Rated 4.4 out of 5 by 60
Rated 5.0 out of 5.0 by Shirly2001 Great d=service and breakfast.
We were very surprised and pleased by all the service provided by the staff. Also, we were surprised by all the breakfast options.
December 17, 2013
Rated 4.0 out of 5.0 by MsChris Great value and customer service
I stayed at this specific location on two separate occasions and would easily stay here again. I am a platinum member with both IHG hotels group and the Marriott chain. Both hotels were within walking distance of each other but I ultimately decided to go with Holiday Inn because I have never had a bad experience with them. Most importantly, they don't nickel and dime me for the little things, like parking and internet. Marriott was going to charge $12/day per car. In addition, Marriott offers free wifi in the lobby, but typically charge $9.99/day for internet access in the rooms; not something you would expect from what would be considered a higher end hotel chain.
My only complaint for this specific location is the pool is outdoor only and the gym facilities are small.
Bottom line, Holiday Inn Express is clean, comfortable, and the customer service is always wonderful with friendly and efficient staff. They also do a great job of acknowledging my platinum status with free goodie bags and early/late check in/out.
Definitely recommend to a friend or colleague!
December 16, 2013
Rated 5.0 out of 5.0 by Jaades23 Best Express in Columbia
Great location, walkable to Vista and Convention Center if the weather is decent.
Love teh breakfast, it's a lot better than some of these reviews indicate. Plus there's cinnamon rolls and a pancake machine, can't go wrong there.
Great staff too, the housekeepers always smile at you and front desk is quick with requests. Always appreciated,
December 16, 2013