Rated 4.4 out of 5 by 112
Rated 5.0 out of 5.0 by missmanaged Nice hotel
Ask for a room at the back of the hotel. There's a very tall retaining wall behind the property that acts as a noise and heat baffle. The room was silent as a pin! Except for the mattress, which frankly needed to be replaced, our stay was exceptionally nice.
June 11, 2014
Rated 5.0 out of 5.0 by CMcDONALD Congratulate the staff
"I would like to congratulate the staff at the Holiday Inn Express for their excellent service. As a long stay guest it is normally hard to find the comforts of home but the staff here go the extra mile to make all of their guests welcome and comfortable...."
June 4, 2014
Rated 5.0 out of 5.0 by PATY270 FRIENDLY AND HELPFUL STAFF
VERY HELPFUL STAFF AND KNOWLEDGEABLE. THE OVERALL STAY WAS EXCELLENT, COMFORTABLE BED AND DECENT BREAKFAST.
June 3, 2014
Rated 5.0 out of 5.0 by KEWEST Freindly Staff - Makes it worth it!
Although the suite needed some upgrading, the overall experience was enjoyable. I especially liked the greeting I experienced upon arrival. Thank you
June 3, 2014
Rated 5.0 out of 5.0 by Pilot Pete Nice room and warm, friendly staff
We arrived early, but the helpful people at the front desk enabled us to check in and get settled. When the rest of our family arrived, hours later, they were placed in an adjoining room. Great staff. always seemed to have a smile and a greeting for us.
May 29, 2014
Rated 2.0 out of 5.0 by roadwarrior22 Poor internet service
In all fairness, ALMOST everything about this property is quite acceptable except for the one thing I need most of all - a quality internet speed. That is the entire reason for granting only two stars on my rating. I ended up using the hot spot on my iPhone.
May 26, 2014
Rated 5.0 out of 5.0 by MAJCPA8 Excellent customer service
I had a very good to excellent stay at this hotel. Suzanne, the evening hotel registration employee provided me excellent customer service. She was a joy to provide me assistance. She also recognized my Platinum IHG membership level status and was able to provide me an upgraded room. The room had everything I needed.
May 18, 2014
Rated 5.0 out of 5.0 by Montana32 Great spot
My only regret was I didn't get a lot of time to spend in hotel . Quick overnight
May 13, 2014
Rated 5.0 out of 5.0 by easyflier big room very comfortable
very nice staff clean hotel breakfast yummie
will defiantly come back
May 12, 2014
Rated 3.0 out of 5.0 by Linkytoes Just Average
This was the 3rd Holiday Inn Express we stayed at on our recent 10 day road trip from San Francisco to Tucson.
This is a very busy facility. I requested a handicap room and they stated that I had never asked for one when booking. I always do, I am disabled. Ok. None were available but there was little concern or apology from the front desk.
We asked for a baby crib but no cribs available. We did check in late, and understand, however just no care from the staff.
This is an older hotel and the beds were bouncy and well used.
Breakfast was crowded and hard to manage. Again a full hotel, filled with lots of children and families. They had less breakfast options than the other two Holiday Inns. I noticed that the two garbage cans were completely overfilled and remained so for 20 minutes until the staff finally cleaned them. By then garbage was piling up on tables and surrounding counters.
I would not stay or recommend this particular hotel location.
May 9, 2014
Rated 4.0 out of 5.0 by wocruc Great staff, comfortable rooms
This Holiday Inn Express is well managed. The staff are looking for opportunities to be of service. The rooms are clean and comfortable and quiet. The mattress was in good condition but a bit stiff for my preference. Too bad its not a pillow top. Great pillow choices.
May 7, 2014
Rated 5.0 out of 5.0 by Rwcyuma Excellent stay for the Value
My experience was very comfortable! Clean rooms, GREAT shower, and comfortable bed! The front desk was very helpful in making my stay convenient. The continental breakfast was outstanding! Even had an attendant to insure a great meal. The only thing I would add is a self serve Belgium Waffle Iron......Yes, I have been told I am spoiled.....lol..... and this was a very pleasant stay for me.
May 5, 2014
Rated 5.0 out of 5.0 by screenman Convenient, Well Run Hotel
Hotel access was convenient, parking plentiful, good first impression, friendly staff and greeting. Clean, comfortable room and bath. Excellent breakfast.
April 21, 2014
Rated 4.0 out of 5.0 by joeypa great place to stay
the staff and services we great enjoyed a wonderfull stay
April 19, 2014
Rated 5.0 out of 5.0 by Joe Guitar Fantastic Staff and Service
Without a doubt, the desk staff (Bereniece, Monica and others) were attentive, knowledgeable, helpful and very kind and considerate. This is my 3rd year attending a local Blues Guitar Workshop and every year this hotel makes us feel welcome and try to accommodate us in every way they can.
The facility itself is clean, modern and comfortable.
Cannot recommend this particular location enough.
