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Rated 4.9 out of 5 by 107 reviewers.
Rated 5.0 out of 5.0 by TOTAL GREAT I stayed at this hotel to weekends in a row. Tony was so helpful. My funds were limited and he expressed concerns. He told meof the other area hotels, but also called the hotel next door for me. I said if he is that concern about wherer I spend my money and took that much time out to help me- I need not to look at further. Fresh baked cookies, help to local stores, and politeness SOLD ME! The rooms were very roomy and extremely comfortable. Hats off the Management and Staff of "MY" Holiday Inn Express, Clemson Rd October 2, 2013
Rated 5.0 out of 5.0 awesome home away from home If you need to stay a night or two weeks this great family led place will treat you like family and not charge you through the wazoo... All the staff will jump to help you better than a 5 star. I've stayed at many, this was better and I'm not reaching . October 1, 2013
Rated 5.0 out of 5.0 by Excellent Front Desk Staff Bernard and Tony at the front desk go well above and beyond the call of duty to be hospitable and make guests feel extra welcome. They are the main reason that I have come back multiple times. September 30, 2013
Rated 5.0 out of 5.0 by Wonderful Stay! My family and I were at Ft. Jackson for a Basic Training graduation and the stay at this hotel was great. Very clean room and bed, breakfast was good and hot and the people were all amazing. The equipment in the fitness center was minimal and very old. Thanks for everything! September 29, 2013
Rated 5.0 out of 5.0 by service staff We have stayed at many hotels but found the service here to be exceptional. Smiling faces and friendly manners of all we encountered was wonderful. We especially found the service and attention that Charles, who covered the breakfast room, to be very enjoyable. Jim and Carol September 23, 2013
Rated 5.0 out of 5.0 by Great Stay!! I am still applauded! this was the best Holiday inn ever! From the beginning of my stay til the end! Mr. david @ the front desk was awesome from start to finish. He remembered my name and treated me like family!! Ms. Debra was awesome during breakfast, she made sure everything was fresh. She didn't stop there, I can't say how well pleased i am with this stay! Keep up the good work!! I will be back!! THANKS!! looking forward to another great stay! September 18, 2013
Rated 5.0 out of 5.0 by Best Place to stay in Columbia, SC! My husband and I stayed at Holiday Inn Express during Labor Day weekend. I must say...this is the best place that I have stayed in a very long time. Great Customer Services, Very nice and comfortable rooms equipped with a microwave and refrigerator, quiet area, and great housekeeping. I truly have no complaints whatsoever! We did not make it to breakfast each day because we were so comfy in our rooms! However, free breakfast is a great thing to have so close to where you stay. We cannot wait to visit again!!! At such an amazing price...who can beat that! September 7, 2013
Rated 4.0 out of 5.0 by Comfortable. quiet and good service Check in was easy and Staff very pleasant. Room very comfortable. September 4, 2013
Rated 5.0 out of 5.0 by Wonderful Staff! I have stayed here many times before, but this time the staff seemed even more friendly and efficient than ever. They were attentive to my every need. The guest room and the whole facility was very clean. The free breakfast was great. Nice to get the welcome bag as a Rewards Club member. This is a great place to stay. Rooms are comfortable, well furnished and quiet. Location is convevient to stores and restaurants, too. August 31, 2013
Rated 5.0 out of 5.0 by Couldn't Ask For More We have stayed at this hotel before when visiting Columbia, we were very happy then and we were very happy this time. The staff is willing to help you with any need you might have, always speak and acknowledge you. The room was wonderful, and the housekeeping was exceptional Thank you for providing a safe, comfortable place to stay while we are visiting family. Pop and Grand August 29, 2013
Rated 5.0 out of 5.0 by Everything is great From check-in, time around the pool, workout, and check-out it was a great stay. Very friendly staff and a courtesy call checking to make sure our room was up to our expectation made it an exceptional experience. August 28, 2013
Rated 5.0 out of 5.0 by Overall Great Property Excellent Service, clean comfortable rooms, with breakfast. Can't ask for anything more. August 23, 2013
Rated 5.0 out of 5.0 by 6 weeks experience The Hotel and staff were great during our stay there. They were always very helpful and accomodating to us. Great experience overall... August 20, 2013
