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Rated 4.6 out of 5 by 153 reviewers.
Rated 4.0 out of 5.0 by great hotel greta hotel, comfortable and clean. up to date decor. I wished breakfast was open later March 17, 2013
Rated 3.0 out of 5.0 by Nice, but not what I asked for... First off, I'd like to say that the staff and room were very nice. It just wasn't what I asked for. My stay was the first night of my honeymoon. I made my reservation over the phone in hopes of avoiding any problems. I called the reservation line, not the local hotel. I specifically asked for a honeymoon suite. The representative I was talking to took my Priority Club number, congratulated me, found me a honeymoon suite at the Columbus-Ft Benning Holiday Inn Express, and gave me a government rate because I'm an active duty Marine. When my new wife and I checked in, We were greeted and helped by a very nice lady. We got to our room to find just a regular suite. Don't get me wrong, the room was very nice. It just wasn't a honeymoon suite like I asked for (since I just got married). The next morning, I asked about the honeymoon suite and was told "we don't even have a honeymoon suite". With all of the hotels that the IC Hotels Group has in the Columbus area, you'd think they know which ones have honeymoon suites and which ones don't. A night that I wanted to make just a little more special was tarnished with disappointment. The staff at the hotel offered to make it up to us on our next stay. That was nice but my next stay won't be on my honeymoon. It was a special night and I had hoped to celebrate it with every indulgence. Well, that night is gone forever. So is my satisfaction with IC Hotels. March 16, 2013
Rated 5.0 out of 5.0 by Nice accommodations and value Perfect location for visit to Ft. Benning. Will be returning again soon to same property. March 12, 2013
Rated 5.0 out of 5.0 by Perfect Stay We were at Ft. Benning for the arrival of our son home from Kuwait. The staff was very accommadating and helpful; Suggested a great place for dinner. The breakfast was very nice and plenty to choose from, also very clean! The mattress was comfy and overall it was a pleasant stay and we will stay there again.....Also, remember out troops!! March 1, 2013
Rated 4.0 out of 5.0 by Ft. Benning Feb 2013 A fine stay as usual. Just wish hotel pillows were more to my liking. February 25, 2013
Rated 5.0 out of 5.0 by Ft. Benning Basic Training Graduation We stayed at this hotel during the graduation week at Ft. Benning. The location couldn't be beat. It is very close to the Infantry Museum and the entrance to Sand Hill on the base. It is also freeway close. The hospitality was very good. All three of the front desk employees were very friendly and helpful. They were conversant and personable. The breakfasts were well-prepared and featured alternating cheese omelettes and bacon, scrambled eggs and sausage, with biscuits and gravy daily. While this is not top of the line dining, it does the trick and is ample. They also made sure there was coffee available early for those of us who attended the early morning PT on "Family Day": The lady who managed this kitchen was polite and amiable. She kept everything clean and stocked. Our room was clean and well-stocked. As is common to economical hotels, the bath towels were small and rough however. The shower curtain looked new, but smelled sour. This was the only real problem with the place. Housekeeping was prompt and friendly. One caveat to this hotel is the neighborhood. You will find a wide variety ot tatoo palors and cash advance businesses. It is blighted for the most part. Quite a few homeless or unemployed hanging around the streets. I never felt nervous about this. It was just not a pretty area. February 6, 2013
Rated 5.0 out of 5.0 by Excellent Hotel! I enjoyed staying here and it is close to quite a bit of shopping areas. January 16, 2013
Rated 5.0 out of 5.0 by Great Stay This is one of the best Hotels I have ever stayed in. Will stay again in the near future. January 9, 2013
Rated 5.0 out of 5.0 by Always clean Cleanliness, free breakfast, and free peaking are the major factors in choosing a hotel for me; especially cleanliness. This hotel meets those requirements. Also very close to Ft. benning, but a few miles from major shopping. But the expressway is right there and it's no problem. January 2, 2013
Rated 5.0 out of 5.0 by Very Close to BCT Graduation Ceremony Location, Location, Location. We traveled to Fort Benning to watch my son's Graduation. The hotel was literally 5 minutes from this hotel. We were able to manuever in and out of the entrance with ease. Value: Our suite was very comfortable and clean. It was cheaper to stay in the Pheonix City area but by the time you traveled to Phenix City, you burnt your savings up in gas. Customer Service: TOP NOTCH !! After our soldier was released for Family Day and Graduation, we had no where to fellowship with our solder and his friends. The clerk allowed us to sit in the breakfast area/lounge area where we spent hours reuniting and story telling. We enjoyed a comfortable sofa, a few side chairs in front of the beautiful fireplace and a very large television. The clerk was more than willing to help with whatever requests we had. She even made us fresh coffee and warm cookies. If we ever attend another graduation at Fort Benning, there is NO DOUBT we WILL be staying here again. Thank you Holiday Inn Express for the phenominal Customer Service you provided. December 25, 2012