April 16, 2014
Rated 5.0 out of 5.0 nascar race
close to fontana , the hotel is close to the freeway and alot of store and resturaunts nearby. near family close to the ocean, yet still in a semi -rural area
April 11, 2014
Rated 5.0 out of 5.0 by Peggy 326 Nice Stay
The only true complaints was there was a lot of noise coming from above from 12:30 till 2:00 . I missed the food served in the morning it was excellent
April 9, 2014
Rated 5.0 out of 5.0 by Ssmiles Nice Room!
My husband and I were very happy with the layout of the room. The whirlpool tub was fantastic, very relaxing. It was great having the TV on an arm bracket allowing us to watch TV from the tub or bed. My only small complaint would be the traffic noise - our room was at the front, facing the street.
April 7, 2014
Rated 5.0 out of 5.0 by Wrennski Blues Review
It is refreshing to have a clean room. Even behind the nightstand where we plugged in our cell phones, there was no dust!!
April 4, 2014
Rated 5.0 out of 5.0 by Trixmsj Feeling like Home!
Great service among the employees who strive to make the customer happy! Stay for the breakfast and you will find that they not only spoil you but they make you feel right at home minus the prepping and cleaning up!! Free WIFI and don't be afraid to ask the front desk where you can get the best food in the general area! Right off the freeway and easy access to all necessities of traveling on the road!
April 2, 2014
Rated 5.0 out of 5.0 by Al F Very Clean and friendly
I was first impressed by the cleanliness and ordliness of the lobby. The staff were extremely friendliy and accommodating. We had some special needs as a group and the staff did all in their power to meet those needs. The room was very clean and the bed was comfortable.
April 2, 2014
Rated 5.0 out of 5.0 by Professor R Makes Carona a Good Stay
The staff at reception is great and very welcoming. The room attendant does a very good job. The food selection, temperature and quality were the only items needing attention. Nice clean grounds and office area.
April 2, 2014
Rated 3.0 out of 5.0 by MIGMYR Home away from home
We always stay at this hotel, it is close to the nursing home my mother stays...which is down the street, very convenient.
Unfortunately mom passed away March 20, 2014.
My wife and I always stay at Holiday Inn Express everywhere we go. Last August we stayed at the Holiday Inn Express in Port St Lucie, Florida visiting my father in law.
April 1, 2014
Rated 5.0 out of 5.0 by ryangiraffe corona easy access
This hotel is right near the highway but you don't hear it. Very clean and very friendly and efficient staff.
Feeling of security.
March 31, 2014
Rated 5.0 out of 5.0 by Ain't got one. Robert And His Gals Working At The Front Desk
As the General Manager for this Holiday Inn Express Hotel and Suites, Robert does an excellent job of managing this property. The gals who work at the front desk are always smiling and eager to help. Robert has done a good job in selecting the right people to work there.
Having stayed at a lot of hotels, including those from other brands, I would rate this hotel at the very top !!!
March 30, 2014
Rated 5.0 out of 5.0 by Jane24 Comfortable accomodations and staff was great
We stayed a week and the staff was great. Anything that we needed was happily given. Staff was courteous and accommodating. We had to stay one more day than expected and staff accommodated us without any problem. Location was great.
March 28, 2014
Rated 1.0 out of 5.0 by ssssssssssss Poor Hotel Experience
As I indicated in my complaint, the hotel staff did not accommodate my new wife and I in our preference for our room.
It's not as if we demanded a room at the last minute, I booked this reservation days in advance and received confirmation about the type of room we would receive only to show up on the night of and find that our room was given away. Very unprofessional and clearly a sour beginning to what should have been a very sweet and relaxing honeymoon.
Thank you Holiday Inn. I hope you find a way to rectify this error.
March 26, 2014
Rated 4.0 out of 5.0 by Kiki6281 Great Service
Great customer service. The staff was friendly and very helpful. Gave a great recommendation on where to eat in the area. I was dissappointed in the food selection for breakfast. The beds weren't the quality I normally see with other Holiday Inn Express hotels.
March 26, 2014
Rated 5.0 out of 5.0 by OZZAZ Great Stay!
Great location near restaurants, shopping, gas, freeway, accessibility. Nice hotel that includes everything needed to make your stay comfortable.
March 24, 2014
Rated 5.0 out of 5.0 by tack9087 We left an item
Everything about the hotel was great. There is only one thing I think that needs to be improved upon. The "Lost and Found".... During check in we were asked to provide contact information for the specific purpose if something was left in the room at check out. In our case a check book had fallen out of one of our purses. We discovered it missing when we got home. Since it was a check book and with all the fraud that is going on these days we went crazy looking everywhere... even the dirty garbage bins. As a last resort we called the hotel to inquire if anything had been found and sure enough... in the "lost and found" was the check book. So I ask, why didn't someone contact us with the contact information they asked us to provide for cases such as this? The contact information was also printed on the checks. Where was the customer relations here? A quick phone call would have saved us from so much unnecessary stress and worry.
March 18, 2014