Rated 4.6 out of 5 by 332
Rated 5.0 out of 5.0 by 15Pat Comfortable, quiet and great service.
For health reasons we are on a gluten free/ dairy free diet. The desk clerk was very nice and called to see if boiled eggs were available for breakfast. We understand when a supplier is unable to supply something. Eggs have been a problem everywhere. Everything else was top notch! A very clean, quiet, comfortable room.
February 5, 2016
Rated 4.0 out of 5.0 by Longdrive16 Close to Fort Benning
This Holiday Inn Express was pretty much as expected. I've used these more often lately. Property appears to be new and kept clean. Room was nice, beds and pillows great. Heater/Air was tough to regulate but worked well. Loud fan from heat/air unit. WiFi ok, Direct connect good on internet.
Breakfast selection good. I did get cold eggs and pancake machine needed filled but other than that it was fine.
My room could have been cleaned with a little more detail. Ie...stuff under bed not vacuumed, little details but not bad.
February 5, 2016
Rated 3.0 out of 5.0 by dmckinney Comfortable bed
As I explained at great length in earlier section of this survey, we were very unhappy with the handling of the call to the front desk for the women in the parking lot screaming her head off of HELP. I was told to hang up and dial 911, I would say that was not very helpful to me or the woman in the parking lot. I could not have told 911 where I was not even the street name.
February 2, 2016
Rated 5.0 out of 5.0 by Parnassus Really clean and great staff service
Loved having a mini fridge, microwave and coffee maker in room. Nice to be able to grab a quick hot breakfast.
February 1, 2016
Rated 5.0 out of 5.0 by Cantinflas 47 La luna de miel que nunca tuve
mi procimo viaje cera para disfrutar con mi esposa la luna de miel que nunca hemos tenido. Cuando joven nuestros compromisos nos limitaba estar fuera del hogar. Nuestro hijo menor ya no esta con nosotros pues se independiso y eso nos da la livertad de poder viajar y tomar unas bacaciones muy bien meresidas.
January 18, 2016
Rated 5.0 out of 5.0 by pf1917 Will drive extra miles just to be able to stay here!
I have stayed here three times and have been totally happy with everything about this hotel. My trips have spanned over a year so I know that this is a consistently excellent place to stay. Not a fluke. From the moment you arrive until you leave, the staff, the rooms and bath, the overall look of the areas, the breakfast provided never fail to be the best I've experienced for this type of stay. On our way back through the area, we drove longer than we wanted to just to make it back to this hotel for our night's stay. It was definitely worth it!
January 14, 2016
Rated 2.0 out of 5.0 by Alex000 Cancelled reservation
I had two separate reservations while I was on a two week business trip, seeing as I had to go back home for the weekend so I had one reservation for the first week up till the first Friday then a second starting the following week.
My main problem was that when I was heading back for the second week, my reservation had been cancelled by the hotel staff and they said their rooms were all sold out so they had to send me elsewhere. This was really inconvenient for me since everyone else from my group (10+) was staying in the same place. First off, the actual staff didn't tell me they cancelled my reservation (for no apparent reason) but I had to call guest relations and they told me the hotel did it. Second, I'm fairly certain they cancelled my reservation for someone else who wasn't paying a government rate. It took several calls and then I guess I spoke to a manager who magically found me a room after everyone saying they had nothing. As a platinum member, I don't think this should have happened
December 20, 2015
Rated 5.0 out of 5.0 by MDMom1410 Great staff
I was very impressed with the clean spacious rooms. The rooms were equipped with a microwave, coffeemaker, refrigerator, couch, table, extra chairs, choice of pillows and extra towels. But i was more impressed with the staff. From the moment I checked in, they were courteous, efficient and very helpful. I had left my lights on my rental car and the next morning, the front desk staff contacted the maintenance staff for help. They had a set of booster cables in the office and went out and boosted my car. Whenever I asked for help or directions, the staff was always available and courteous. They went above and beyond to make my stay enjoyable. I would highly recommend this hotel.
December 19, 2015