Rated 4.0 out of 5.0 by Comfy, Clean and Classy Like many others we were coming into Columbus for a military ceremony. I booked this hotel after reading positive reviews and we were not disappointed. This place is a bright spot on that part of Victory Dr. It was really nice and clean. The beds and pillows were comfy and decent sized(we had a queen suite). The continental breakfast was above average. The desk staff was always friendly. December 17, 2012
Rated 5.0 out of 5.0 by Very good overall Very good experience. The staff were very friendly and helpful, and the room was comfortable and clean. The breakfast was fair, could have included more fruit choices. December 12, 2012
Rated 5.0 out of 5.0 by Great Time We stayed for 4 days and had a great time. We were in Columbus for our sons graduation at Fort Benning. The location of the hotel was perfect for our visit. The room was very clean and comfortable. The staff was extremely pleasant and very helpful. The free breakfast was much better than what we expected. December 10, 2012
Rated 5.0 out of 5.0 by Exceeded Our Expectations The suite was roomy, clean, and comfortable. The only thing I can add is that I would like to see some fruit added to the breakfast menu. December 6, 2012
Rated 5.0 out of 5.0 by comfortable Had a good exp and would reccomend this HIE. to an.yone visiting Ft Benning. December 5, 2012
Rated 5.0 out of 5.0 by Great Location We stayed at your facility to attend our sons "family day weekend". We were very happy with the room and complimentary breakfast. The bonus was the location as we were close to the freeway with access to everything. So we booked again for the graduation and it was held at the National Infantry Museum which was about 8 mins away. December 5, 2012
Rated 4.0 out of 5.0 by Holiday In express Columbus-ft Benning Overall experience was good we would return if we come to Columbus. Room and comfort the TV didn't work when we got in the room it was unplugged it was difficult to plug in but staff helped with that. I would be good to have an extra blanket for the bead. Breakfast was great lots of verity staff were patient and friendly and polite The service was professional and on time November 30, 2012
Rated 5.0 out of 5.0 by Wonderful visit, excellent hotel My husband and I recently stayed here for Thanksgiving for his short family pass from Army basic training. It was fantastic. To start from the beginning, the location is excellent (just a few minutes outside of Fort Benning), the parking is free and plentiful, the staff was very friendly and welcoming, the room was fantastic (we had a jacuzzi suite) - very clean and the bedding was very comfortable, the blackout curtains are excellent, the free breakfast was good and had a nice variety, and there is a Papa John's pizza right next door, which we loved. Other restaurants in the immediate area are scarce but there are plenty of them and more just a short drive away, near the Columbus airport. The regular rates are bit pricey compared to some other hotels in the area, but they offer fantastic military discounts, as well as other program discounts (e.g. AAA). All in all, we had a wonderful stay, and I would recommend this hotel to anyone. We will be staying here again when my husband graduates from OSUT in January, and I imagine us staying here any time that we travel to the Fort Benning area. November 29, 2012
Rated 5.0 out of 5.0 by Great, courteous service This was an excellent stay and the staff members were outstanding and eager to provide assistance. November 20, 2012
Rated 1.0 out of 5.0 by below par this hotel is not old at all, but it acts as being old and outdated, people seem bored and it is in a horrible location - there are no sit down restaurants within 6 miles and if you travel to downtown for food, the restaurants decided to close early, I mean before 8:45 pm. - chairs already on top of the tables !!! Of course McDonald's was open - who needs that for a meal after a 6 hr. drive ?? The location is that bad, even Wendy's, nearby the hotel, had closed !!! I will find better location options on my next visit to Ft. Benning Now I understand the low occupancy that night ! November 18, 2012
Rated 5.0 out of 5.0 by Home away from home The staff made my stay very relaxing. I spent 22 nights while attending a school and they were very hospitable. They really couln't have done anything better. Location was very convenient for access to Ft Benning and close enough to the expressway to go eat out. Highly recommended. Would definitely stay there again. November 13, 2012
Rated 5.0 out of 5.0 by Excellent Staff From check in to check out, everyone was very friendly and helpfull. The room was clean and fresh. October 24, 2012
Rated 5.0 out of 5.0 by An excellent property with great staff! I've stayed at this same property twice now and had a wonderful experience both times. Super clean. WONDERFUL, courteous staff! October 19, 2012
Rated 4.0 out of 5.0 by Great room Excellent visit. Confortable beds. Great service. Would stay there again. October 14, 2012
Rated 5.0 out of 5.0 by consistently excellent I stay in this hotel 1-2 times pere month. My stays are always exceptional and the staff is always helpful. On my last visit the welection at breakfast was uncharacteriscally disappointing. Out of yogurs and my favoritew cereal and the bread selection was also abbreviated. October 14, 2012
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