Rated 4.5 out of 5 by 93
Rated 5.0 out of 5.0 by CS1957 Staff went out of their way to be friendly and helpful.
Only Con is that I can not believe they do not offer a military discount. The location dictates families will be there for military graduations.
December 2, 2013
Rated 5.0 out of 5.0 by Antsreveiw ~*~ Exceptional ~*~
We stayed at this busy hotel a month before and when we walked in we got the warmest "welcome back" greeting as we came through the door.
Beautiful rooms with microwave, fridge, coffee maker, comfy beds and chairs. Coffee and hot water for tea are always available downstairs. Nice breakfast with hot pancakes, awesome cinnamon rolls and plenty of other choices are included.
Everyone on the staff is warm, friendly and willing to help.
~*~ This is the perfect place for a new military family to stay. Close and very convenient to Rt 185 and Ft Benning making it the ideal place to stay for Family Day or Bootcamp Graduation. ~*~
If I'm ever in the area again I'll be staying here. My husband said over and over again that we were "so lucky to find this place".
November 30, 2013
Rated 5.0 out of 5.0 by Nancy80 Service upon request
Our gal mopped the tile floor each day . great idea as our shoes had been everywhere! Loved this & fresh baked cookies!
Felt like we had private care.
November 27, 2013
Rated 5.0 out of 5.0 by Annie30 Very comfortable stay and helpful staff
I had made my reservation online. Prior to our trip, plans changed somewhat and I wanted to reconfigure our stay time/beds arrangement to include our son. I used the online chat service to do this with no problem. The hotel facility was great, beds very comfortable and room clean and nice. The staff was very helpful.
November 26, 2013
Rated 5.0 out of 5.0 by Maryjo1873 Very pleased!!!!
My family (6 adults) stayed at this hotel and it was great! The room rates were more than reasonable for the rooms we stayed in!! The rooms were big, updated, and clean!! Just understand...I personally dislike staying in hotels and I have MAJOR issues particularly with bathrooms other than my OWN bathrooms!!! Well I am going to say that I was very happy (and relieved) with the beautiful bathrooms our rooms had!!!! The free breakfast was more than I could have asked for (hot omelets, bacon, sausage, biscuits and gravy, pancakes, cold cereal,fresh fruit, bagels and toast, fresh coffee, Oj, apple juice, and more!!! The dining area was very "homey" with a fireplace and a flat screen tv...I felt like I was eating a living room!!! It was extremely close to Fort Benning which is where we went each day of our stay!! The staff was very friendly and more than willing to please!! This hotel was a great place to stay and I would recommend it to anyone!!!
November 11, 2013
Rated 5.0 out of 5.0 by Bluebird21 Outstanding staff
Once again we stayed at the Holiday Inn Express on Victory Drive in Columbus, Georgia. Our son was graduating from Basic and AIT at Ft. Benning.
We were greeted as if we were long lost friends who had come to stay in their home. Everyone we encountered who works there was friendly and very proficient in their duties. I observed them working with other guests who were having difficulties, and in each case the staff was professional and caring.
The breakfast was consistently preparred to appeal to varied tastes. The breakfast bar was clean and fresh each morning and constantly attended to.
If we ever have the occasion to stay in Columbus again, we will definitely stay at this Holiday Inn Express. Not only is the facility itself beautiful, but so are the people who work there.
November 9, 2013
Rated 5.0 out of 5.0 by TheCounselor Great facility, new and clean rooms.
I was extremely impressed with the hotel. The staff was kind and helpful. I'd recommend this hotel to anyone.
October 30, 2013
Rated 5.0 out of 5.0 by Garyckt Great Staff!
Recently stayed here. The staff was outstanding and enthusiatic!
Great place to stay. They definitely make you feel welcome!
October 29, 2013
Rated 5.0 out of 5.0 by TammieH CLEAN & FRIENDLY
We had an excellent experience at this Holiday Inn. The hotel is close to Fort Benning. The staff was very friendly and helpful. They spoke to us each time we walked in or out of the door and they were very friendly and cheery at breakfast. Breakfast was hot and had a good variety. The rooms were very clean and comfortable. I would recommend it to anyone looking to stay in Columbus
October 29, 2013
Rated 5.0 out of 5.0 by Kathryn146 Excellent Experience
We had an excellent experience at this Holiday Inn. We were in town for 3 nights for an Army graduation. The hotel is close to Fort Benning. The staff was very friendly and helpful. They spoke to us each time we walked in or out of the door and they were very friendly and cheery at breakfast. We were originally only going to stay 2 nights but decided to stay an extra night. Our room wasn't available for the third night but the staff was able to get us into another room quickly without hassle. Breakfast was hot each morning and had a good variety. The rooms were very clean and comfortable. We will be returning to Columbus in a few weeks and we will definitely stay at this Holiday Inn again. I would recommend it to anyone looking to stay in Columbus.
