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Rated 4.6 out of 5 by 115 reviewers.
Rated 5.0 out of 5.0 by TN at it very best Awesome front desk staff w/ prompt and ease of check in at the front desk. This facility offered the very best of southern hospitality! Thank you. September 24, 2014
Rated 3.0 out of 5.0 by Good Room Standard HIE amenities and room comfort - however not being recognized as a rewards member at check in was extremely disappointing. Had dinner at Puckets and it was excellent September 23, 2014
Rated 5.0 out of 5.0 by Relaxing experience Your staff was friendly and very helpful, great location right off interstate 65 and I would highly recommend to others as a great place to stay. Thank You! September 22, 2014
Rated 5.0 out of 5.0 by relaxing rooms and great breakfast while on a business trip i stayed at the Holiday Inn Expess in Columbia. after long days of working in the feild in Lawranceburg it was a great feeling to be able to come back to HIE and get a great night of sleep in one of the most comfortable bed i have slept in any hotel that i have stayed in before. i travel non-stop for my company and this was the most relaxing hotels i have ever stayed in. after a good night sleep you get to wake up to an awesome breakfast laid out in the breakfast room. this is a great way to get your day started after a great night of sleep. September 22, 2014
Rated 5.0 out of 5.0 by Business stay Staff was nice, easy access from interstate.... Food services are close September 22, 2014
Rated 4.0 out of 5.0 by nione cable television in my suite did not work. and the hotel employee could not repair the problem. obly offered a 25.00 discount. and the discount should have been more around 50.00. September 10, 2014
Rated 5.0 out of 5.0 by Great visit Great time at hotel We have stayed at this Hotel before and enjoyed it alot, we even remembered some of the people September 4, 2014
Rated 5.0 out of 5.0 by Helpful Staff and great visit The hotel staff welcomed us with kind and friendly remarks. We were late arrivals and the staff acted like we were long lost friends. The room was very comfortable. The breakfast was great. September 2, 2014
Rated 1.0 out of 5.0 by Breakfast needs improvement I don't recommend this breakfast to anyone! Coffee was luke warm, the cinnamon rolls were cold, and the eggs were uneatable. Of all my stays at Holiday Inn Express, this was very disappointing. The scrambled eggs looked pulverized small cool pellets.....don't know what they did to get them so unable to eat. The customer desk was very welcoming but the rooms looked like they needed a better cleaning and updating. Overall, glad it was only for one night. August 29, 2014
Rated 5.0 out of 5.0 by DRiley I was able to travel with my parents on this trip and they were very impressed. Great selection for the breakfast. Hotel seemed new. Top notch. August 21, 2014
Rated 5.0 out of 5.0 by Unplanned Stay Front desk personnel were very helpful in working with me on my unplanned stop over. Cleanliness and appearance of property very notable. August 20, 2014
Rated 5.0 out of 5.0 by Very Comfortable Hotel Very comfortable hotel. Very clean!!! Enjoyed our stay. August 20, 2014
Rated 5.0 out of 5.0 by Excellant Place To Stay Wonderful hotel and staff! Room and bed very comfortable. Breakfast was great. Will return if in the area! August 18, 2014
Rated 5.0 out of 5.0 by A great place to stay Traveling to Illinois and chose to stay at the Holiday Day Inn Express in Columbia, Tn. without advance reservations. Excellent Hotel for the money. August 18, 2014
Rated 5.0 out of 5.0 by comfortabe great room survey to long this is a good place to stay if you are in the area. August 15, 2014
Rated 4.0 out of 5.0 by Room was great the room and facility was clean and in great condition. August 12, 2014
Rated 4.0 out of 5.0 by Very Clean and quiet We stay at this brand because we always know what to expect. A clean and quiet room to sleep in and rest from our day on the road. The Holiday Inn Express in Columbia TN did not disappoint and we would stay there again and recommend it to others. August 11, 2014
Rated 4.0 out of 5.0 by Upstairs noice While the hotel is new and a good location for my needs I found the guest above my room noisy. The floor above seems to be poorly built. The WIFI was poor at best. When I got on it was so slow it wasn't worth it. Also if you are a Verizon customer the service within a mile of this hotel is poor. August 8, 2014
