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Rated 4.1 out of 5 by 117 reviewers.
Rated 5.0 out of 5.0 by Great stay I was on a business trip for a week and my experience was great! The room was quiet for the most part even with my room on the street side. The breakfast menu is the standard Holiday Inn type breakfast. It was warm and the service staff right on top of replenishing the items. Speaking of the staff, all of them were very friendly. The only downside to the stay was the appearance of the outside near the main entrance. Way too many cigarette butts lying around. It looks as though the outside cleaning staff did not make any attempt to clean the area. Otherwise the hotel was clean. Several restaurants nearby. A little tough to make a left turn from the parking lot on to Garners Ferry Road. Be careful on that point. If you need to get on the internet during the day, the internet seemed to be a little slow. The room has a CAT5 connection and WI-FI. Bring your own cable. October 28, 2014
Rated 5.0 out of 5.0 by Very pleasant stay. Stop over on the way to Florida. Greeted with a smile and great clean room. Beds were comfortable. Breakfast had a good variety. Eggs to yogurt. October 27, 2014
Rated 5.0 out of 5.0 by Clean Facility and convenient to FT Jackson I recommend this Hotel. clean rooms and facility with great desk and breakfast staff October 27, 2014
Rated 5.0 out of 5.0 by Great hotel good value, Friendly staff. great location. accomodating October 24, 2014
Rated 5.0 out of 5.0 by Great service Hotel was great and a very friendly staff. The only issues was the front desk only had 1 person and the wait to check in and out was a little long. October 22, 2014
Rated 4.0 out of 5.0 by clean and updated and comfortable beds We enjoyed our stay at this Holiday Inn Express//The staff was very helpful especially Tamera..She did an excellent job..She was able to put us all on the same floor as there were several of us and we needed 5 rooms..(we were there for a funeral We were dissapointed that there was only one dolly for luggage..we were hoping for a better selection for breakfast like maybe hot waffles and did not care for the eggs with salsa ..but the breakfast was ok and the staff at breakfast especially Lena were very nice and helpful..overall it was a nice clean hotel and I would recommend it.. October 21, 2014
Rated 3.0 out of 5.0 by Comfortable room I stayed here on my wedding night after having my wedding reception here there were a few mixups with setting up the reception room and there was no sign letting guest know where to go, even though I was told there would be 1. The sleeping room was comfortable and clean. October 21, 2014
Rated 5.0 out of 5.0 by Good stay Well-maintained grounds and exterior appearance tidy and pleasing. Surrounding parking lot also clean. Greeted most friendly and checked-in quickly with recognition of IHG Gold Member status. Pleasant stay with neice in rooms with 2 beds. Conditions, lighting, furniture, bathrooms all good. I liked the separate seating area, though TV and selection not great. Probably spoiled on high-def TV and crystal clear picture. Very quiet; no disturbances. Free breakfast selection OK with yogurt and biscuit; sausage and egg OK too. October 21, 2014
Rated 4.0 out of 5.0 by Quick stop Just made a quick stop here. Just long enough to get some sleep and continue with my road trip. Was a simple check in. The front clerk didn't say much of anything. Just sign here and initial there. October 17, 2014
Rated 5.0 out of 5.0 by Expensive looking, but very affordable Overall, the hotel is a very nice and clean hotel. Great location for the area. Didn't like the scramble eggs. I like real eggs. Oher than that, breakfast is good. October 9, 2014
Rated 3.0 out of 5.0 by Ho hum Adequate, but not a first choice for parents visiting U of S. Carolina. Close to the University, but not up to date or attractive. Just OK. October 9, 2014
Rated 5.0 out of 5.0 by This is one of the best HIE I stay in HIE all over the US, and these people care about their guests I have stayed here twice. October 8, 2014
Rated 5.0 out of 5.0 by Enjoyed my stay I loved the room with the step down area. Breakfast was good. October 7, 2014
Rated 4.0 out of 5.0 by Comfortable stay I stayed for one night only. It was comfortable and refreshing sleep, complimentary breakfast, overall good experience that I would expect from Holiday Inn. September 28, 2014
Rated 2.0 out of 5.0 by would NOT recommend this location stayed 2 nights and wish that we had stayed at another location. day front desk person (female) did not have a name tag, and made my questions appear to be a burden to her. hotel has a monopoly due to army base and did not go out of their way to make myself and others in group comfortable. of the 8 IHG hotels this trip, this was the WORST. we were actually glad when we left. were not recognized as IHG member. asked about reservations at another IHG on return trip and told they could not help -- this despite the great help from the evening front desk person. September 16, 2014
