Rated 1.0 out of 5.0 by Kath51 Road Warrior
We stayed at several Holiday Inn Express hotels on our recent road trip. This hotel was the worst one by far. The location was awful. The room and bathroom were awful. We tried 3 different rooms in hopes we might find one that was decent. There was not one thing about this hotel that was nice except the woman at the front desk. She was very courteous and helpful. We were very happy to leave early the next morning.
April 16, 2013
Rated 5.0 out of 5.0 by Mick408 Business Trip Stay
My room accommodation and friendliness of the staff at this property was excellent. As a PC Platinum member, this is one of the nicest HI Express properties that I have experienced.
April 15, 2013
Rated 1.0 out of 5.0 by Upsettraveler Poor Everything
At check in we were met by a young man that was pleasureable and easy to deal with. After that it went downhill, the room was dated, headboard was worn out, no shower curtain liner, bathroom sink faucet was misaligned, swimming pool was filthy, we stayed above/next to the banquet room...all we heard were doors slamming all night long...big party at 3am somewhere. I should have demanded another room but just to tired to do so. breakfast was lack luster with no pancake/waffle maker as it was out of order. They were also out of orange juice. At checkout I advised the desk manager of the situation and she had nothing to offer, not even I am sorry or I will look into it. Very disappointed with everything at this hotel.
April 10, 2013
Rated 4.0 out of 5.0 by oompa Breakfast
We enjoyed our stay in our room. However, the breakfast on Tuesday morning April 1st was not up to par compared with our other stays at holiday Inn Expresses. There was no juice, the eggs were stone cold, the pancake machine was not working, and there was not any fresh fruit available. I don't know the reasons why. I can understand one or two things, but not this many.
April 8, 2013
Rated 2.0 out of 5.0 by BarbaraFaye lamp blew and shot sparks / horrible breakfast/rude staff
I don't normally write reviews, bad or good...but you asked me. I will say it was one of the worst experiences I have had in a hotel. I was traveling with my daughter and 2 grandchildren to see my son who is stationed in columbia in the army. Easter weekend and we were loving the area. The staff Saturday afternoon were pleasant and helpful. However when my granddaughter turned the bedside lamp on, it sparked and popped until I literally had to unplug the thing. It scared my granddaughter, but my grandson who is a baby had just fallen asleep do I didn't want to make a big deal and wake him. We went out in the morning and got a very light breakfast because there was no orange juice and several of the appliances were out of order. I dropped the keys off at the front desk and the girl asked if everything was ok? I told her about the lamp and she said "oh" and just stared at me blankly. I think she should have atleast said sorry.
Oh well I will think twice about Holiday Inn Express
April 6, 2013
Rated 5.0 out of 5.0 by smack1 Pleasant experience
We chose this hotel based on location to Ft Jackson... no complaints at all.
March 28, 2013
Rated 5.0 out of 5.0 by monroe64 great service
a great place to stay i will be back when in town next thanks
March 28, 2013
Rated 3.0 out of 5.0 by cardzz Third time stay
This was our third time staying at this location, we normally stay on way back from Florida. First thing, no recognition for platinum, the hot tub has been filled in and after 10 hours on the road that was a HUGE selling point. Breakfast was non-anything. Stopped at 9am. Went to Dennys.
Go a few more exits north and hit the newer one. We stopped and were blown away.
March 14, 2013