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Rated 4.3 out of 5 by 219 reviewers.
Rated 5.0 out of 5.0 OSU HIE Good choice in the OSU area, close to campus, clean and comfortable rooms. September 15, 2014
Rated 5.0 out of 5.0 by They found and mailed my driver's license Very good service. Cleaning staff also found my driver's license. They called me and offered to mail it to me at their expense. September 14, 2014
Rated 5.0 out of 5.0 by Very nice for the price. Elevators were easy to access but hard to find from the lobby. Everything was well kept, clean and neat. Breakfast was excellent and coffee was great. September 11, 2014
Rated 2.0 out of 5.0 by Processed Food Galore You would expect processed food at a hotel like this but the Eggs and Sausage items were so overly processed I had to trash them and go for yogurt, which was the blended kid. The public areas were not as clean even after the morning rush. September 9, 2014
Rated 5.0 out of 5.0 by Good Location, comfortable beds and pillows This stay at HI Express was typical of the good rooms and quality accommodations of this chain. Could use real eggs for breakfast. September 8, 2014
Rated 1.0 out of 5.0 by Need to improve many areas. It was big disappointed from this hotel.. There was not enough staff at the night. When I checked in there was no one at the desk, when I needed to check some, no one answered a phone call from room so I went down to the desk but there was no one. Also the hotel did not recognize IHG members.. I requested a wake-up call at 4am and got a wake-up call at 4:30am. Explained what happened to GM next day, but no follow up. I just felt that GM even doesn't care customer's issues and also what customers feel.. Need better managements and also training for the staff. September 6, 2014
Rated 4.0 out of 5.0 by Nice rooms and great service. The rooms were spacious and comfortable, the service was great and the free breakfast exceeded all expectation. Free parking always a plus. September 4, 2014
Rated 3.0 out of 5.0 by Comfortable room, good service, poor breakfast Food that should have been hot was barely warm to cool. Other than that, hotel ok. August 31, 2014
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