Rated 4.8 out of 5 by 72
Rated 5.0 out of 5.0 by JAG59 Clean, Friendly and Excellent Service
Staff is extremely friendly and helpful, the housekeeping was top notch you could pass a white glove test. I highly recommend this property.
August 8, 2013
Rated 5.0 out of 5.0 by acsparky Enjoyed stay!
Clean room, nice amenities, very friendly staff. Would recommend.
August 7, 2013
Rated 5.0 out of 5.0 by Lacy26 Great Time
We had a great time! The hotel had a lot going on with family reunion events during our short stay. The room was nice, clean organized. The location was perfect for our visits to Pine Mountain and Callaway Gardens. We thought that the breakfast had a lot of variety. We loved the pancake maker!
August 5, 2013
Rated 5.0 out of 5.0 by atl1lgd Great Hotel
This is a great place to stay in Columbus. Lots of food choices near by. The staff is very courteous and friendly. The hotel is clean and well kept. The dinning area is large and there is a nice variety for breakfast.
July 30, 2013
Rated 5.0 out of 5.0 by Njoying60 A REAL GEM!
From my initial contact with the front desk ,this stay was a winner. Personnel are friendly, helpful and have a wonderful, warm sense of humor.
My room was spotless, the bed comfortable. I appreciated being on the pool-side as there was no traffic noise. The wireless was slow, but the front desk offered an ethernet cable which worked like a charm.
I used the gym and spa; they were spotlessly clean, as well. I also took a dip in the pool which is saleen treated, a nice change from heavy chlorine.
There are treats at the front desk in the evening, cookies and popcorn. The hotel is convenient to several restaurants and to the freeway. I'm a business traveler and stay in hotels more than I would like, but have to say this one was a pleasure.
This hotel is a real gem and I would attribute it to the staff and they way they seem to treat each other and their clients.
July 18, 2013
Rated 5.0 out of 5.0 by Phillyb Great Staff
Late evening arrival, and front desk is just super! Would stay here again, beds were comfortable and room was quiet and lots of room!
July 15, 2013
Rated 4.0 out of 5.0 by GTHorn Great Place to Stay
The Express is the Best in Columbus. My family and I enjoy staying there every year! Peaceful, clean, and enjoyable. Recommend to all!
July 12, 2013
Rated 5.0 out of 5.0 by AlleyB3 Awesome experience
What a great experience. I have a lot of allergies and severe chemical sensitivities. I had asked ahead of time if they can use the ozone machine and to not use fragrances in the room. I have done this with other hotels and still had problems with allergies and strong perfume odors. I was concerned that I might get there being tired and still have to worry about my room smelling. I was so excited to get into my room and not have a problem with odors and dust. It was awesome to be able to arrive from a long car ride and just relax. I had no problems with allergies, chemical issues or anything else. The mattresses were sooooo comfortable and the staff were very helpful with all of my matters and concerns. They even remembered me as I arrived from my phone call knowing that I had these issues. I was somewhat embarrassed to have so many special needs but they made me feel like it was no problem at all. My experience was AWESOME!!!
July 9, 2013
Rated 5.0 out of 5.0 by Barb1981 Great Service/Friendly Staff/Clean Rooms
Absolutetly enjoyed everything about our stay. The staff are very friendly. Rooms are very spacious and clean.
July 9, 2013
Rated 5.0 out of 5.0 by ashley505 Return Visitor
I have stayed at this hotel at least 4 times in the past year and it is wonderful. It is always clean, the staff is very friendly, the food is good. I am planning on staying there again in the near future.
June 21, 2013
Rated 5.0 out of 5.0 by TCBNAFLASH Taking Care of Business
Stayed there for nearly a dozen week-long stretches over an 18 month period. Service was always top-notch. Room was always nice and clean, and staff was very accommodating. Ben, Alisha, Yvonne, Angela, and the rest of the staff were always great. I will always stay here when I come to Columbus. Highly recommend.
June 11, 2013
Rated 4.0 out of 5.0 by redsox3511 Stay while visiting my son at Ft. Benning
I cannot say enough about the weekday daytime and early evening front desk staff. They were wonderful!
June 4, 2013
Rated 5.0 out of 5.0 by Trying2go Great hotel in Columbus
This hotel has alot of things positive about it. If any of these appeal to you, I would seriously recommend staying here.
1. Customer service 10 of 10
2. Location-close to a ton of restaurants
3. Great breakfast-a variety of eggs, sausage, juices etc.
4. 1 minute of major freeways
5. 15 minutes from Ft.Benning
6. 1 hr and 40 minutes from Atlanta Airport
May 7, 2013
Rated 5.0 out of 5.0 by TLM2013 Best place to stay!!!!!!! if ever in town again will definitely stay here!!!
This was the best place I've ever stayed at, over the last week I stayed in several hotels and this one is tops. They made ever effort to make me feel at home. I was there with my new daughter in-law for my sons graduation. When the staff found out that my son and his then girlfriend was planning to be married the day before graduation, they bent over backwards and help to make it a very special event for them both. I really felt like they cared and wanted our stay to be pleasant and it was. Also I wanted to recognize Yvonne and Ben, they were great help in planning and finding places around the area we needed to get to. I also wanted to thank the owner who congratulated my kids and gave them a bottle of wine. Again thanks for the warmth of home.
April 12, 2013
Rated 5.0 out of 5.0 by Pumpkinsmommy general
Your beds are extremely comfortable. Seemed much nicer than in previous years.
