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Rated 4.9 out of 5 by 97 reviewers.
Rated 5.0 out of 5.0 by Everything is great From check-in, time around the pool, workout, and check-out it was a great stay. Very friendly staff and a courtesy call checking to make sure our room was up to our expectation made it an exceptional experience. August 28, 2013
Rated 5.0 out of 5.0 by Overall Great Property Excellent Service, clean comfortable rooms, with breakfast. Can't ask for anything more. August 23, 2013
Rated 5.0 out of 5.0 by 6 weeks experience The Hotel and staff were great during our stay there. They were always very helpful and accomodating to us. Great experience overall... August 20, 2013
Rated 5.0 out of 5.0 by Staff is OUTSTANDING! I visited the Holiday Inn Express Columbia on Clemson Road for six weeks while training at Fort Jackson, and can't say enough about the staff at this hotel. Tony, Bernard, Barb, JC, Chris, and the rest of the folks bent over backward to make our stay as comfortable as possible. We (I was billeted here with 18 others in my class) were treated like family. OUTSTANDING in every way; thanks to all of you at HIX Columbia I-20! Chris August 19, 2013
Rated 5.0 out of 5.0 by Outstanding Customer Service I would just like to personally say that the staff was super friendly, professional, and caring! I stayed 30 days and each one was amazing! Thanks for wonderful accommodations and staff!!! Oh and FREE Golds GYM!!! August 9, 2013
Rated 5.0 out of 5.0 by Wonderful Staff, Clean Hotel For a Holiday Inn, this place was wonderful. Clean, new feel, and some of the nicest staff I have ever met. July 10, 2013
Rated 4.0 out of 5.0 by Great Service The staff was courteous and helpful. The rooms were clean and spacious. June 28, 2013
Rated 5.0 out of 5.0 by Excellent Hotel and Perfect Customer Service I can only say good things about this hotel and the staff. As soon as my husband and I entered the hotel we were greeted with a smile from the hotel staff. He was wonderful and made us feel like we were at home. He explained where everything was located at within the hotel. The room was clean and neat. I recommend this hotel to EVERYONE. We will stay at this Holiday Inn every time we visit Columbia. Thanks for making us feel at home and welcomed. June 15, 2013
Rated 5.0 out of 5.0 by Service Would like to "THANK" CHRIS in the breakfast room for making us feel welcomed. He kept the area clean and well stocked. Also for the great service he provided the army . He was so cordial to all the guests. He is truly a great asset to the Holiday Inn Company. We have stayed all over the US, Europe and Emirate countries and by fare he has represented your company in the highest regard. June 9, 2013
Rated 5.0 out of 5.0 by Wonderful place This is the second time we have stayed here as we drive from Arizona to North Carolina. They staff is very nice and the breakfast choices are good. We actually stayed in the same room that we did last year and found it equally comfortable. Plus there are a few restaurants within walking distance and that was nice after driving all day to not have to get into the car again. Will definitely come back to this hotel. April 18, 2013
Rated 4.0 out of 5.0 by Clean and comfortable We used this Holiday Inn Express as layover to / from Florida. Room was very clean and comfortable. Staff was very courteous, especially Tony (front desk night shift). Will stay again while traveling. Location was off "main path" (Hwy 77) just far enough that made it easy to access, yet allowed it to be quiet. March 31, 2013
Rated 5.0 out of 5.0 by Friends and family The staff could not be friendlier or more helpful. It felt like visiting old friends. March 30, 2013
Rated 5.0 out of 5.0 by Awesome staff and great rooms I had the pleasure of staying here for two weeks while on a business trip. Tony and Bernard at the front desk were awesome, very helpful and friendly. Chris (breakfast guy) was awesome also, anything you needed he was right there, great way to start the morning with someone smiling all the time and very happy. My room was very nice and clean. Tony, Bernard and Chris all need to be given bonus's for everything they do! Thanks for everything March 28, 2013
Rated 4.0 out of 5.0 by Had a great stay! The desk clerk on duty during the night of my family's stay was outstanding. We were there to attend a funeral and he made us feel very welcome and extremely accommodating. March 2, 2013
Rated 4.0 out of 5.0 by Good location The hotel was very clean and comfortable. The staff was very nice. We chose this hotel because it was right off of I-20. We were on our way from Ga to NC and wanted to break up the trip. February 23, 2013
Rated 5.0 out of 5.0 by Overall experience. Overall experience was very enjoyable; would plan to stay again in the future. February 16, 2013
Rated 5.0 out of 5.0 by Clean,comfortable, and quality service! The room was great! The whirlpool bath was an added extra that was relaxing after a long drive! The breakfast was more than just a bagle! Nice surprise! We have stayed in many "5 star" resorts and rank this with most of those! Value for quality recieved.....excellent! January 28, 2013
Rated 4.0 out of 5.0 by Pretty good stay I had an easy check in and an even easier checkout. My room was clean and the staff was nice. I also felt safe knowing after a certain time you have to be let in. Overall I'd say I had a pretty good stay. January 18, 2013
Rated 5.0 out of 5.0 by Great service and easy for mom and three kids! Stayed here for gymnastics competition. Service was great and very helpful staff! Breakfast was easy, clean and quick. January 17, 2013
Rated 4.0 out of 5.0 by Quiet and comfortable I enjoy friendly, helpful staff. This hotel staff was smiling and very Pleasant. The price was right. January 6, 2013
Rated 4.0 out of 5.0 by Convenient location for passing through Overall it was a pretty good stay for the money. Location was good for travelling through the Columbia, S.C. area but there are more convenient locations if local attractions are what you came for. Room was clean and the front desk staff did recognize priority status at check-in. The evening front desk attendant went out of his way to help recommend area dining and attractions, thanks! Biggest negative was the lukewarm shower in the morning. I realize that hot water can be a problem when all guests are simultaneously getting ready in the a.m. but it was early morning and should not have been a problem. The ironic part was the guest relations interaction I had. When I let the front desk staff know at check-out, he said that I should have let him know sooner so that he may have corrected it. Not sure how that was going to happen at 5:00 in the morning, but I guess I'm to blame. Weird. January 3, 2013
Rated 5.0 out of 5.0 by Exceptional Service Clean and welcoming atmosphere. We would recommend this location to any looking for a nice, clean comfortable place to stay. January 3, 2013
Rated 5.0 out of 5.0 by christmas stay Got upgraded to a larger room for two rooms with out even asking. Staff at check in was excellent. January 2, 2013
Rated 4.0 out of 5.0 by New Hotel for me I will stay often I will be returning to the area often and this will be my choice for regular stays , Treated well good staff Clean rooms December 14, 2012
Rated 5.0 out of 5.0 by The C's of an excellent accommodation away from home. Convenient place, comfortable, clean/cozy, & courteous staff...Our stay was brief but we experienced what we wanted from a place away from home. We will surely come back and recommend this place to friends and family. December 2, 2012
Rated 5.0 out of 5.0 by overall hotel visit Front staff and housekeeping were very helpful with our reservations. The hotel was great and will plan to stay again. November 8, 2012
Rated 4.0 out of 5.0 by disrupted by housekeeper I was tired time of check in so I requested extended checkout and highlight not to be disturb in the morning cause it happens before yet I still got disturbed not once but twice by house keeper. other than that everything we nice. will come back again soon but hopefully next time I won't get disturb in morning again. October 13, 2012
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