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Rated 4.4 out of 5 by 304 reviewers.
Rated 5.0 out of 5.0 by This Place is The Besst! Exceptional Value Having stayed here for nearly a month due to a family member in nearby Riverside Hospital I can say this is an outstanding accommodation, an exceptional value. There are many properties available in the area, and we looked at most of them before booking Holiday Inn OSU. The cheaper ones were cheap indeed--often shoddy. The more expensive ones didn't appear to offer anything we needed that we didn't get here. This hotel is spotlessly clean. Most of the staff has worked for many years here or for other properties owned by this management; they know what needs doing and they do it very well. The room was spacious and quiet; always clean and neat. Free WiFi, easily accessible and reliable (my husband was able to run his business without a hitch#. The entire staff, from housekeeping to front desk, was superb: friendly and helpful and considerate and kind. Brian, Lee and Annette at reception kept things moving and helped fax documents for us. The only additional service we needed was a scanner, and the nearby Staples filled that need. Pam, always a friendly face in the morning, kept the breakfast room clean and well-stocked; there was quite a wide selection from yoghurt and fruit to hot and cold cereals and the eggs and meats were varied from day to day--the food was tasty. I grew to love the "magic pancake machine"--it turned out pancakes I would be proud to serve at home. The pool is clean and not overly chlorinated and the hot tub is divine after a tough day. The exercise room is very well equipped.. All this 4 minutes from Riverside Hospital. And within about 10 minutes there are many extremely good restaurants--we are foodies and were very happy with Columbus Fish Market for fresh fish and steaks, Mugal Dabar for delicious northern Indian food, Shiskebab for Persian food, La Chatelaine #The French Bakery# for delicious dinners, and DeNovo Bistro downtown. We were surprised to find that Columbus is a very clean city--we expected "rust belt" and got "hi-tech and financial" and the people are unfailingly welcoming and friendly. The Ohio theater is an architectural and acoustical gem #we attended symphony--very high quality). Holiday Inn Express OSU is an excellent choice; should we need to return there is no question where we will stay. January 18, 2015
Rated 5.0 out of 5.0 by Pleasant Stay! Greeted by friendly staff. Very nice hotel for our brief stay in area. Nice decor; everything seemed clean. Will visit again. January 16, 2015
Rated 5.0 out of 5.0 by Nice, large rooms Surprisingly large room with two comfortable queen beds. Great internet service. The lobby was undergoing renovations, but was not a problem. January 16, 2015
Rated 5.0 out of 5.0 by Great Staff Excellent staff made me want to stay again. The facility needs some sprucing up, but it looked like repairs were in progress. My room was fine, hotel transportation excellent, and staff friendly and accommodating. Great location for the University of Ohio. January 14, 2015
Rated 1.0 out of 5.0 by Poor quality food! The food was not edible. Rubbery eggs, stale muffins, cold coffee. I literally spit the food into a napkin and went to McDonalds down the street January 12, 2015
Rated 1.0 out of 5.0 by Terrible Noise from Room above us Throughout the evening and beyond, the room above us partied with yelling and what sounded like bowling. It makes me wonder how old the young people were, because it seemed like there were many underage people wandering around the hallways. We had to be up early because our daughter had an early flight. We have stayed at this property many times before with no problems. However, I think because it was New Year's Eve, it seemed like the room above us thought they could just party all night without a care as to who they disturbed. And yes we did call the front desk - 3 different times. Each time we were assured they would handle it. It never stopped until well after midnight. (They must have finally have passed out) Since we travel several times a year, we will probably not stay here our next trip to Columbus - there is a new hotel across the street that we have already checked out for possibly our next stay. January 10, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service The room was very clean! We loved the comfort of the bed, and pillows. We loved that we had a refrigerator, and microwave in the room. We also like the furniture in the room it was very comfortable. The bathroom was stocked well with all of the items that you require, there were plenty of towels, it was very clean, and happy that there was a hair dryer in the bathroom. January 9, 2015
Rated 5.0 out of 5.0 by Best locating and wonderful staff! OSU Holiday Inn hotel is conveniently located near downtown and OSU campus. They had a wonderful staff that was extremely helpful, good hot breakfast, comfortable large rooms, quiet and the overall hotel experience was amazing! January 8, 2015
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