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Rated 4.4 out of 5 by 107 reviewers.
Rated 4.0 out of 5.0 by Quality Service I really enjoyed my stay at the Holiday Inn Express. The Staff was very friendly. The rooms were large and comfortable. The room was also very clean. On my first night I had dropped the keys to my car in the parking lot and recieved a call about 5 minutes after I returned to my room letting me know that the maintenance man had found my keys in the parking lot and wanted to get them to me. This was my first visit to South Carolina and it was an overall great experience. The Holiday Inn Express is also conveninently located to shopping and many resturaunts. April 27, 2014
Rated 5.0 out of 5.0 by Excellent accomodations. Very nice area with plenty of shopping and restaurants. Zoo was great. Would stay there again. April 25, 2014
Rated 4.0 out of 5.0 by Good Location for shopping Nice location for shopping. Staff was very accommodating and recognized Gold Status. A few concerns: Inadequate internet, fan in bathroom, AC seemed to not cool according to thermostat. I reported these concerns on checkout and was told: Internet - was out and Time Warner was working on it. Fan in the bathroom: Is set on a timer. No information in the room about bathroom fan being on a timer. We couldn't even find where to turn it on. This is a bit difficult for females using hair dryers and other hair appliances. We turned the A/C down to 68 and it never got anywhere near this. On the Up Side - The room was decorated nicely, was clean, bedding was very comfortable. Breakfast area was very nice. April 22, 2014
Rated 4.0 out of 5.0 by Convenient Only drawback is that the fan on air conditioning and heating unit is on constantly to circulate air. Need to convert their system so it is controlled by thermostat. Room prices are highly inflated during Masters week but that is the norm in the area for hotels and golf in that area during that week. Have stayed there several times over the years and will probably return again. April 16, 2014
Rated 5.0 out of 5.0 by Wonderful Staff/Accomodations! A huge Thank You to the staff at the Holiday Inn (211 Lanneau Ct., Columbia, SC) for making our stay such a wonderful experience. We (total of 6) felt right 'at home' for the 4 nights we were at your hotel. The breakfasts were truly wonderful and we all appreciated the cookies at night, and fruit in the breakfast room to eat whenever - a great snack. We were greeted every morning #by the smiling staff# with a friendly greeting, and the same treatment in the evenings. After we checked out and were returning to NE, I realized that we had left an important momento in one of the rooms. After a phone call, the item was located and mailed to our home. It arrived promplty! The staff went 'above and beyond' their job to do this for us! If our travels ever come close to Columbia, SC; we will definetly stay at Lanneau Ct. again. Thanks to all for making us feel that we were 'home'! April 15, 2014
Rated 5.0 out of 5.0 by Very comfortable, great breakfast Hard to beat the location, comfort, and the breakfast April 14, 2014
Rated 5.0 out of 5.0 by A Model Holiday Inn Express A great place to stop for overnight. It's what you would expect from a Holiday Inn Express -- clean, well appointed, friendly staff, and, of course, that breakfast in the morning. All at a reasonable price. April 13, 2014
Rated 5.0 out of 5.0 by Best overall hotel I have ever stayed at The staff and facility was wonderful!!!!! The Manager's special dinner was fabulous! April 13, 2014
Rated 5.0 out of 5.0 by Just need a pool Build a pool and they will come! Good location. Comfortable beds. Great staff. April 8, 2014
Rated 2.0 out of 5.0 by Dissappointed Stayed at a HIX for 5 days prior, stopped here before a long drive thinking the breakfast would be good. Checked in, no hot water or coffee... Breakfast, was gross...the eggs were so runny and wet they could not be picked up with a fork, the juices were very watered down, the food selection was not good- the pancake machine didn't work. Very disappointed and hungry, I left and went to McDonald's to get breakfast. For what I paid for the room -which was over priced for an older hotel, and my expectation according to my previous stay at another HIX this was definitely not up to par- next time passing thru, will probably choose another hotel. April 1, 2014
Rated 5.0 out of 5.0 by Close to Everything a travler needs For folks traveling this Hotel is in an excellent location: Food, Shopping Mall are all within a 2 mile radius. There is a movie theatre within walking distance. The staff is friendly and the rooms are clean. Noise is very low. Breakfast is hot and tasty. March 15, 2014
Rated 3.0 out of 5.0 by Friendly Staff, but that's about all... I've stayed at HIE's across the country, and unfortunately this wasn't one of the better ones. The room was very dated, and not clean at all. The bathroom walls had holes in them, and the furniture (bedding, sofa, tables, etc.) needed replaced or updated. On a positive note, we did get a good nights sleep, which is the ultimate goal of staying in a hotel, but I'd prefer that the room is clean, as well as comfortable... February 26, 2014
Rated 3.0 out of 5.0 by Bed and Pillows were very comfortable! Overall my stay was relaxing but the refrig was loud. February 26, 2014
Rated 5.0 out of 5.0 by Excellent Manager and Staff I have been a weekly guest at this property beginning the first week of January. I am always greeted kindly by Macaulay at the front desk. The manager, Melanie, is always friendly and asks that I let her know if she or staff can do anything for me during my stay. The Tuesdy evening Managers Social is a great way to end a busiy day at the office w a snack and drink. This is a very nice touch and a big reason I stay at the property each week. Internet speed could use some work, breakfast is basic but always fresh. I will stay at this property whenever I am in Columbia. Very convenient to dining and shopping. Macaulay is the shinning star at this property for her professional approach and friendly nature. Evening staff should adopt her demenour. Melanie is a great Manager. February 25, 2014
