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Rated 4.3 out of 5 by 101 reviewers.
Rated 5.0 out of 5.0 by Nice rooms Rooms were nice and clean, comfortable and staff were friendly and professional. August 7, 2014
Rated 5.0 out of 5.0 by Tax Free Shopping My nieces and I were in Columbia for the SC tax free weekend to do some shopping. The hotel was great and the beds were excellent. The price was even excellent. I would definitely stay there again. August 6, 2014
Rated 2.0 out of 5.0 by Room 303 The appearance of the hotel presents well but the interior is where is starts to loose the comfort level. The front desk staff were pleasurable and friendly and check in was good. Once in the room it had I noticed a slight musky smell but tolerable. When I went to take a shower I noticed that the bottom of the door was swollen and had been painted over to hide the damage. After taking a shower it was obvious that water comes from a leak and the bathroom floor gets really wet which would have caused the door damage. The caulking around the tub has been reapplied so I t may be there. The overall condition of the room is neat but needs to be refurbished. The carpet is old and looks dirty both in the room and in the halls. As far as the overall stay, I would say fair at best but don't plan on returning. August 6, 2014
Rated 5.0 out of 5.0 by Comfy beds and spacious suites Was there for a swim meet with my daughters and husband. Sprang for $10 extra suite because of the roominess. we were there for 3 days so needed to be able to spread out. Location is right across from big Mall and very close to a dozen+ restaurants. July 30, 2014
Rated 5.0 out of 5.0 by Best night sleep in a Holiday Inn Most comfortable bed ever. Plenty of resturant choices near by. July 23, 2014
Rated 5.0 out of 5.0 Love it! Staff extremely nice and helpful. Perfectly located for shopping and dining but the free membership to the local Gold's Gym is what will keep bringing me back. Best facility I've ever worked out in and it came with the room! July 21, 2014
Rated 5.0 out of 5.0 by Everything you expect from a HI Express Delivered 100% on all the reasons that i like to stay at HIE properties. Clean, comfortable, fully resourced room; knowledgeable and pleasant staff; and a consistent breakfast bar that was kept well stocked and in very good order by the morning crew. Also, the front desk staff went out of their way to track down a network cable for me. July 20, 2014
Rated 5.0 out of 5.0 by Great place to stop. Excellent service, clean and comfortable. Across from an indoor mall great for walking after a day of driving. Good restaurants close by. July 18, 2014
Rated 3.0 out of 5.0 by Nice room but carpet damp Room was comfortable but there was a musty odor because the carpet was damp. The air conditioner helped to remove the odor but it made the room too cool. July 14, 2014
Rated 5.0 out of 5.0 by Nice Stay Nice stay ,clean hotel and friendly staff. Enjoyed my stay, will come again. July 13, 2014
Rated 5.0 out of 5.0 by Friendly and courteous staff/ great bed The hotel staff was so courteous and helpful during our stay. They recommended local restaurants and we enjoyed our stay in Columbia. Would stay with this hotel again in the future. July 9, 2014
Rated 5.0 out of 5.0 by Consistent Stayed here many times, consistently good. Service excellent. July 7, 2014
Rated 1.0 out of 5.0 by Room quality Our room was located next to a laundry room and the smell of our room was nasty. We had 5 people in our room and there were no other rooms available. We had to go to local mall and buy room spray that didn't even help the smell. I booked the room months in advance and chose this hotel due to the AAA discount and recommendations. I would not recommend this hotel. NASTY! June 28, 2014
Rated 2.0 out of 5.0 by Noisy and no sleep We had the misfortune of staying here on a busy weekend. They were full and unable to handle the load. We were placed in a room next to the elevator and were kept awake all night by the noise of the elevator going up and down, sounded like a drill. To add to the noise, groups of teenagers were in the hall way talking loudly. When we went down to breakfast, there were so many people there, we couldn't get food and went out. Also, due to the capacity crowd, our room never got cleaned. About 4:30, housekeeping was close to our room, and it was so late in the day I told her to just give us clean towels and forget the rest. Hopefully under normal conditions, this hotel does a better job. June 24, 2014
Rated 4.0 out of 5.0 by Excellent service, comfortable Rooms We stopped overnight and were welcomed as soon as we entered the door. The rooms were clean, beds very comfortable. There is some updating that needs to be done. Some wallpaper coming away from the wall, the top to the AC came off, but nothing that deterred our stay. The breakfast bar was good. Many choices. I didn't like having to get assistance to make pancakes. The whole idea is do it yourself and eat so we can get back on the road. They do need a pool! It was good enough that we stayed in the same hotel on the way back. June 17, 2014
Rated 5.0 out of 5.0 by Great Value!!! This is a great hotel for the price! The staff is very friendly and helpful. The rooms are clean and the beds are very comfortable. Even the shower is excellent. I strongly recommend this hotel. June 16, 2014
Rated 5.0 out of 5.0 by Quality and Cost Effective Our stay at this establishment was great! I would stay at this hotel in future, if I was in the area. June 8, 2014