October 9, 2013
Rated 4.0 out of 5.0 by Humblescot great dog hotel
The hotel has a pet area where your dog can run and do what they need to do. The best bit is that they have it right outside the third fllor door. Yes the third floor. It is on a hill.
The cost is real high forvthe hotel and for the dog.
September 22, 2013
Rated 5.0 out of 5.0 by Halcyon Wonderful Experience
I've stayed in many hotels in different countries and I really enjoyed the cleanliness and how attentive, professional, and courteous the statff at this particular Holiday Inn were. I will definitely recommend this property to any one that is looking to stay a night or two at a great hotel... A++++++
September 19, 2013
Rated 1.0 out of 5.0 by matina Poorly run property by owner
Checked in at 1AM after long 17 hour drive! Got a room with a King bed! The room had a foul odor but it was late and I was tired! I took a shower and went to bed! The bed had 2 brightly colored stains and the lamp shade next to the bed was COVERED in dust! Called down immediately to let the front desk know housekeeping missed some things! I was offered another room but just to late and tired and I dealt with it and was encouraged to tell the owner in the morning! He wasnt in when I checked out so the front desk person took a message for him as well as my email to get back to me! It was one of the rudest emails I ever got and to think it came from the OWNER of that property! He basically said upon invetigation it was lipstick on the bed because there was residue in the sink of the same color so it was determined it was MY LIPSTICK stain! WOW Never ever had a hotel accuse the guest when a complaint was brought to their attention! And on a side note the dust was never mentioned! But I assume their CSI invetigation would of also found I brought the dust in with me on my clothes or something! NEVER AGAIN and I would advise anyone else NOT to patronage this establishment!
September 10, 2013
Rated 4.0 out of 5.0 by debc66 Good breakfast variety and no smoking in all rooms!
The staff were all very friendly and helpful, food selection at breakfast was very nice variety, pool a little iffy the last day .
September 10, 2013
Rated 5.0 out of 5.0 by katiann06 Amazing
This hotel was absolutely amazing. It is clean, very nice, relaxing, and the women at the front desk were absolutely WONDERFUL! The staff was very friendly and I would absolutely reccomend this hotel to anyone. If you are at Ft. Benning for any type of gradution, this hotel is very very close to base.
September 9, 2013
Rated 4.0 out of 5.0 by Terry5 Count on holiday inn!
Clean comfortable and friendly are not just tired cliches with Holiday Inn express. It is a brand I seek out when I travel.
September 2, 2013
Rated 5.0 out of 5.0 by yooper66 Army
The Hotel was great and the staff was very helpful
August 29, 2013
Rated 5.0 out of 5.0 by Grad247 Great service.
Staff is wonderful! All staff did their job to perfection.
August 25, 2013
Rated 5.0 out of 5.0 by Kkpolson Super clean and comfortable
My son is stationed at Fort Benning and was in an auto accident. I flew out and by the time I reached the hotel it was 1:30am. The employee was extremely nice and quickly checked us in so we could get some rest. In the morning the same friendly service from all employees.
I had a 2 queen bed suite. I was pleased with the size. I must admit I was a bit nervous because I would be sharing the room with my 21 yr old son. We had plenty of room and were even able to have dinner at the table in the room. Keep up the great service!!
August 21, 2013
Rated 5.0 out of 5.0 by CmH73 Super nice staff and fabulous room
I would recommend this hotel to anyone passing through the Columbus Georgia area. We came in to see our son graduate Ranger Training. The room was super clean and very comfortable. The staff was super nice and very friendly. Breakfast was great as well. Lots of different stuff to choose from. Plus it was very close to the Military Base which is what we needed. Can't say enough great things about this hotel.
August 21, 2013
Rated 4.0 out of 5.0 by Sharon0173 Great service
Excellent front desk staff. We were greeted with cold bottles of water upon arrival. They also had fresh cookies available. The only negative was that I noticed hand prints on the headboard. Overall, the rest of the room was very clean, so I didn't complain. Loved the shower and they provided plenty of towels. This is usually one of my complaints at other hotels. The breakfast was nice and the staff in the dining area was very nice. I liked that there was a laundry room available. Would definitely stay there again.
