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Rated 4.3 out of 5 by 155 reviewers.
Rated 3.0 out of 5.0 by Turkey Sausage!!! Check in was strange, she needed to see my credit card, my platinum member card and some ID. I got to my room, the coffee machine was so dusty that I felt obliged to cleanse the whole thing before using it. The WiFi signal in room 405 was so weak that I couldn't get online. In the morning I went to breakfast, the only meat choice was dry turkey sausage patties. This is my only time at an HIE that "regular" sausage was not offered. The eggs had the consistency of reconstituted powdered egg. The banana was good. I will never use this hotel again. I like HIE but this place was beyond the pale. November 2, 2014
Rated 1.0 out of 5.0 by Close to Ohio Expo Center Lacks customer service. It appeared that someone had been using my shower while I was out of the room during the day. The shower had used soap in it (I bring my own body wash) and a razor that was not mine. This happened for three days in a row. Hmmmm. When this was brought to the attention of the front desk, I was simply told I would have to speak to the manager and he was not there at the time. Upon check out (stayed at this location for 16 days) I again stated that I was not happy, again the manager was not on duty , I would need to call when he was there to get any answers. Not happy. October 31, 2014
Rated 5.0 out of 5.0 by most comfy bed and pillows..quiet nights sleep.. walked in off the street..person at desk saw i was super tired and made sure i felt welcome and got me to a room super fast so my daughter and i could get the rest we needed badly.. thank you see you next years congress horse show October 28, 2014
Rated 5.0 out of 5.0 by Everything you need .... I have stayed at this Holiday Inn Express for several years and it's all I need: quiet, clean, with a highly competent staff. October 28, 2014
Rated 5.0 out of 5.0 by Quarter Horse Congress Everything that you expect out of Holiday Inn. One exit up from the fairgrounds October 28, 2014
Rated 5.0 out of 5.0 by Use of new Green Theme We were offered 500 free points on our hotel card if we opted out of housekeeping. I thought we would try it. When we needed towels etc I went to the front desk for them so that was fine, however I realized I missed having the waste baskets emptied and used towels removed. I simply placed items outside my hotel door to remedy this. Not sure I will opt out again, but it was an interesting choice to offer. October 27, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Easy access to highway. Excellent beds and pillows wanted to take home with me. Service and staff were great. Rooms were very clean. Recommend this hotel. Will stay there again next year. October 26, 2014
Rated 5.0 out of 5.0 by Comfortable Stay! This hotel provides a very comfortable atmosphere and made the stay enjoyable. October 25, 2014
Rated 5.0 out of 5.0 by comfortable bed and linens Great location for us. Would like to spend a little less per night. Enjoyed the stay. They said breakfast started at 6:00 but they always had it out earlier. October 18, 2014
Rated 5.0 out of 5.0 by very friendly staff perhaps the friendlies staff i have encountered. also one of the best breakfast selections of any hotels. we will return again next year for the quarter horse congress. October 18, 2014
Rated 4.0 out of 5.0 by Guest room and breakfast Good overall. However the in room AC unit was more noisy than average, could not set to the temperature of my likeness and some items in the breakfast were stale and some others were clearly from the day before (not fresh). Thanks October 14, 2014
Rated 5.0 out of 5.0 by Typically good Holiday Inn Express experience This hotel offered a typically good Holiday Inn Express experience. The hotel staff was very accommodating for early check-in. October 13, 2014
Rated 5.0 out of 5.0 by OH trip Nice hotel, easy access from I-70 good breakfast, friendly staff October 13, 2014
Rated 5.0 out of 5.0 by Excellent service, food & overall accommodation. Best Airport location I have ever experienced. I spent over 30 years in the International oil business & therefore feel that I have overnighted in more "airport" hotels/motels than most people. I am also a Holiday Inn Platinum Priority member, as a result, I can state that this property is the very best of all Holiday Inn experiences. If anyone using the Cincinnati airport has a need for an "overnighter", this is THE hotel to choose. October 12, 2014
Rated 5.0 out of 5.0 Great front desk - very nice The hotel stay was real nice - real helpful. They helped us in getting a taxi to town. The room was real clean and the bed was real comfortable. October 1, 2014
