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Rated 4.5 out of 5 by 152 reviewers.
Rated 4.0 out of 5.0 by They rescued us! We were 2 clergy women travelling to the 80th birthday celebration of our mentor in the ministry. Due to delays at the airport we were not able to complete our travel plans and needed to stay overnight. It was 3 AM Saturday morning when we got to Nashville. We booked hotel accommodations over the internet and took a cab from the airport to our hotel. We had no idea we were travelling from Nashville to Columbia. However, we arrived at the hotel; it was in what seemed to be a very bad part of town and was absolutely disgusting. I called the Holiday Inn Express and explained our dilemma. The young woman at the front desk did every thing she could think of to find our location, get us transportation from where we were to the Holiday Inn Express.She booked our accommodations and allowed us early check in (it was now 5 AM!). Thankfully the breakfast buffet was already completed so were were able to have a bite to eat and than go to our room and rest a bit. That young lady at the front desk went above and beyond her duties to help us get to a safe environment. March 4, 2015
Rated 5.0 out of 5.0 by Holiday Inn Express Columbia TN Excellent service, great staff. Very friendly and helpful. Breakfast was tasty, and the lady attending the breakfast was VERY kind, and friendly. March 2, 2015
Rated 5.0 out of 5.0 by Comfortable enviroment and Great Staff 'this location was great, super friendly and helpful staff, clean property and interior was awesome February 18, 2015
Rated 4.0 out of 5.0 by Good experience at the Holiday Inn Express Columbia The overall experience was good. The bath room sink had a mildew smell. Staff should use bleach in both the drain on the bottom of the sink and the overflow drain. February 18, 2015
Rated 5.0 out of 5.0 by Best Bed Around and great Service The bed was exceptional. The room was more modern than most. Electrical outlets were very accessible which is a great positive for me. February 16, 2015
Rated 5.0 out of 5.0 by Great service The staff was very friendly and greeted us as valued IHG members and made us feel very special. We were given water, snacks and a choice of beverage and snack from the hotel shop. It was a quiet restful place to stay and we enjoyed having a delicious breakfast, a paper to read and news on the TV in the breakfast room. We would definitely stay here again. February 13, 2015
Rated 5.0 out of 5.0 by Columbia Holiday Inn Review Clean, comfortable, and peaceful stay while traveling from Chicago to Florida. The staff was friendly and helpful. February 12, 2015
Rated 1.0 out of 5.0 by Double billed credit card Stayed here one night and my credit card was double billed. Hotel agrees that they double billed but after more than a week the charges are still on my card. Be careful here! February 7, 2015
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