Rated 4.4 out of 5 by 113
Rated 5.0 out of 5.0 by tack9087 We left an item
Everything about the hotel was great. There is only one thing I think that needs to be improved upon. The "Lost and Found".... During check in we were asked to provide contact information for the specific purpose if something was left in the room at check out. In our case a check book had fallen out of one of our purses. We discovered it missing when we got home. Since it was a check book and with all the fraud that is going on these days we went crazy looking everywhere... even the dirty garbage bins. As a last resort we called the hotel to inquire if anything had been found and sure enough... in the "lost and found" was the check book. So I ask, why didn't someone contact us with the contact information they asked us to provide for cases such as this? The contact information was also printed on the checks. Where was the customer relations here? A quick phone call would have saved us from so much unnecessary stress and worry.
March 18, 2014
Rated 5.0 out of 5.0 by Lady Beth very modern and clean
One of the better HIE I have stayed at, A very handy location with easy access to freeway.
March 17, 2014
Rated 5.0 out of 5.0 by caversham 1 great servic
server in breakfast room your best employee
I would like to see a tv guide in room or on screen
March 15, 2014
Rated 5.0 out of 5.0 by Corona born Great Hotel and affordable price
The Hotel was very clean and comfortable. The only issue was Breakfast it seemed all the juices that came out of the machines were warm and the milk that was in the refridgurator was warm as well but the Staff was very accomidating they went out and purchased milk from a nearby store for my cereal. I absolutly give this hotel 2 thumbs up !!!
March 13, 2014
Rated 5.0 out of 5.0 by G_XI Good choice
Good suite with well function design which make my family convenient. So we stayed one more day for nice experiece.
March 9, 2014
Rated 5.0 out of 5.0 by Sailor Mike Great stop!!!
Very nice property. The staff allowed us to check back in 8 hours or so after checking out, made room for us in fact.
March 7, 2014
Rated 5.0 out of 5.0 by Roller hockey fan Nice hotel, good value
Clean, nice rooms. All the staff was polite, friendly and helpful.
March 5, 2014
Rated 5.0 out of 5.0 by NOSNOW NOSNOW..
I would recommend this hotel to my friends. Nice clean room, excellent service, breakfast area with attendant. In fact I enrolled in there rewards club..
February 13, 2014
Rated 3.0 out of 5.0 by THE SMITH OK
THE STAFF IS GREAT IT ONLY HAS 1 ELV. AND THE WORKER USE IT AT THE SAME TIME
January 22, 2014
Rated 4.0 out of 5.0 by fitlife Great Service
There is very Person that I find very Holiday Inn Express Friendly
her name is Berenice she works at the front deck. When I call and make an appointment and she answers she always recognize my voice and in a very friendly voice sais Hello Mr. Hernandez how r you. Wow and I mean big Wow Who does that. I stay at least 1week a month. I would like you to recognize this person this IS
Holiday Inn Express Berenice at the Corona Facility.
January 15, 2014
Rated 5.0 out of 5.0 by retiredsoccermom Easy access--convenient location
Easy in, easy out...great place to stay while visiting for the holidays.
January 14, 2014
Rated 5.0 out of 5.0 by RAY C Very Friendly
Right from our arrival, the hotel staff was just so attentive to our needs.
Only issue I had was that pets were not allowed, but that was solved by us.
January 12, 2014
Rated 5.0 out of 5.0 by Lola168 Very Nice Room
The hotel and room were very nice, clean and the staff offered very good service. Will stay again and recommend this hotel
January 12, 2014
Rated 5.0 out of 5.0 by mr, mrs, Great Beds, clean, great service!
What a great place! Best value for large suites, good breakfast and upgraded our room to a jacuzzi suite due to poool being serviced at the time of our stay...without our asking for such!
Friendly, efficeint service, warm and caring folks. Highly recommend this hotel. Clean, safe and great location to everything you could possibly need.
January 4, 2014
Rated 4.0 out of 5.0 by Shelbelle OK Stay
Amenities and staff are OK at this hotel. It was clean and quiet and an OK stay.
Don't try to book the room with the whirlpool bath online for a day, because if someone comes along who wants it for more than a day, staff will give it away to them. Then they will give you a nice 2 room suite and points to make up for your loss.
This would be alright if I had not booked it for a Christmas present to my spouse.
January 3, 2014
Rated 5.0 out of 5.0 by GMSMJJ Home Away from Home
Hotel staff was very helpful and supportive in providing a safe and comfortable environment for our family during week prior to Christmas. Friendliest group of staff members..thank you!
December 28, 2013
Rated 1.0 out of 5.0 by bigwavedave74 No heated pool, non working spa, fantasy web page accomidations
It was nice on arrival, good check in, and when it was time to relax and get comfort for my back, the jaccuzzi.WAS BROKE! For weeks, and the pool wasn't heated . The web site says the hotel has sauna, and a steam, room, and indoor pool, the desk clerk said she would tell someone about it. Then the 6AM breakfast was not ready until 7AM but the coffe was hot, I could have at least enjoyed that if there wasn't this loud booming sound coming from the ceiling. Turns out its the up stairs tredd mill. It was really load and vibrated the entire room. My family was going to stay 2 nights and we checked immediatley. They offered no discount and misrepresented themselves.