Rated 5.0 out of 5.0 by Decent hotel close to OSU The hotel was comfortable, though it is not is the greatest location. We did feel safe there and did not have any problems with our car in the parking lot. Staff was pretty good and explained all of the services well. We have stayed here before. October 1, 2014
Rated 4.0 out of 5.0 by very convenient, friendly staff The staff was extremely friendly and helpful with whatever I needed. I was greeted as a rewards customer, without even realizing that I was part of the program! It was very convenient in proximity to where I needed to be for work, though not in center of downtown Columbus or other cool restaurants with bars/restaurants. If you have a car though, it's easy to get around and very close to multiple highways. September 27, 2014
Rated 5.0 out of 5.0 by Super nice This group as a whole goes above and beyond friendliness and service. Eryn & Josh at the front desk and the maids and even the person preparing breakfast seem to really care about your comfort and your stay at this hotel. September 22, 2014
Rated 5.0 out of 5.0 by Great Trip We were in town for the Country Living Fair and booked this hotel. Stay was great and I would stay here again for sure. September 21, 2014
Rated 4.0 out of 5.0 by Grand experience The HI Express staff was very attentive to my needs and quite pleasant. I needed to extend the hours of check-out and they were very accommodating with the request. Made for a grand experience. September 20, 2014
Rated 4.0 out of 5.0 by comfortable beds,everyone was very nice with smiles next door was a loud bunch. everything else was great. September 19, 2014
Rated 5.0 out of 5.0 Great overall experience The facility was clean, the staff was friendly and courteous, and there was a good variety and plentiful amount of breakfast food. September 18, 2014
Rated 5.0 out of 5.0 by Outstanding Stay Check in was a breeze. The staff was very friendly and informative. The room was large with plenty of space and very clean. The bed was very comfortable and we had a good night sleep. Check out was painless. No waiting at all. Would defiantly stay here again next time through Columbus. Located right off of the highway, easy on and easy off. Best experience with a Holiday Inn Express ever. September 17, 2014
Rated 5.0 out of 5.0 by Friendly service and close to interstate I made the reservation for this hotel online, and chose Holiday Inn because I am a rewards club member. I had to travel to New York for business, and since I live in Arkansas, this location was a little more than halfway to my destination. Another reason for choosing this particular hotel, was location, right off I-71 on my way to my eventual destination. September 11, 2014
Rated 5.0 out of 5.0 by My stay The location was not what I expected but my experience of the hotel was excellent. The facility was great along with it's staff. Internet was very fast also and reliable. The parking was not congested and again I enjoyed my stay. I always in enjoy staying with Holiday Inn Express because they are always on point taking care of their customers. September 9, 2014
Rated 5.0 out of 5.0 by great service close by zoo and fair grounds. Staff was friendly and helpful. The road was busy after 8:00 am but could still get out ok on road. September 9, 2014
Rated 1.0 out of 5.0 by Holiday Inn but not Express Staff was great but other then the staff, my experience was bad. Just not what I would of expected from a Holiday Inn Express, September 7, 2014
Rated 5.0 out of 5.0 by Recent Stay Excellent hotel. Very secure, clean and comfortable. September 4, 2014
Rated 5.0 out of 5.0 Comfortable time and excellent customer service The customer service was fast and excellent, the room was very clean and bathroom was spacious. Even though weathered the property is maintained well and kept very clean. The beds were comfortable. Free HBO HD channels added to the comfort. Breakfast areas was spacious with sufficient space between tables. Didn't use the pool but it looked clean and much larger than various other hotels. Easy access from the highway and 5-10 drive from downtown, German Village, Scioto Mile, and COSI. The neighborhood appeared to be run down but that was reflected in the pricing. Once inside the hotel it really did not make a difference and we enjoyed our stay. September 3, 2014
Rated 4.0 out of 5.0 by Pleasant stay Room was comfortable. Nice bed and linens. Coffee pot was located a bit out of reach. Would stay at this property again when at the Ohio State Fairgrounds. Did get have a chance to visit pool. September 3, 2014
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