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Rated 4.3 out of 5 by 207 reviewers.
Rated 5.0 out of 5.0 by Outstanding staff, great stay. Staff was professional and courteous. Establishment was very clean and all amenities provided were adequate or above expectations. Great location and in close proximity to everything. Wish they offered a veteran discount however. All in all, great stay, great staff. August 21, 2014
Rated 5.0 out of 5.0 by My Stay I really liked the room. The style of the room was very much to my liking and the comfort was good. I was there assiting a relative get set up at graduate section of OSU. I would definitely stay at this location again whenever I come back t the area. That was our first time in Columbus and I really enjoyed the stay. August 20, 2014
Rated 5.0 out of 5.0 by suprised by my stay I booked a room in this hotel as an alternate to the hotel I usually stay in due to room availability. I was pleasantly surprised that this hotel exceeded my expectations and will be my primary choice from now on. The room was nicely appointed. The bed was very comfortable; the temperature in the room was comfortable; the room was quiet and dark for an incredible night's sleep. There was a microwave and refrigerator. Above the microwave was a cabinet that contained a small supply of plates to be used in the microwave. The complementary breakfast was more than adequate and the eating area was clean and comfortable. Front desk staff was courteous. Proximity to OSU was good. August 19, 2014
Rated 5.0 out of 5.0 by All around greatness Loved every minute of it. Staff was extremely pleasant and the stay is very comfortable for the cost. August 19, 2014
Rated 5.0 out of 5.0 by Very nice Stayed here for the Katy Perry concert everything was great clean and friendly service. The only thing unpleasant was the eggs in the morning were cold. August 17, 2014
Rated 5.0 out of 5.0 by Excellent customer service by reception staff The reception staff who greeted me was friendly, well-trained and professional. He called me as soon as I was in the room to verify everything was to my satisfaction and invited me to contact him on any reasons. This attention to details are sometimes lacking even in 4-5 star hotels in hotels in big cities in US, Japan, China, Taiwan, Qatar, Singapore, Thailand, etc. Thanks! August 17, 2014
Rated 5.0 out of 5.0 by Wonderful Room We ended up with a suite, Thanks to our membership, the suite had to separate bedrooms, with a door dividing the two rooms! After a long day of driving this was heavenly! The beds were comfortable, one was a king and the other was a queen, we had a great night sleep to continue our journey home the next day. The only thing that I would like to add, is there was a young man at the desk, and a young lady. The young man was chatting on the phone with a friend, you could tell by the conversation, the young lady was very helpful and told us that she would be right with us as she finished up with a customer that was ahead of us. the young man should have ended his conversation to assist the young lady. August 17, 2014
Rated 4.0 out of 5.0 by Clean yet Noisey Rooms Rooms allowed a lot of hallway noise. There was also a lot of noise bleedover from the rooms on either side. I know they can't help it but quite a few of the patrons made a lot of noise in the hallway and allowing their doors to slam shut at all hours day and night. Mattresses were slightly uncomfortable and there were no extra blankets in the room. August 15, 2014
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