Rated 5.0 out of 5.0 by Nice Hotel This hotel is clean, staff is pleasant and very willing to assist. The hotel is located close to alot of shopping and restaurants giving travelers great choices. Enjoy your stay! February 3, 2014
Rated 5.0 out of 5.0 by Great Stay, Good Location This is an excellent Holiday Inn Express in northwest Columbia, SC. It is very close to the Columbiana Centre Mall. January 30, 2014
Rated 5.0 out of 5.0 by Never a concern Have stayed at this property many times and it is always top notch. January 15, 2014
Rated 5.0 out of 5.0 by terrific help at the front desk Checking in and out was a pleasure. So helpful with restaurants and checking out in the morning was pleasant and the gal had such a great smile. Very nice stay. January 1, 2014
Rated 5.0 out of 5.0 by Initial courtesy via of Cell phone With winter weather driving threatening and darkness approaching in unfamiliar territory with two Holiday Inn Express facilities in the area, I called via cell the first one showing on my GPS to get clarity on location[ We were approaching near three major interstate highways intersections.] The calm,courteous, confident voice of the female on duty was reassuring/calming as I received perfect clarity about location and directions for shortest distance to arrive there. That was the beginning and that type of courteous, helpful staff continued throughout our stay. The manager special on Tuesday night (the night of our arrival late and not planning to go out again in the current weather conditions) was another perfect fit for us and chicken wings, Greek salad, and drink of our choice available as soon as we were registered and in our room. Personnel, to a person, were equally courteous and willing to extend help in any way; personalities of staff and cleanliness and quality of food served, and the comfortableness of the of facility keeps us coming back to Holiday Inn Express as we travel for business or pleasure. Sincere thanks. December 9, 2013
Rated 5.0 out of 5.0 by Great Service! My experience at the Holiday Inn EXPRESS,was amazing from the front desk to the breakfast. I would highly recommend this hotel to anybody. Very nice staff and clean rooms, The breakfast was also included in the rate and it was delicious with a lot of choices; and the lady in the breakfast room was very kind with my kids, also the front desk staff was very helpful and patient. December 2, 2013
Rated 5.0 out of 5.0 by Really nice quiet stay I cannot say enough about this property. I truly do appreciate the experience of comfort and quality. I am a Loyal Holiday Inn member and I will always stay at HI December 2, 2013
Rated 3.0 out of 5.0 by Ok for a night We have stayed in this hotel when it first opened. Now you can see that's it needs improvements. The front desk staff was very nice. The internet was down for a whole day which did not help us. The rate was too high because of a football game. It's wrong to hike the rates up because of an event in town. Not everyone is in town for that event. We have stayed in much better Holiday Express Hotels and Suites. It wasn't the greatest but we would stay again. November 22, 2013
Rated 4.0 out of 5.0 by Clean and comfortable Stayed here for son's basic training graduation. It was about 15-20 minutes away from base but it was worth staying at. Close to restaurants and I couldn't hear anything from neighboring rooms. November 17, 2013
Rated 4.0 out of 5.0 by Enjoyable night I came to relax and that is exactly what I got. I will be back. November 16, 2013
Rated 5.0 out of 5.0 by Great stay and excellent staff We stayed for three nights and found the hotel extremely clean, very comfortable and the staff is wonderful. We were immediately recognized as priority club members and thanked for staying at their hotel. We had a very nice conversation with the staff upon check in. Travis was extremely helpful, providing us with restaurant selections that met our tastes and always looking to make our stay better. Christehena, at the front desk, was very friendly and accommodating. The breakfast area was always spotless and the attendant there (Gail) is outstanding. She is courteous, always cleaning and making certain that the food options are fresh and full. The convenience of the hotel is great ...people are friendly and we really did enjoy our stay! We will definitely stay here on our next visit. November 15, 2013
Rated 4.0 out of 5.0 by Hockey team stayed here Hotel location and staff were great. Breakfast was top notch. Room was nice, neat,, good nights sleep. Thanks November 14, 2013
Rated 5.0 out of 5.0 by Great Holiday Inn Express This is a great Holiday Inn Express. Breakfast was very good and the room was comfortable and quiet. Their business center is a separate room with 2 computers. November 13, 2013
Rated 5.0 out of 5.0 by Great staff I was on a business trip and forgot my razor. They not only supplied me with a razor at the front desk, but also some shaving cream. I was also very well treated at the Guests Reception the afternoon before my stay. Was able to have a few beverages and some good food. Thanks to the entire staff. November 10, 2013
Rated 5.0 out of 5.0 by Wonderful Staff I stayed in this hotel for over a week. The staff was very friendly and would go out of there way to help. They also had a managers reception on Tuesdays which was very nice. The only down side was no guest laundry room. November 4, 2013
Rated 3.0 out of 5.0 by Nothing to write home about! Just a plain old hotel/motel. Not the greatest; not the worst. Good breakfast! November 1, 2013
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