Rated 4.0 out of 5.0 by Vision12013 6 Weeks in Columbia, TN
My review will be based on a weighted average of our time there along with a final week that left a small sour moment...
We travel aprox 200 nights per year and hotel stay's vary pending the city/facility. This hotel appears to be a recently renovated or relatively new H.Inn Express and thus had the normal expected amenities... The bathroom was well stocked, had an especially pleasant smelling soap along with the normal Shampoo/creme rinse, etc. Upon request, a small tube of toothpaste was produced and any other basic item left at home could be found at the desk.
Receiving two drink coupons per visit was a very nice touch...
Initial arrival we were met by efficient staff and each morning we found the person responsible for the breakfast area to be most attentive. The food was average; only lacking a couple days in our stay. Occasionally the English muffins would be stale or the banana's a couple days beyond their prime, but otherwise it was filling and well stocked. They also seemed to handle the rush well if an excess of people came at once; not a common experience in every hotel.
The beds were very comfortable, the rooms were quiet, the air worked flawlessly and most of the guests seemed well mannered. In 6 weeks we only had one opportunity to run into anyone lacking in social graces.... good averages in my personal experience.
The only negative was during our last week. Somehow I'd managed to cancel my reservation for that week - it had been booked in advance. We were coming off 5 previous weeks there [staying as part of work trip] and were charged 25.00 more for one night since we'd failed to register in advance. We were able to check out/re-check in staying the balance of the week at our previous rate.
I found that to be not only exorbitant [an additional 60.00 or so for two rooms] but given our previous consecutive stays inexcusable. No loyalty for someone who filled a space previous weeks in a row in multiple rooms? I'm majoring on the minor here, but that definitely dampened an otherwise positive series of visits.
Summation: We slept well, had a reasonable/regular breakfast and enjoyed no noisy neighbors to interrupt our sleep on any floor - no bugs. Everyone seemed to go to bed at a good hour and behave well in-between. Something not always consistent regardless of what you pay for the room...
June 16, 2013
Rated 4.0 out of 5.0 by Vickie31 Good but noisy
This was a great place to stay, clean, nice comfortable bed. Bathrooms were clean overall every thing was great!! A little pricey for the location I thought. I had to go out and buy a fan to drown the noise of the interstate so we could sleep, but overall the stay was nice. Would recommend and would stay again.
June 10, 2013
Rated 5.0 out of 5.0 by PuppydogGus Nice stay
We are regular customers and look for HIE when we travel anyways. This particular property had a Waffle House and convenience store within easy walking distance. Located directly off the interstate, it is clearly marked and easy to navigate. Very clean comfortable room, with good breakfast options for a reasonable price. We have family in the area and will definitely be back.
June 8, 2013
Rated 5.0 out of 5.0 by jdesjardin72 Great service and atmosphere
We stayed for a week and cant tell you enough how amazing all the service and options we had. From the clerks at the desk to the staff cleaning your room to the lady monitoring and refilling all the food...if you dont choose to stay here you will regret it!!! we shall be back next year
June 7, 2013
Rated 4.0 out of 5.0 by Wolverine0420 Excellent Staff and Great Service
The hotel is somewhat new and the property is well kept. The staff provided great service all the way down to house keeping. The front desk staff provided excellent service to me and my wife. The breakfast choices are limited, but the food was always hot and fresh. I would recommend this HIE to friends, family, and business travelers when visiting the Columbia, TN area. The only negative is the workout room, which is tiny and has limited equipment and no room for free weight or machine strengthening workouts.
May 22, 2013
Rated 5.0 out of 5.0 by Jerry33 Great king size bed
Totally tired when arrived. Did not have to worry about anything. Since I was a priority awards member got a free bottle of water.
May 19, 2013
Rated 4.0 out of 5.0 by Sbender Convenient
Right off the highway. Very clean, good breakfast, not much around. Good night stay.
May 16, 2013
Rated 5.0 out of 5.0 by richp4 Great room, good food, friendly staff, comfortable pillows
My wife and have stayed at several different Holiday Inn Express. The standard of quality has been very consistent everyone. You can count on consistency.
May 8, 2013