Rated 4.0 out of 5.0 by PKJ Hotel is located in right off the interstate. Love the decor and the staff is friendly. Hallways were so HOTT! Would reserve a room again and request the first floor because there was no AC issue in that hallway. September 3, 2014
Rated 5.0 out of 5.0 by Excellent Same as above, We arrived late at night and everyone was very courteous and helpfull. September 2, 2014
Rated 5.0 out of 5.0 by Great place to stay Would recommend this place to anybody wanting a great place to stay. Staff was pleasant. Rooms were clean and bed was very comfortable. Will stay again when in the area Thanks for a great experience August 29, 2014
Rated 5.0 out of 5.0 by Great Overall - Carefully select your breakfast This stay was overall great but there might be an additive in the open food (scrambled eggs, biscuits, etc.) that makes you get it out your system sooner. Probably to prevent sickness and fault on them if something did happen to go wrong. Still, you have plenty of choices with oatmeal, yogurt for breakfast that isn't open. This was the experience for me and my business partners when we compared eating the open food to not eating it. EVERYTHING ELSE PERFECT OR NEAR PERFECT I STILL RECOMMEND 9/10! August 28, 2014
Rated 5.0 out of 5.0 by Great service Room was comfortable but the lay out was outdated. August 24, 2014
Rated 5.0 out of 5.0 by Great Service very clean rooms, courteous guest services. Bathroom was clean, cleaners were respectable August 19, 2014
Rated 5.0 out of 5.0 by Great staff and Hotel This hotel was very clean, very friendly, and the staff was VERY kind. I also was very appreciative of the gluten free options at breakfast- That is very hard to come by. 5/5 for sure! August 18, 2014
Rated 4.0 out of 5.0 by Relaxing Very good place to stay. The rate was not bad and the customer service was very good. I enjoyed the morning breakfast and the coffee was fresh, even at 4 am in the morning. I would recommend this place to anyone that is in the area and needs a good place to stay. It was very relaxing. August 17, 2014
Rated 5.0 out of 5.0 by Great mattress! One of the best mattresses I have ever slept on. Wish I could have taken it home with me! We arrived without a reservation August 17, 2014
Rated 5.0 out of 5.0 by Friendly Atmosphere Great Military Rate and compassion for Soldiers and DA Civilians. Thanks to the African American man at the check-in counter. v/r Camaro August 16, 2014
Rated 5.0 out of 5.0 by Clean and Comfortable - Very Nice Staff I love to walk into a clean, up to date hotel with friendly staff. Noise level was as one would expect. Bathroom was spotless and that is a big deal for me! During my stay, only two things weren't quite right; the eggs at breakfast tasted like water (but everything else was decent). The other issue was that I needed to request a toothbrush from the front desk (awesome that they offer complimentary items in the event you forget), but I was asked to come down to get what I needed (or wait 20 minutes) since there was only one person available. After a 15 hour road trip from Texas, I didn't want to have to move an inch. OVERALL, wonderful experience, CLEAN room, bathroom, comfortable bed and pillows! When I return to bring my son home, I will definitely stay here again. (But I'll skip the eggs.) August 7, 2014
Rated 5.0 out of 5.0 by Great place to stay while traveling Our stay at the Holiday Inn Express Fort Jackson S.C. was relaxing.... Everything about the hotel was first class.... Will visit them again in the future. August 4, 2014
Rated 3.0 out of 5.0 by Really nice hotel! This hotel was very nice, it seemed like it was brand new. We were there for our daughters graduation from Fort Jackson. It was close to the airport and close to Fort Jackson. Tons of food choices, gas and stores on the same road. Room was quality and staff was very nice. The only thing I have to say is we are from California and not used to the humidity. The air worked great and the room had a ceiling fan but when taking a shower it made the room more humid, the window did not open and there was no way except to open the door to let it cool off in the room. July 31, 2014
Rated 1.0 out of 5.0 by Poor customer service from desk staff We checked in to this hotel on our way back from Orlando, FL. Upon check in they stated they were over booked after we paid for the rooms, then she "fixed" it. 2 rooms, one with IHG points and 1 with CC. They took our points and charged our CC for both rooms. Then spent more time blaming the "other" girl for the mistake. We still do not have our money back. The hotel and room was okay, just can't get past the billing issues and nobody wanting to take ownership and fixing it. July 30, 2014
Rated 1.0 out of 5.0 by poor staff and appliances TV and coffee pot did not work. Called staff who could care less.Carpeting torn. July 19, 2014
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