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Rated 4.8 out of 5 by 129 reviewers.
Rated 4.0 out of 5.0 by Good Business Stay Lives up to expectations of an Express. Clean, convenient, good restaurants close by. Internet reliable. January 17, 2015
Rated 3.0 out of 5.0 by Not very impressed Not very impressed with this HIE. Most of my experiences with HIEs have been much better. Room PTAC unit was dated and the room was either hot or cold - not comfortable. Door keycard had issues and it was not addressed - told it was just difficult sometimes. January 16, 2015
Rated 5.0 out of 5.0 by Very friendly staff My family and I stayed at this hotel while visiting my mother and siblings that live in Columbia. I don't usually write reviews, but I wanted to comment on the exceptional friendliness of this hotel. We traveled from Florida and were a little tired so the desk guy (wish I could remember his name) gave us each a bottle of water (it's the little gestures that mean the most sometimes) the breakfast was great and everyone that worked there just seemed happy to be there. I'm used to the comfy bed and free WIFI, and the cleanliness of most Holiday Inn Hotels, but this one stood out because of the people that work there. The only complaint I have is that the work-out room only had 2 treadmills and a bike, they could stand to have more equipment or some weights. January 6, 2015
Rated 5.0 out of 5.0 by Great Place to Stay and Great Value I have stayed in many IHG hotels around the columbia area and this is my favorite hotel to stay in. Great staff, always helpful, and immediately off the interstate which is awesome for travelers. Price is superb too! January 5, 2015
Rated 5.0 out of 5.0 by Exceptional Staff We checked into this hotel on the evening of 23 December for a three-night stay. As a platinum elite member, I have stayed at many Holiday Inns over the years. In addition to the Holiday Inn chain, I have stayed in hotels all over the world. When Bernard checked me in, it was the warmest, most sincere, and welcoming check-in I have ever experienced. I felt like he was welcoming me into his home for the night instead of checking me into a hotel. Dealing with him was an absolute pleasure. During our stay we found all of the front desk personnel extremely friendly and welcoming but Bernard really stood out. We were also exceptionally pleased with the service, helpfulness, thoughtfulness, and attitude of Chris who handles the food service in the dining room. I am not sure I could be so pleasant and helpful if I was working over the holidays. He was a great start to each of our three mornings. It was a great stay and I would highly recommend this hotel. December 30, 2014
Rated 5.0 out of 5.0 by comfortable bed and hot breakfast Friendly staff, great location for shopping, plenty of dining options. December 27, 2014
Rated 5.0 out of 5.0 by Great People Make a Great Stay! My Mother passed away on December 8th 2014 in Columbia, SC. We knew Friends December 20, 2014
Rated 5.0 out of 5.0 by Great location, friendly staff, definitely will be back! From arrival to departure, great experience. Bernard and Tony made the difference with helpful hints on best places to dine and arranging a late checkout. Very clean hotel including lobby, lounge, gym, and suite. Wide variety of breakfast items, convenient frig and microwave in suite. Very comfortable bed and pillows! Thanks guys for making my stay a pleasant one. December 17, 2014
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