December 28, 2013
Rated 2.0 out of 5.0 by Stephen1847 No Follow Through
As a rewards member I was asked to spin a promotional wheel. The wheel landed on points. I was told that those points would be added to my total. They weren't. I emailed IHG and was told to email the hotel property directly. I did a few weeks ago and am yet to get even an acknowledgement response. A few hundred points aside, the bed at this location was, by far, the worst that I have ever slept on. There was some sort of plastic layer over the mattress (I don't even want to know why). It made the bed very hot and very noisy. Thankfully, business doesn't take me to Corona very often. Next time it does, I will be staying with a different hotel chain.
December 26, 2013
Rated 4.0 out of 5.0 by gkmb5 Good Stay
Everything was great, great location, great staff, great breakfast, close to many places. The only problem I encountered was that my room key did not work on the first night I was there and went up to the 3rd floor to the room and the key did not work I had to go back down stairs to get another key, this happened twice and the other is more of a suggestion to Holiday Inn would be to extend their breakfast hours 9:30am is too early make it at least 11am. Other than that totally recommend this place.
December 17, 2013
Rated 5.0 out of 5.0 by lardog Nice staff
probably the nicest staff of any hotel I've stayed in over the last few years. Well done....
December 9, 2013
Rated 5.0 out of 5.0 by daledo73 Excellent Service from front desk staff
I am a platinum member with IHG but had never stayed at the Corona Holiday Inn Express. I came in late and asked the front desk attendant for advice on the area. She was very professional and gave me excellent advice on where to go in order to complete my tasks in a short period of time. She took her time and even wrote down a few notes for me, all with a smile and a 'happy-to-help' attitude. Her directions and recommendations were spot-on and she saved me a lot of time. The room was excellent but the staff really made the difference. Whenever I am in Corona, I will be staying with your hotel. Kudos to your staff and especially the young lady who helped me on the evening of 11-25-13.
December 9, 2013
Rated 5.0 out of 5.0 by CMcDONALD Ready for the Holidays
They are ready for the Holidays! Is was great to come in and see the staff so excited the Holidays where coming! It felt like home had Christmas Decorations up Christmas Music playing in the back ground. Michelle are the best Monica! If you have any problems with your stay just give them a call and they will take care of it right away! I can't wait to come back and see them and their Beautiful Simles! Thanks for a another great stay!!
November 27, 2013
Rated 5.0 out of 5.0 by heath100 Great Hotel
I travel weekly and stay for the most part in Holiday Inn Hotels. This one is an exception. Staff was great, sweet girls, friendly and very helpful. Rooms are clean and spacious. I would highly recommend this location.
November 2, 2013
Rated 3.0 out of 5.0 by Greg20 Good location
Had a two night stay and for the most part, it was okay. However, one of the amenities was an outdoor pool and hot tub which were not available for use due to apparent repairs or maintenance. Also had an issue with the television service the last night and their solution was to move me to another room. I declined and was fortunate to discover a way to use the TV but not the normal way. Was working properly the following morning. It was an easy-to-access location, but for the inconveniences I felt it was a bit over-priced with no offer of compensation.
October 29, 2013
Rated 3.0 out of 5.0 by Leslie64 Tired and In Need of Revamp
I usually choose Holiday Inn Express because I can always expect top notch, especially for the price. This hotel is in need of a revamp...the furniture looks tired, the king size bed was lumpy and uncomfortable, and the shower is dark and unlit.
October 23, 2013
Rated 5.0 out of 5.0 by Galindo great value & comfortable
I've stayed here twice and both times the front desk clerk has been very plesant. I believe his name is Gio, he's very polite and professional. Our room was very comfortable and was able to get a great night sleep. Will definitely return soon!
October 23, 2013
Rated 5.0 out of 5.0 by Melissa1013 Great customer servics
I had a great experience. I originally was going to reserve a room at a different hotel because we got a discount through our wedding venue however they were rude and very unhelpful. I then found The Holiday Inn Express and was so happy that the person who helped me book my reservation was friendly and very helpful. When I checked in Fabian helped me and he was just as friendly. My card didn't work a couple times and each time Fabian reset my card without any problems. I enjoyed my stay as well as the rest of my wedding party.
October 16, 2013
Rated 5.0 out of 5.0 by Rustychemist Clean and comfortable
Great price, clean, and comfortable. The only problem I had was with the internet. They had someone call me immediately to take care of the issue. I would recommend that they keep ethernet cables at the front desk for when/if people have problems with the wireless.
October 14, 2013
Rated 5.0 out of 5.0 by Evelyn26 EXCELLENT SERVICE
The service excellent the person that was the night we arrive there named Giovanni is a very good person, we helped us every day if we nedded anything.
Lourdes the person who attended the breakfast, is a very kind person, if we neddes anythng she was very helful, i like her very much.
The hotel excellent in all the services, our room a very nice room, very clean, and we had everythng we need. I would like to go there the next time that I have to go to Corona, Ca.
October 14, 2013
Rated 5.0 out of 5.0 by TrejoFam26 The Holiday Inn
Amazing Property, great landscapes, Amazing staff and great room accommodations. And they actually say thank you for being a IHG Member.
October 5, 2013