Rated 4.6 out of 5 by 87
Rated 5.0 out of 5.0 by Thompsonke Fantastic Stay
The staff was awesome! So friendly and helpful. The room was clean and I was pleasantly surprised by the free breakfast and the quality of the items served. Just a mile or so from the base, which was an added plus. And as a priority member, my check in was pretty much complete when I arrived, so we went straight to our room.
July 8, 2013
Rated 5.0 out of 5.0 by Theanne great service
The staff were very helpful and most courteous. I was able to get an early check-in and felt that security was good. Thanks for making my visit to my son at Ft Benning comfortable.
July 3, 2013
Rated 4.0 out of 5.0 by Coffeezone Great first visit.
Very nice place to stay for events on Ft. Benning. Pool is nice...wish it had a hut tub. Breakfast is nice, all the basics are covered.
July 3, 2013
Rated 5.0 out of 5.0 by BevB6634 Great choice!
We stayed here for Family Day to visit our son at Ft. Benning on Mother's Day. We liked it so much we came back and brought relatives to stay here for his graduation. This is a new, comfortable, clean property and the location is absolutely perfect. You are minutes to any part of Ft. Benning and only a couple miles away from the mall and dozens of restaurants. The staff is SO courteous and understand military family! I will definitely stay here again!
June 20, 2013
Rated 5.0 out of 5.0 by BigRooster Excellent Staff and Service
The staff at the Fort Benning HIE went above my expectations. My check in was quick, the amenities were outstanding and I think it's the best hotel you can get on Victory Drive. The breakfast bar is the HIE standard but there was penty of it and the wait staff was really helpful. Hot coffee is always appreciated. Often we would come home form a bad day from work and they made us feel right t home.
June 20, 2013
Rated 4.0 out of 5.0 by VacationerOhio Great Stay!
We found this Holiday Inn to be very clean, and comfortable. The staff was very friendly and informative. The suites were also a great value.
June 10, 2013
Rated 5.0 out of 5.0 by Mike333 Excellent Stay
Excellent accommodations for the price. Just a few minutes from Fort Benning front gate. Motel staff very courteous.
June 4, 2013
Rated 5.0 out of 5.0 by MEC1426 Blown away
This was one of the nicest hotels I have ever stayed in. The rooms were super clean even with two beds. Everyone was friendly and helpful. We will be staying again in June. I would recommend this hotel to everyone!
May 22, 2013
Rated 5.0 out of 5.0 by MrIns Helpful front desk & manager
Stayed 2 nights while attending our soldier's OCS graduation. The manager, Alex, personally went above and beyond to accommodate our need for parking & electrical hookup for our 36' motorhome - calling in an electrician to expedite repair to their exterior outlet and marking off a parking area for us when it was discovered their outlet wasn't working. Aware we were travelng by motorhome the front desk manager, Jasmine and her co-worker, even had an extension cord ready upon our arrival. Breakfast, cleanliness, room & outdoor pool were welcome, reliable features. Front desk made us feel appreciated as guests. The Holiday Inn Express is a neat, well-run up-scale establishment conveniently located in contrast to an otherwise somewhat challenged neighborhood. It's also a popular location.
Thank you Jasmine & Alex & staff...!
May 22, 2013
Rated 5.0 out of 5.0 by tinman47 Very Nice Stay
This location was perfect for my needs, and as I shop from referrals, the other reviews were accurate. The staff was an A+, and all the other amenities were equally as pleasurable. Would definitely stay here again!
May 18, 2013
Rated 5.0 out of 5.0 by LisaQ Would stay here again
Nice and comfortable. Good breakfast. I would stay here again.
May 16, 2013
Rated 5.0 out of 5.0 by Oregondad Graduation stay
The facilities and staff were 1st rate all around. Excellent breakfast. Very convenient location for dining, Fort Benning events, and local attractions. (Civil war Naval Museum, River Walk, Infantry Museum, and Visitors center.) Would recommend to anyone traveling this way.