Amenities inside room and out great
April 12, 2013
Rated 5.0 out of 5.0 by kid1027 Staff is Excellent
Our room was very nice and well maintained.The Front desk manager and ladies made us feel at home. By the way solders you are given the respect and thanks you deserve here. The staff was friendly and helpful.
April 10, 2013
Rated 5.0 out of 5.0 by jeff100 Best staff.
The staff at this hotel are the most friendly, courteous and helpful I have ever encountered. I am an airline pilot who was on vacation at this hotel. as a pilot I have spent a lot of time in hotels some costing two or three times as much. This hotel has the best customer service I have ever encountered, even a maintenance man working in the lobby greeted me with a smile and a good morning.
April 10, 2013
Rated 5.0 out of 5.0 by Patr Overall
We've stayed at this location several times and have always felt welcomed and comfortable. The staff have always been very nice and accomodating. We really appreciated a late check-out time on our most recent trip. John, the night clerk, was especially helpful and nice. I highly recommend this location.
April 9, 2013
Rated 5.0 out of 5.0 by jones64 Great Motel with great staff
Our stay at the Holiday Inn Express was great. The entire facility was very clean and our room was great. The staff was very friendly and helpful. I recommend staying at this motel.
March 21, 2013
Rated 5.0 out of 5.0 by Tony806lbk Great place
Love it highly recommend it rooms were nice and recognize priority rewards
March 10, 2013
Rated 5.0 out of 5.0 by smoody Wonderful Staff
I stay at many hotels and a lot of them are HIE, but the staff and the facility make this one of my favorites... !!!
March 10, 2013
Rated 5.0 out of 5.0 by nextgen Greatest staff ever!!!
I stay almost exclusively at this hotel chain when I travel for work and am almost always happy but the staff at this location is the best group of people that I have seen anywhere! They are all so friendly and helpful and everyone truly enjoys their work and helping out. I was very impressed that every room is double checked by hotel staff after housekeeping is done to make sure that nothing was missed. I stayed here for close to 40 nights in a row and only once had to call the front desk when my remote control for the TV was misplaced by housekeeping. An honest mistake, it must have been tangled in the bed sheets when they changed them. It was so nice to know that my room would be perfect every time I walked in after a long day at work. I almost had to fight with the breakfast staff to clear my own table, they were so attentative and happily reminded me that they were there for me and to take care of me. Did I mention the cookies? Always fresh and moist and I swear they were made with love. The only thing that I could possibly ask? Serve the folded eggs with cheese more often.
To the owners of this hotel I say that you should do whatever it takes to keep this staff. I have never seen better of been around more friendly people. I am a Platinum member so I have stayed in many hotels. Your staff is the best! Give your selves a pat on the back! (just don't let it go to your heads)
The entire chain should model themselves after this hotel!
March 7, 2013
Rated 5.0 out of 5.0 by hockeyrules service
i just want to let you know that Linda at the front desk is a pleasure to interact with , it was nice that she remembered me from a prior stay. It is also refreshing to find some one who genuinely enjoys her job and dealing with people. she is truely a Gem.
March 5, 2013
Rated 5.0 out of 5.0 by Jan15 EXCELLENT! EXCELLENT! EXCELLENT
My husband was recuperating from super major surgery....9 1/2 hours, 80 staples, etc. All the staff was gracious, solicitous, and very concerned....even before he broke the mirror. They were especially helpful and checked on him multiple times afterwards.
February 27, 2013
Rated 1.0 out of 5.0 by Trinity1 Hot water
There was no hot water to take a shower in the morning.
February 3, 2013
Rated 5.0 out of 5.0 by Cavmom Will never stay anywhere else
My family and I stayed at Holiday Inn Express in Columbus,Ga from 01/14/2013 to 01/16/2013. We were there for my son's graduation from Fort Benning. We enjoyed our stay very much. All of the staff were so friendly. The room was clean and very nice. The bed's were wonderful. We also met up with other family's who had loved one's graduating. Sierra Lynn went out of her way to make us feel welcome and help us connect. I would like to thank the staff for the fantastic service we received. Yvonne, Linda,Kiki thank you for treating us like family. I wish I would have gotten all the names. The breakfast buffet was great. My little girl really enjoyed the pancake maker. The area was perfect for the best restaurants and not far from the base at all. We also loved the aquarium my little girl enjoyed watching them feed the fish. We really were treated like family. My family and I will never stay anywhere else.
January 17, 2013
Rated 5.0 out of 5.0 by BubbaR HI-Xpress at Northlake in Columbus,GA
Good choice for me. Good value for the money. The hotel property is relatively new and in good shape. Good location: lots of restaurants nearby.
January 2, 2013
Rated 5.0 out of 5.0 by TinaB Thanks so much!
Linda, Ben, Herman and Alicia are the best!!!! I have stayed at this property plenty of times over the past 2 years. They were always outstanding and friendly and accommodating. Thanks again!
December 16, 2012
Rated 5.0 out of 5.0 by jac3 Great Stay
Very clean hotel with great service. The pillows need to be updated, but otherwise the bed was pretty comfortable. Heated pool was great at the end of November when it is cooler and hottub was small but served it's purpose. Would recommend this hotel for anyone's future stay in the area.
December 11, 2012
Rated 4.0 out of 5.0 by Roge04 " Thanks Ben, Thanks Ms Linda, Thanks JoAnn, Thanks Alisha
My family and I would like to thank hotel staff esp Ben, Ms Linda, JoAnn, and Alisha for thier outstanding customer service, we love you Holiday Inn Express !!!
December 8, 2012