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Rated 4.6 out of 5 by 82 reviewers.
Rated 4.0 out of 5.0 by Nice newer hotel Overall, nice hotel, and the staff are generally very helpful. The only issue I have with this property is the quality of their wifi. On the fourth floor, the wifi signal is so weak as to basically be useless. June 30, 2014
Rated 5.0 out of 5.0 by Great stay The staff was nice and friendly, the beds were so comfortable, and breakfast was good. We will definitely keep Holiday Inn Express in Columbia in mind in the future. June 28, 2014
Rated 5.0 out of 5.0 by Very nice experience Clean room in great shape. Friendly staff. Smooth check-in/out. Ample parking. Easy check-in/out. June 25, 2014
Rated 5.0 out of 5.0 by Friendly staff and great service Although my stay was brief, the front desk and cleaning staff made my stay very enjoyable. Friendly smiles and service goes a long way. June 25, 2014
Rated 5.0 out of 5.0 by Clean, pleasant hotel Very good stay. Hotel staff friendly, well groomed, accommodating. Room was super clean, spacious, comfortable. Lobbies and corridors dirt free and stain free. Elevators showed no nicks, wear and tear, no fingerprints - very impressive. June 18, 2014
Rated 5.0 out of 5.0 by Very pleasant hotel... Albeit a little pricey, it was worth it. Location is a bit remote from any major restaurants but atmosphere in hotel is great. The place was very neat and well kept. I would definitely be staying here again soon. June 3, 2014
Rated 5.0 out of 5.0 by Very nice place to stay Overall a very pleasant and relaxing place to stay. I even enjoyed the freshly baked cookies in the front lobby upon my arrival. June 1, 2014
Rated 4.0 out of 5.0 Cold room but great one night stay! The front desk fellow was very courteous, polite, and helpful. So much so, that I mentioned to my wife that he was very polite; always saying hello, good-bye, or some other informal greeting. Very nice today considering so many employees at other hotels have their ear buds in, texting on their phone and not paying attention to anything going on in the lobby. The room was great, albeit a bit cold, but the entire hotel seemed to be very cool. Comfortable and clean...nothing bad to say about anything in the room. One negative was that there was no hot-tub....it would have been nice to relax in one after an eleven-hour drive. May 29, 2014
Rated 4.0 out of 5.0 by best Holiday Inn Express On Saturday, the housekeeper threw away a bag that contained my distilled water and saline packets that I used for sinus wash. On the plus side, the man at the desk reimbursed me for replacing it. May 16, 2014
Rated 5.0 out of 5.0 by Clean and Comfortable Great Room, very quiet and clean. The usual that I expect from a Holiday Inn/IHG Brand. A little bit more pricy than usual, but considering what was around, I had to pay a little extra. May 12, 2014
Rated 2.0 out of 5.0 by Price did not equate with value Lobby staff was excellent and attentive but....When paying top dollar for a room, one would at least expect a chair instead of a luggage bench from which to watch TV. Spartan best describes the experience. May 5, 2014
Rated 5.0 out of 5.0 by Great as always This hotel is always a great place to stay. The staff is friendly, the rooms are clean and quiet, and the breakfast is great. Although every Holiday Inn is part of the IHG, this is the best one I've stayed at. It's disappointing when I stay at other Holiday Inn location because I set my standard based on my experience at the Columbia location. May 4, 2014
Rated 5.0 out of 5.0 recent business stay; perfect place in this area have stayed in this area before, this is a nice hotel nice beds very clean and modern. in my opinion this area is completely over priced. April 14, 2014
Rated 4.0 out of 5.0 by Recommend. Courteous, friendly staff. Rooms clean and comfortable. March 19, 2014
Rated 4.0 out of 5.0 by Great staff and clean rooms. Had to stay an extra night because of the weather. Staff was great and it was a nice, clean place to get stranded. March 7, 2014
Rated 5.0 out of 5.0 by Cleanest on our trip! We stayed in about 9 different Holiday Inn Express on our recnet trip and this was by far the nicest of them all. Clean and very pleasant staff. Too bad the exercise equipment was broken. February 23, 2014
Rated 5.0 out of 5.0 by very clean and updated We stayed here one night on our way back from vacation. It was so clean and updated. Much more expensive hotels are not this nice! February 11, 2014
Rated 5.0 out of 5.0 Excellent The first lady I talked to on the phone to make my reservation was not very nice, but the people at the hotel were great and it was super nice! I almost felt like I was at home because it was so nice in that hotel. Loved it! Also, I was pleasantly surprised at the wide variety of breakfast options and the "breakfast lady" was very nice. February 10, 2014
Rated 4.0 out of 5.0 by Pick Priority snack and DVD We have stayed at the Columbia, TN Holiday Inn Express several times on our way to FL. The staff is especially helpful and on occasion have upgraded our room if available. We especially like the idea of picking your reward perk from the snacks available. We also like the availablility of DVDs. February 10, 2014
Rated 5.0 out of 5.0 by Nice and Clean Hotel The room was nice and warm (pouring rain and cold outside when we checked in). The bed and pillows were comfortable. The staff was helpful and gave good advice and directions on places to eat. GREAT breakfast; large selection of TASTY food and good coffee. I'd stay here again. January 21, 2014
Rated 5.0 out of 5.0 by great place to stay enjoyed our stay. the staff was excellent and the room was nice. January 7, 2014
Rated 5.0 out of 5.0 by Nice stopping point. We have stayed here before on our way home from Florida. Ate at Stan's again, a local restaurant, and had a great steak. Breakfast was great at the hotel. December 31, 2013
Rated 5.0 out of 5.0 by great customer service Well appointed rooms. Always very clean. Desk clerks are great, always very helpful and cheerful. Good breakfast. Treat priority club members well, recognized during check in. December 22, 2013
Rated 5.0 out of 5.0 by Nice Hotel, Great Staff Nice Hotel with a great staff and clean and comfortable rooms. Will stay here again the next time I'm heading south. November 21, 2013
Rated 4.0 out of 5.0 by Wonderful Hotel south of Nashville This was a wonderful hotel to stay in. Work brought us to the area for two nights and this hotel fit the bill for a place to stay. I really liked the coupon for drink or snack of choice for reward members rather than the typical water and stale crackers. Beds were wonderful and the place was just a nice place to relax with the couch in the room. November 16, 2013
Rated 5.0 out of 5.0 by Clean and great customer service... Room & hotel were clean and staff was very pleasant! October 26, 2013
Rated 5.0 out of 5.0 by Friendly Service Everyone was very friendly, and helpful. This included the young lady working the breakfast area, and the front desk, both at check in, and check out. October 26, 2013
Rated 4.0 out of 5.0 by free breakfast! At 9:00 there was almost nothing to eat. The attendant just shrugged her shoulders. October 23, 2013
Rated 5.0 out of 5.0 by A nice stop over place With this hotel on the highway its a great place to stop before hitting Nashville or Huntsville areas. We had a room on the back side of the hotel so we had no road noise. The staff was great. The rooms were clean. The breakfast was ok, no real gluten free choices, but for regular eaters it was fine. Like always I wish the beds were softer but that is just me. The staff noted that I was a rewards member and were very nice to me. The indoor salt pool was a welcome relaxing moment before bed. If your passing through on 65 this is a great stop. October 21, 2013
Rated 5.0 out of 5.0 by Very nice place to stay This Holiday Inn Express was clean, quiet, and convenient. Breakfast offered several choices and the staff was very friendly and willing to help. The outside was welcoming and that continued inside. Would stay there again! October 9, 2013
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