May 15, 2013
Rated 4.0 out of 5.0 by nutters thanks so much1
they were wonderful and accepted us as a late arrival...after a 12 hour drive. Stayed here for family day and graduation of our Cav Scout...only complaint was our room had an odd musty smell including the bedding, our first night. they did change everything later that day which helped. Overall both our visits were wonderful and the staff were all friendly and helpful
May 13, 2013
Rated 5.0 out of 5.0 by DeployedArmyMom The best location/price for business at FT Benning
This hotel was updated and really stylish down to the pictures on the wall. I had my entire family stay at this establishment, which was very convenient to FT Benning/Nat'l Infantry Museum where commencements were held. Restaurants and shopping were less than 8 miles away. The staff was very courteous & helpful. I would highly recommend this location to Priority Club AND non Priority Club members!
May 11, 2013
Rated 3.0 out of 5.0 by mminer Family Weekend - Ft. Benning
The hotel is close to one of the gates at Ft. Benning but it is not a good location for restaurants, shopping or just hanging out. There are better locations around Columbus.
The staff was fair, didn't go out of there way to be helpful. I was disappointed with the interaction I had with most of the staff.
The real disappointment was the TV. They have a weird system. No movies on demand and since you're not close to anything we wanted to find something to watch. Most of the chanels on the cable menu weren't available to you. Very frustrating.
May 3, 2013
Rated 5.0 out of 5.0 by Ann19331211 great room and service
We called about 4 days prior to coming to Columbus/Ft. Benning and were able to get a room. The only downfall was that we had to take the "golf package". I am 80 years old and have never played golf, but the room was very nice, I told the lady to give the golf package to someone that played golf. My daughter, great-granddaughter and myself had driven from the New Orleans, Louisiana area to see my grandson grandson graduate from the paratroopers. When we arrived the front desk was very helpful even showing me how to use my cell phone (had to stope in Mobile and buy one, as I had left mine at home). Anything they could do to help us they did. I would recommend this to anyone.
April 24, 2013
Rated 5.0 out of 5.0 by DDG2 Outstanding Service & Comfort; Great Location
The location and access was perfect for us as we were in Columbus for activities at Fort Benning. We reserved a suite which was roomy and comfortable. The amenities were great and the courtesy & professionalism of the staff; from the front desk to the housekeepers and breakfast room attendants, was outstanding. We would stay here again.
April 18, 2013
Rated 5.0 out of 5.0 by Janice10 Great Hotel for Ranger School Darby Pass
We stayed at the hotel while meeting our son on Darby 8 hr pass from Ranger School. The hotel staff were great, providing a room on the back of the hotel where our son could sleep while we ran errands, did laundry and got him ready to return from pass on time. The staff helped us confirm the location of a barber shop, coin laundry both within 1 mile from location. Additionally both Ranger Joe's and Commandos are within 1-2 miles. The hotel is perfectly located to access of resources and post main gate. I cannot say enough about Theresa and the front desk staff, they were great! Thank you!
April 17, 2013
Rated 4.0 out of 5.0 by kmwoolpie Columbus, GA 4-11-13
All good as usual, just wish hotels in general could come up with better/softer pillows.
April 17, 2013
Rated 5.0 out of 5.0 by MilitaryMom Very Friendly Staff
Clean, nicely kept rooms. Nice breakfast options, although a little heavy on the carbs. Loved the fresh pancake maker!
Extremely friendly and accommodating staff; used a DVD player, hotel safe (wish they were in room for more convenience) and extended our stay by one night with absolutely no problems. Will be staying there again when our son finishes OCS.
April 14, 2013
Rated 5.0 out of 5.0 by JM78 The room was very nice and comfortable
Our Son was graduating from Basic Training at Ft. Benning. We were just 2 minutes from the base which made our trips back and forth with our solider so convenient! The hotel was very accommandating and we actually got to check in 2 hrs earlier because the room was ready. That was wonderful as we had been driving for 19 hours. The staff was very helpful and the breakfasts were great too. My son and his OCS buddies just took over our room when we checked out on Friday morning as they had to find a place to stay until OCS checkin on Sunday. Jazmine, the Manager, was wonderful to work with. We will definitly stay here on our return trip!