Rated 5.0 out of 5.0 by Perfect Great place to stay!! Very convenient to all the local attractions. Very clean and the staff was extremely knowledgeable and helpful. We have had bad experiences at other hotels, but this one was top notch! Couldn't have asked for a better stay!! June 4, 2014
Rated 5.0 out of 5.0 by Great Location, comfortable and excellent service We always stay at this Holiday Inn Express when traveling to the beach in S.C. Highly recommend to every one June 3, 2014
Rated 1.0 out of 5.0 by Don't Stay Here They charged my card before arrival. After I arrived the night auditor was slovenly, took time to greet me, did not acknowledge my Rewards Status and did not direct me to my room nor gave any information about the hotel. June 2, 2014
Rated 5.0 out of 5.0 by Best Place Ever The staff is excellent with super clean rooms. The front desk staff with Melanie and Travis make your stay extra special! June 2, 2014
Rated 1.0 out of 5.0 by Room not cleaned and poor breafast selection Room was not cleaned after the first night, I was overcharged $40 for the second night and still have not received credit on my Amex. Breafast selection was poor and out of date. Its time for Holiday Inn to revamp their food selection. June 1, 2014
Rated 3.0 out of 5.0 by Not your typical Holiday Inn Express! What may have set the tone for this visit was walking through the designated smoking area which is right outside the front door. You cannot enter or exit the building without walking through smoke or getting that smell in your nose. My son found what we initially thought to be hardened stool in the toilet, but it turned out that the toilet was scratched and worn, but it was not appealing to the eye. Finally, the noise from the elevator will definitely interrupt your rest if you are in a room adjacent to this area. (My room was #107, and boy was it loud and annoying). May 14, 2014
Rated 4.0 out of 5.0 by Friendly and accomodating staff The staff was so very friendly. They did everything in their power to ensure our stay was comfortable and to our satisfaction. They went over and above the "southern hospitality" normally shown in the south. This was my first time staying in a Holiday Inn Express and I must say I was pleasantly surprised, will definetly stay at another Holiday Inn Express in the future. May 13, 2014
Rated 4.0 out of 5.0 by Quality Service I really enjoyed my stay at the Holiday Inn Express. The Staff was very friendly. The rooms were large and comfortable. The room was also very clean. On my first night I had dropped the keys to my car in the parking lot and recieved a call about 5 minutes after I returned to my room letting me know that the maintenance man had found my keys in the parking lot and wanted to get them to me. This was my first visit to South Carolina and it was an overall great experience. The Holiday Inn Express is also conveninently located to shopping and many resturaunts. April 27, 2014
Rated 5.0 out of 5.0 by Excellent accomodations. Very nice area with plenty of shopping and restaurants. Zoo was great. Would stay there again. April 25, 2014
Rated 4.0 out of 5.0 by Good Location for shopping Nice location for shopping. Staff was very accommodating and recognized Gold Status. A few concerns: Inadequate internet, fan in bathroom, AC seemed to not cool according to thermostat. I reported these concerns on checkout and was told: Internet - was out and Time Warner was working on it. Fan in the bathroom: Is set on a timer. No information in the room about bathroom fan being on a timer. We couldn't even find where to turn it on. This is a bit difficult for females using hair dryers and other hair appliances. We turned the A/C down to 68 and it never got anywhere near this. On the Up Side - The room was decorated nicely, was clean, bedding was very comfortable. Breakfast area was very nice. April 22, 2014
Rated 4.0 out of 5.0 by Convenient Only drawback is that the fan on air conditioning and heating unit is on constantly to circulate air. Need to convert their system so it is controlled by thermostat. Room prices are highly inflated during Masters week but that is the norm in the area for hotels and golf in that area during that week. Have stayed there several times over the years and will probably return again. April 16, 2014
Rated 5.0 out of 5.0 by Wonderful Staff/Accomodations! A huge Thank You to the staff at the Holiday Inn (211 Lanneau Ct., Columbia, SC) for making our stay such a wonderful experience. We (total of 6) felt right 'at home' for the 4 nights we were at your hotel. The breakfasts were truly wonderful and we all appreciated the cookies at night, and fruit in the breakfast room to eat whenever - a great snack. We were greeted every morning #by the smiling staff# with a friendly greeting, and the same treatment in the evenings. After we checked out and were returning to NE, I realized that we had left an important momento in one of the rooms. After a phone call, the item was located and mailed to our home. It arrived promplty! The staff went 'above and beyond' their job to do this for us! If our travels ever come close to Columbia, SC; we will definetly stay at Lanneau Ct. again. Thanks to all for making us feel that we were 'home'! April 15, 2014
Rated 5.0 out of 5.0 by Very comfortable, great breakfast Hard to beat the location, comfort, and the breakfast April 14, 2014
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