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Rated 4.8 out of 5 by 245 reviewers.
Rated 5.0 out of 5.0 by Pleasantly Surprised The front desk people were so nice and helpful. Very pleasant and efficient and helpful when we wanted to know where to eat. Enjoyed the hotel very much and would definitely stay here again if I travel through this way. The room was quiet which was so nice. October 1, 2015
Rated 5.0 out of 5.0 by Nice Room Called reservations on the way to hotel. Booked and ready when we arrived. Quiet room even being across from the elevator!! Will stay at this property again. September 30, 2015
Rated 5.0 out of 5.0 by Outstanding Staff The entire staff went out of their way to make sure I had everything I needed to ensure a comfortable stay. I felt the service and hospitality I received rivaled a more expensive five star resort. September 29, 2015
Rated 5.0 out of 5.0 by comfortable bed and great breakfast the bedding and pillows were outstanding , the sofa was also comfortable. The breakfast and the host was outstanding. September 26, 2015
Rated 5.0 out of 5.0 by Best place to stay in Columbia! I visit Columbia, SC frequently to see my daughter and have stayed at nearly every hotel in town. I have never been greeted in such a hospitable, welcoming way! My check in was quick and I was given a cold bottle of water at my arrival. I was offered help with my bags and a warm greeting each and every time I passed through the lobby. My room was clean, quiet, roomy, and very comfortable. The cost of the room was on the higher end, but if I can afford it, I will stay here as often as possible. September 25, 2015
Rated 5.0 out of 5.0 by Difference in Breakfast Servers The Breakfast server on Saturday, September 19 was excellent. He was personable and demonstrated a definite concern that each guest was receiving the best possible breakfast. He kept the area clean and orderly. By contrast, the breakfast server on Sunday, September 20 lounged on the sofa and watched television most of the time we were in the breakfast area. She did not greet us or demonstrate concern that we had what we needed. She did not keep the area clean - specifically, there was spilled cereal from the dispenser when we walked in and the same mess was still there when we left. Maybe she was having a bad day or not feeling well. September 23, 2015
Rated 5.0 out of 5.0 by Great place to stay. Priced just right. We stayed at HIE in Columbia in September and found the Suites excellent. The room was very clean, furniture looked great, beds soft, bathroom clean and bright. The linen felt clean, soft and were warm. The hotel is located in a nice area, with different choices of restaurants; some located within walking distance. The staff was great. Very friendly, attentive, and helpful. Check-in was fast, simple and the lady was very nice. Their was little noise: the usual muffled sounds of people coming in and going out, but not enough to ruin the stay. We didn't stay but overnight, so I can't say how the pool and surrounding area was, nor can I speak of the fitness room. We also didn't eat from the breakfast, as we needed to get on the road. Overall, I would recommend this hotel to anyone that needs a place to lay their head. September 18, 2015
Rated 5.0 out of 5.0 by Great bedding very comfortable. All services were outstanding. I plan to make this the hotel of choice when visiting the Columbia area. September 16, 2015
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