Rated 4.6 out of 5 by 87
Rated 1.0 out of 5.0 by Solider2013 Poor Experience
This was our second time staying at this hotel. The experience in October we found them to be very accommodating and helpful. So we decided to stay there again in December and rented two rooms. Our second room had a young mother and child staying and when turning down the sheets found a pair of dirty women's underwear in the sheets. She called the front desk and they offered to change the sheets. At this time both were ready for bed and just sleep in the other bed. We asked for the room to be free and they offered only 1/2 price off. To me this is extremely unacceptable !! Someone there did not do there job and I was inconvenience. I am the customer and a Pro Club Member which meant nothing. The staff was less than helpful.
December 10, 2013
Rated 5.0 out of 5.0 by BATMAN69 Fort Benning
We've had to go to Fort Benning twice for my son's Army training events and I couldn't have picked a better hotel. I would highly recommend this hotel for any family looking for a great place to stay for any events at Fort Benning, which is minutes away.
December 10, 2013
Rated 5.0 out of 5.0 by CS1957 Staff went out of their way to be friendly and helpful.
Only Con is that I can not believe they do not offer a military discount. The location dictates families will be there for military graduations.
December 2, 2013
Rated 5.0 out of 5.0 by Antsreveiw ~*~ Exceptional ~*~
We stayed at this busy hotel a month before and when we walked in we got the warmest "welcome back" greeting as we came through the door.
Beautiful rooms with microwave, fridge, coffee maker, comfy beds and chairs. Coffee and hot water for tea are always available downstairs. Nice breakfast with hot pancakes, awesome cinnamon rolls and plenty of other choices are included.
Everyone on the staff is warm, friendly and willing to help.
~*~ This is the perfect place for a new military family to stay. Close and very convenient to Rt 185 and Ft Benning making it the ideal place to stay for Family Day or Bootcamp Graduation. ~*~
If I'm ever in the area again I'll be staying here. My husband said over and over again that we were "so lucky to find this place".
November 30, 2013
Rated 5.0 out of 5.0 by Nancy80 Service upon request
Our gal mopped the tile floor each day . great idea as our shoes had been everywhere! Loved this & fresh baked cookies!
Felt like we had private care.
November 27, 2013
Rated 5.0 out of 5.0 by Annie30 Very comfortable stay and helpful staff
I had made my reservation online. Prior to our trip, plans changed somewhat and I wanted to reconfigure our stay time/beds arrangement to include our son. I used the online chat service to do this with no problem. The hotel facility was great, beds very comfortable and room clean and nice. The staff was very helpful.
November 26, 2013
Rated 5.0 out of 5.0 by Maryjo1873 Very pleased!!!!
My family (6 adults) stayed at this hotel and it was great! The room rates were more than reasonable for the rooms we stayed in!! The rooms were big, updated, and clean!! Just understand...I personally dislike staying in hotels and I have MAJOR issues particularly with bathrooms other than my OWN bathrooms!!! Well I am going to say that I was very happy (and relieved) with the beautiful bathrooms our rooms had!!!! The free breakfast was more than I could have asked for (hot omelets, bacon, sausage, biscuits and gravy, pancakes, cold cereal,fresh fruit, bagels and toast, fresh coffee, Oj, apple juice, and more!!! The dining area was very "homey" with a fireplace and a flat screen tv...I felt like I was eating a living room!!! It was extremely close to Fort Benning which is where we went each day of our stay!! The staff was very friendly and more than willing to please!! This hotel was a great place to stay and I would recommend it to anyone!!!
November 11, 2013
Rated 5.0 out of 5.0 by Bluebird21 Outstanding staff
Once again we stayed at the Holiday Inn Express on Victory Drive in Columbus, Georgia. Our son was graduating from Basic and AIT at Ft. Benning.
We were greeted as if we were long lost friends who had come to stay in their home. Everyone we encountered who works there was friendly and very proficient in their duties. I observed them working with other guests who were having difficulties, and in each case the staff was professional and caring.
The breakfast was consistently preparred to appeal to varied tastes. The breakfast bar was clean and fresh each morning and constantly attended to.
If we ever have the occasion to stay in Columbus again, we will definitely stay at this Holiday Inn Express. Not only is the facility itself beautiful, but so are the people who work there.
November 9, 2013