April 13, 2013
Rated 5.0 out of 5.0 by KC75 Great beds and shower.
Perfect bed for me, quality mattress. Full flow shower with lots of constant hot water. Room nicely furnished. Staff extremely helpful and courteous. Very competitive price. Will stay there again and have already recommended this hotel to family member visiting Ft Benning later this year.
April 12, 2013
Rated 5.0 out of 5.0 by candedad13 Our trip to GA
We went on a little excursion to see our son graduate from boot camp in Fort Benning. The staff was great and there was plenty to do around the area.
April 4, 2013
Rated 5.0 out of 5.0 by Fireball Pleasant stay
We spent one night here inMarch 2013 and found it quite nice (and we are VERY picky). Large, comfy room. Quiet and clean.
March 29, 2013
Rated 4.0 out of 5.0 by archery great hotel
greta hotel, comfortable and clean. up to date decor. I wished breakfast was open later
March 17, 2013
Rated 3.0 out of 5.0 by briantenn Nice, but not what I asked for...
First off, I'd like to say that the staff and room were very nice. It just wasn't what I asked for.
My stay was the first night of my honeymoon. I made my reservation over the phone in hopes of avoiding any problems. I called the reservation line, not the local hotel. I specifically asked for a honeymoon suite. The representative I was talking to took my Priority Club number, congratulated me, found me a honeymoon suite at the Columbus-Ft Benning Holiday Inn Express, and gave me a government rate because I'm an active duty Marine.
When my new wife and I checked in, We were greeted and helped by a very nice lady. We got to our room to find just a regular suite. Don't get me wrong, the room was very nice. It just wasn't a honeymoon suite like I asked for (since I just got married). The next morning, I asked about the honeymoon suite and was told "we don't even have a honeymoon suite".
With all of the hotels that the IC Hotels Group has in the Columbus area, you'd think they know which ones have honeymoon suites and which ones don't.
A night that I wanted to make just a little more special was tarnished with disappointment. The staff at the hotel offered to make it up to us on our next stay. That was nice but my next stay won't be on my honeymoon. It was a special night and I had hoped to celebrate it with every indulgence.
Well, that night is gone forever. So is my satisfaction with IC Hotels.
March 16, 2013
Rated 5.0 out of 5.0 by DGOH Nice accommodations and value
Perfect location for visit to Ft. Benning. Will be returning again soon to same property.
March 12, 2013
Rated 5.0 out of 5.0 by ArmyMom56 Perfect Stay
We were at Ft. Benning for the arrival of our son home from Kuwait. The staff was very accommadating and helpful; Suggested a great place for dinner. The breakfast was very nice and plenty to choose from, also very clean! The mattress was comfy and overall it was a pleasant stay and we will stay there again.....Also, remember out troops!!
March 1, 2013
Rated 4.0 out of 5.0 by kmwoolpie Ft. Benning Feb 2013
A fine stay as usual. Just wish hotel pillows were more to my liking.
February 25, 2013
Rated 5.0 out of 5.0 by Yumans Ft. Benning Basic Training Graduation
We stayed at this hotel during the graduation week at Ft. Benning. The location couldn't be beat. It is very close to the Infantry Museum and the entrance to Sand Hill on the base. It is also freeway close.
The hospitality was very good. All three of the front desk employees were very friendly and helpful. They were conversant and personable.
The breakfasts were well-prepared and featured alternating cheese omelettes and bacon, scrambled eggs and sausage, with biscuits and gravy daily. While this is not top of the line dining, it does the trick and is ample. They also made sure there was coffee available early for those of us who attended the early morning PT on "Family Day": The lady who managed this kitchen was polite and amiable. She kept everything clean and stocked.
Our room was clean and well-stocked. As is common to economical hotels, the bath towels were small and rough however. The shower curtain looked new, but smelled sour. This was the only real problem with the place. Housekeeping was prompt and friendly.
One caveat to this hotel is the neighborhood. You will find a wide variety ot tatoo palors and cash advance businesses. It is blighted for the most part. Quite a few homeless or unemployed hanging around the streets. I never felt nervous about this. It was just not a pretty area.
February 6, 2013