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Rated 4.3 out of 5 by 227 reviewers.
Rated 5.0 out of 5.0 by Good location walking distance to the stadium, nice rooms and pool, excellent customer service September 24, 2014
Rated 5.0 out of 5.0 by Good Stay Excellent service, good breakfast and nice fitness facility September 24, 2014
Rated 5.0 out of 5.0 by Happy with everything about my stay We were in town for the Ohio State four-miler. We had a great stay at this hotel. The beds were comfortable. The staff was friendly. Breakfast was great. I would definitely recommend this hotel to others. September 24, 2014
Rated 5.0 out of 5.0 by Wonderful Place to Stay This is a wonderful place to stay, staff goes above and beyond for you. The service is just fantastic, rooms are clean and neat, breakfast is super, and you can get coffee anytime day or night and that just makes it for me. The bath and shower are super nice, adjustable shower head, great water pressure, clean and up to date looking. Beds and pillows are very comfortable also, so you get a good nights sleep. They have a nice looking pool area, along with a work out room, which neither of them I used to to time and reason for being there, but looked real clean. So will definitely stay there next time I have to be in Columbus. September 23, 2014
Rated 5.0 out of 5.0 by Spotless accomodations A very nice stay. we were there for our daughter's surgery @ OSU Medical Center. Not any fault of the hotel, my sleep was not good d/t worry. Express breakfast started a long day. September 19, 2014
Rated 5.0 out of 5.0 by Excellent employees From front desk employees to house keeping it was a good experience. With my husband having surgery at Riverside the shuttle was a big plus. Our driver was very pleasant and delivered us on time. September 18, 2014
Rated 2.0 out of 5.0 by Attention to detail We requested a 4:15 am wake-up call as my husband had to be OSU Medical Center at 5:00 am for a scheduled heart procedure at 7:00 am. Fortunately for us I remembered to set the cell phone alarm. We did not receive our wake-up call. Upon entering the lobby at 4:45 am, we saw the night clerk out in the hall. I asked if he was the young man who was suppose to call us at 4:15. He just looked at us, walked behind the desk and began looking through a file. We could not tell if he found the request or not. We did not receive an apology or any acknowledgement that such a request had been noted. I heard him say 4:12 but nothing followed that statement. We left to make our appointment. I did request an extended stay and the concierge was very gracious in adding an extension. It was an OSU football weekend; first home game of the season. I was very grateful for their accommodation. September 17, 2014
Rated 5.0 out of 5.0 by Central Location! Whenever traveling for leisurely purposes, I always look for an area Holiday Inn Express/IHG hotel due to their consistently wonderful properties and service. This Holiday Inn Express did not let me down, and once again I left very pleased! The service was great, rooms are clean, and the location cannot be beat if you are visiting the OSU area. One of the best perks to this property was the game day shuttle! I will be staying at this property for my next trip to Columbus! September 17, 2014
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