Rated 5.0 out of 5.0 by Great Staff and Hotel - Poor Management I completely enjoyed my stay at the hotel. The desk staff, breakfast staff and cleaning staff were very polite and professional. My rooms were clean and comfortable. My issue was that my final bill was charged to another patron who was visiting with me. I had received a receipt which indicated that my credit card would be charged for my stay as did the other patron. Upon our return home, we found that I had not been charged, and the other patron had been charged twice. Several calls were placed to the manager and none of them were returned to date. It was a terrible inconvenience that could have been corrected had the manager been professional and courteous enough to call me. I will consider staying there in the future, because I can't blame the entire staff for their horrible manager. I would encourage future patrons to carefully inspect your credit card bill and ensure that you are charged correctly from this hotel. August 7, 2014
Rated 5.0 out of 5.0 by Excellent Staff The front desk clerk was very friendly when we checked in. I was unsure of a location that I needed to visit so the clerk looked it up. The facility was very clean and we felt safe. August 7, 2014
Rated 5.0 out of 5.0 by Overnight stay I thought the Holiday Inn Express in Columbia was a great place to stay. The grounds and hotel were neat, clean and well kept. The Staff was great. Breakfast was really good. August 6, 2014
Rated 5.0 out of 5.0 by Will return on my next trip Great staff, very helpful. will return there on my next trip to Columbia. August 4, 2014
Rated 5.0 out of 5.0 by Excellent Staff I've stayed at this Holiday Inn numerous times when Ive traveled to the Columbia, TN area for work. I often choose to stay at this location even when I work in the Brentwood area because of the staff. Everyone here has been extremely courteous and accomodating. Athough it is close to the highway it is a very quiet hotel. The only negative would be proximity to restaurants - but it is close to a cracker barrel. The staff recommend True Love's Pizza and Grits for a local experience and it was very good. July 30, 2014
Rated 4.0 out of 5.0 Entrance We are concerned about the poor entrance into the motel with all of the other motels located there. Now with a new one being built and understanding they are gonna build at least another one making it 4 motels that use that very small and poor road. There are many safety reasons to make another as we were trying to enter the road off of HWY 99 a construction vehicle had blocked the entire road no in or out..we got stuck in the turning lane on the HWY 99 with other vehicles coming off of the interstate..was a mess..we sat there for almost 10 min. At this point we will not be staying with you until this is corrected..thank you..The breakfast lady is very nice and makes a very tasty breakfast..Kutos to her.. Becky G. July 28, 2014
Rated 4.0 out of 5.0 by Great This is my go-to hotel when traveling to the area for business. The property is nice, the staff is always wonderful, the rooms are comfortable and the breakfast in the morning is great. Close to the highway, but the noise isn't bad. Always have a great experience here. July 28, 2014
Rated 5.0 out of 5.0 by Wonderful Experience I love staying at Holiday Inn :) This location was ideal. Very clean, great healthy options for breakfast. Customer service perfect. I love that they have a good size fridge in the room, it helps since I always have a cooler of food that I travel with and I need to put in the fridge. July 13, 2014
Rated 5.0 out of 5.0 by Really nice and friendly staff The hotel staff was really nice and friendly. The room was big and the beds were comfortable! July 11, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Mr. Charles at the front desk was fantastic! I felt very secure in this hotel. Everything was top notch. I'd stay here again in a heart beat! July 10, 2014
Rated 5.0 out of 5.0 by breakfast ares We had to wait on table 3 of the 4 mornings. It would be nice if you had an overflow room for this. July 9, 2014
Rated 5.0 out of 5.0 by Great hotel n every way! The girl at the desk was great! The room was wonderful!! The kids went swimming and loved the pool! The breakfast was really good! The internet was fast and easy to connect to. It was just an all around good hotel! I will stay there again when the kids play softball in Columbia! July 9, 2014
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