Rated 5.0 out of 5.0 by Staff is OUTSTANDING! I visited the Holiday Inn Express Columbia on Clemson Road for six weeks while training at Fort Jackson, and can't say enough about the staff at this hotel. Tony, Bernard, Barb, JC, Chris, and the rest of the folks bent over backward to make our stay as comfortable as possible. We (I was billeted here with 18 others in my class) were treated like family. OUTSTANDING in every way; thanks to all of you at HIX Columbia I-20! Chris August 19, 2013
Rated 5.0 out of 5.0 by Outstanding Customer Service I would just like to personally say that the staff was super friendly, professional, and caring! I stayed 30 days and each one was amazing! Thanks for wonderful accommodations and staff!!! Oh and FREE Golds GYM!!! August 9, 2013
Rated 5.0 out of 5.0 by Wonderful Staff, Clean Hotel For a Holiday Inn, this place was wonderful. Clean, new feel, and some of the nicest staff I have ever met. July 10, 2013
Rated 4.0 out of 5.0 by Great Service The staff was courteous and helpful. The rooms were clean and spacious. June 28, 2013
Rated 5.0 out of 5.0 by Excellent Hotel and Perfect Customer Service I can only say good things about this hotel and the staff. As soon as my husband and I entered the hotel we were greeted with a smile from the hotel staff. He was wonderful and made us feel like we were at home. He explained where everything was located at within the hotel. The room was clean and neat. I recommend this hotel to EVERYONE. We will stay at this Holiday Inn every time we visit Columbia. Thanks for making us feel at home and welcomed. June 15, 2013
Rated 5.0 out of 5.0 by Service Would like to "THANK" CHRIS in the breakfast room for making us feel welcomed. He kept the area clean and well stocked. Also for the great service he provided the army . He was so cordial to all the guests. He is truly a great asset to the Holiday Inn Company. We have stayed all over the US, Europe and Emirate countries and by fare he has represented your company in the highest regard. June 9, 2013
Rated 5.0 out of 5.0 by Wonderful place This is the second time we have stayed here as we drive from Arizona to North Carolina. They staff is very nice and the breakfast choices are good. We actually stayed in the same room that we did last year and found it equally comfortable. Plus there are a few restaurants within walking distance and that was nice after driving all day to not have to get into the car again. Will definitely come back to this hotel. April 18, 2013
Rated 4.0 out of 5.0 by Clean and comfortable We used this Holiday Inn Express as layover to / from Florida. Room was very clean and comfortable. Staff was very courteous, especially Tony (front desk night shift). Will stay again while traveling. Location was off "main path" (Hwy 77) just far enough that made it easy to access, yet allowed it to be quiet. March 31, 2013
Rated 5.0 out of 5.0 by Friends and family The staff could not be friendlier or more helpful. It felt like visiting old friends. March 30, 2013
Rated 5.0 out of 5.0 by Awesome staff and great rooms I had the pleasure of staying here for two weeks while on a business trip. Tony and Bernard at the front desk were awesome, very helpful and friendly. Chris (breakfast guy) was awesome also, anything you needed he was right there, great way to start the morning with someone smiling all the time and very happy. My room was very nice and clean. Tony, Bernard and Chris all need to be given bonus's for everything they do! Thanks for everything March 28, 2013
Rated 4.0 out of 5.0 by Had a great stay! The desk clerk on duty during the night of my family's stay was outstanding. We were there to attend a funeral and he made us feel very welcome and extremely accommodating. March 2, 2013
Rated 4.0 out of 5.0 by Good location The hotel was very clean and comfortable. The staff was very nice. We chose this hotel because it was right off of I-20. We were on our way from Ga to NC and wanted to break up the trip. February 23, 2013
Rated 5.0 out of 5.0 by Overall experience. Overall experience was very enjoyable; would plan to stay again in the future. February 16, 2013
Rated 5.0 out of 5.0 by Clean,comfortable, and quality service! The room was great! The whirlpool bath was an added extra that was relaxing after a long drive! The breakfast was more than just a bagle! Nice surprise! We have stayed in many "5 star" resorts and rank this with most of those! Value for quality recieved.....excellent! January 28, 2013
Rated 4.0 out of 5.0 by Pretty good stay I had an easy check in and an even easier checkout. My room was clean and the staff was nice. I also felt safe knowing after a certain time you have to be let in. Overall I'd say I had a pretty good stay. January 18, 2013
Rated 5.0 out of 5.0 by Great service and easy for mom and three kids! Stayed here for gymnastics competition. Service was great and very helpful staff! Breakfast was easy, clean and quick. January 17, 2013
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