August 20, 2013
Rated 5.0 out of 5.0 by ZROD Fresh, ample room accomodations & comfortable beds. Lots of outlet access for media plug-ins.
We were visiting Ft. Benning for an Airborne graduation. Tried to book this hotel first, but was totally booked. We stayed at the older Holiday Inn, off Manchester Expressway. Although the staff and customer service were very good; the hotel was much older in need of updating of worn room and lobby furniture; not to mention the small bathrooms. Wish we could have stayed at this Holiday Inn Express location from the beginning of our stay. Walking into the lobby late in the evening, was refreshing after a long day and much needed rest. The room was immaculate with ample space, 2 comfy queen beds, desk, dressers, plenty of outlets to plug in our tech media. Will keep this in mind when we return.
August 20, 2013
Rated 5.0 out of 5.0 by MPingel Love Holiday Inn Express
We absolutely love staying at Holiday Inn Express! We are never disappointed!!! It was a nice touch receiving bottled water as rewards member when we arrived as it was a hot day.
August 19, 2013
Rated 5.0 out of 5.0 by cbaber1 Ft Benning graduation
We were in town for graduation at Ft Benning. The hotel is beautiful and clean. On a busy road that can cause difficulties getting inand out of lot but otherwise great stay. Breakfast was very good and many choices. Room was clean, cool, no odors, new linens and furniture. We were also upgraded to a Suite for free d/t my Rewards Program membership! I would stay at this hotel again.
August 18, 2013
Rated 5.0 out of 5.0 by Vandevo Clean
Staff very professional. You are very fortunate
To have personnel who obviously like their jobs
And it shows.
August 16, 2013
Rated 4.0 out of 5.0 by Goaliegirl717 Overall good experience
The rooms are nice, and the beds are comfortable. The air conditioning units are a little loud, however. The breakfast selection was a little below average, but still decent. Overall, jt is a nice hotel that I would recommend. Great place to stay if you need to get to Ft. Benning quickly, but
August 14, 2013
Rated 3.0 out of 5.0 by Geotek Disappointed
We chose to stay at this Holiday Inn Express for our son's family day from at Fort Benning on our experience with this hotel brand. We were VERY disappointed with the way our reservations for 3 rooms was handled. There are plenty of other hotels in the general area and I suggest you consider staying at one of those. Might as well seeing how there are essentially no restaurants close to this hotel. There is a Papa John's next door if you like pizza, but you don't have anything else.
Basically the hotel sold one of our 3 confirmed reservations and we did not find out about it until our flight landed in Atlanta. They apparently had the correct credit card information for 2 of the rooms but not the third. Like it would have taken a rocket scientist to figure that one out, huh? We wound up sharing rooms with the others. The breakfast buffet was also poorly managed - they ran out of forks and we ate breakfast for a couple days with spoons. The woman in charge of the buffet was very unfriendly and not at all accommodating. Make your own decision but we didn't stay here when we returned for graduation.
August 13, 2013
Rated 5.0 out of 5.0 by CPTL 1st time stayer
Place was exceptionally clean. I'm a former bathroom remodeler so the first thing I do is check out the bathroom. It was nice. A/C quit pumping cold air so the front desk guy came and fixed it. All three of the front desk personnel were awesome. The food was on par with army breakfast and seeing that I'm Army, it wasn't impressive at all, but it was included in the price and it filled me up. I would recommend this hotel.
August 11, 2013
Rated 5.0 out of 5.0 by Retro Awesome Stay
This was my first time at this property. I will definitely stay again.
I was upgraded upon arrival and stayed in a great suite for 3 nights. The hotel staff was very attentive. The young lady at the front desk was awesome... she continued to be accommodating and asked me how I was doing everyday. So did the other employees at the desk throughout my stay. You have a GREAT TEAM at this location!! Congratulations. For those traveling to Columbus for military visits, this hotel is very convenient to Fort Benning.
August 10, 2013
Rated 3.0 out of 5.0 by Beverlyn52 Poor Customer Services and Lack of Accommodation
My son's military graduation was very important to me, so I booked a room a month in advance using his military's discount while we all were there. After returning to the hotel the desk clerk tried to change the rate of my hotel and refused to accommodate me until I called the corporate office. She also refused to give me room for another night until after I called corporate office. Corporate office asked the manager to speak with me, but the manager never did come out of the office. She sent the desk clerk to represent her. The hotel sent a small gift bag as a piece offering which was nice, but my family and I should never had been put through this. If I had another opportunity to stay at this hotel again, I would but I think that management should improve the way they treat their guest. We pay the bills not them.
August 8, 2013