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Rated 4.7 out of 5 by 119 reviewers.
Rated 5.0 out of 5.0 by Love this hotel - Home away from home This was my second visit to this hotel and it did not disappoint!! The staff are friendly and would do anything to make sure you feel at home. The rooms are comfortable and clean. The breakfast is Great every morning and the staff in the breakfast hall are so friendly. If you are in the area and need someone to rest and feel relaxed....stay here!!! HIGHLY RECOMMEND!!!! September 21, 2013
Rated 5.0 out of 5.0 by Great staff wonderful stay We went to Ft. Benning to see our grandson for Family Day weekend. This hotel was absolutely fabulous. The rooms were so inviting, comfortable and the pool and hot tub was just beautiful. Hot breakfast and yummy. For dinner the restaurants were within walking distance. I would recommend this hotel with a 5 star rating. Hotel manager on staff was Yvonne. The most delightful lady. :) Thank you to her she made our check in so pleasant. September 21, 2013
Rated 5.0 out of 5.0 by Excellent does not even come close From the minute we walked in the staff could not have done more. We were travelling with my 5 month old grand-daughter and the staff did everything to make our stay enjoyable, supplying water for her bottles and helping us with bags it was an amazing hotel. The breakfast in the morning was brilliant and the girl in the dining area made everyone feel that they were at her home that was the sort of atmosphere she created. This is one hotel we will be back too the pool area is beautiful and loads of shopping and dining options a short drive away. Loved it. September 17, 2013
Rated 5.0 out of 5.0 by Loved the atmosphere We have stayed there twice in the last two months and loved everything about the hotel. The service was great, everyone was very friendly and helpful, the rooms were clean and comfortable. It was just an overall good experience. Thank you very much September 9, 2013
Rated 5.0 out of 5.0 by Enjoyed our stay We stayed at this hotel for my sons US Army family day. The hotel was nice and the staff was awesome. We were not very impressed with the breakfast but it served its purpose and filled the void before our busy days. The location is good with a few restaurants with in walking distance and quite a few more in a short drive. September 7, 2013
Rated 5.0 out of 5.0 by Family Weekend We stayed here while visiting with our grandson, who is going through basic training at Ft. Benning, for Family Weekend. Very nice, clean, and spacious rooms. Close to a variety of restaurants. Easy access to I-185, which made it easy to travel to and from Ft. Benning. Would highly recommend. The only downside is the WiFi signal needs to be stronger. We were on the 4th floor and the signal would go in and out. September 7, 2013
Rated 3.0 out of 5.0 by Nice room. Very poor wifi Room was clean and modern. Comfortable beds. I was disappointed in the wifi access. The only place you could get it in my room was standing by the front door. The guy at the front desk told me they just have weak equipment. I would think a chain like holiday inn could get with the time. In this day and age wifi is important to travelers. September 5, 2013
Rated 5.0 out of 5.0 by Self. We stayed in a suite and the minute we walked in we noticed the cleanliness, the ample area and very well taken care of to the last detail. September 4, 2013
Rated 5.0 out of 5.0 by Very clean and pretty. Great staff and service too. My husband and I stayed at the Columbus @ Northlake for our son's military graduation. This hotel is conveniently located near the base and reasonably priced. The hotel is extremely clean and the staff is very personable. They make you feel right at home. Yvonne and Kinesha were wonderful and always willing to help. They both went the extra mile to ensure you were happy there. We both would definitely recommend this hotel. September 2, 2013
Rated 5.0 out of 5.0 by The staff makes this hotel shine I have overnighted at this location many times in the last year. The hotel is located ideally for work in Columbus or Fort Benning and options in the evening for both food and entertainment are close and abundant. The rooms are clean! With all that said - the real attraction here is the staff! Everyone is genuinely friendly, understanding of issues and helpful when needed. I have tried other locations in Columbus, when rooms were not available here, no other location can compete - this Holiday Inn Express remains my preferred hotel!! August 26, 2013
Rated 5.0 out of 5.0 by Very Nice!!! Very nice Holiday Inn property. The staff was excellent and helpful. They were very well trained in customer service. Room was clean and comfortable. I moved from the hotel across the street. Should have stayed there first. August 20, 2013
Rated 5.0 out of 5.0 by Excellent Hospitality Greetings, My stay at The Holiday Inn Express Columbus Northlake was awesome. I commend all the staff members who assist our family during the Sterling Family Reunion weekend August 9-11, 2013. Everything was superb! This was my first visit to Columbus, GA. I thank you for rendering excellent customer service skills and the accommodations including food was great! I do plan to visit in again in the future. I would like to personally thank Yvonne excellent job well done! August 20, 2013
Rated 4.0 out of 5.0 by impeccable Service! Being in the service industry, I am especially keen on customer service. Your hotel was outstanding and every single employee showed great care for their customers and pride in their work. The hotel itself is beautiful and very well maintained. Outstanding job and definitely a hotel I will recommend to my customers! August 19, 2013
Rated 5.0 out of 5.0 by "Over and above" service Long story short, I stayed here the night before a big interview and on my flight in the airline ruined my suit. The folks here went over and above to help me out that morning, to find a replacement suit in a hurry! Everyone at the hotel was extremely helpful and friendly, and offered a wealth of information about the area as I scrambled to get things in order. August 12, 2013
Rated 5.0 out of 5.0 by Cant wait to stay again!! My visit here was wonderful from beginning to end! Upon arriving I was greeted by a very friendly staff member who showed genuine interest in my reason for the visit to the area. When I explained I was there to visit my husband in Ft.Benning....she then asked if I needed any directions for getting there. This was wonderful as the directions she gave me were printed and very accurate! It helped me greatly!! I had my 4 month old daughter with me and the staff were beyond wonderful with providing bottled water for making her bottles etc. The rooms are very nice to stay in and kept very clean. The toiletries provided are very modern and fresh which was nice because I always bring my own, as usually hotel provided shampoo and conditioners are very dry. However, they provided very nice items in the bathroom! The price of the room for the 5 nights I stayed was reasonable and very much worth it! The pool area is always clean and towels are always available as pool side which was nice. The Gym area is small but perfect for any exercise routine you may have! The breakfast room is very clean and the food was very nice...each morning there was a fresh variety set out and there was something to suit almost everyone! The breakfast room staff were very friendly also. All staff members greeted you as you walked in and through the hotel and they were always more than accommodating. The location is great for anyone wanting to visit family at Ft. Benning and there are a lot of restaurants nearby. I am returning in September for another 4 nights stay and I am really looking forward to it! August 12, 2013
Rated 4.0 out of 5.0 by Comfortable, Spacious Room The Jr. King Suite exceeded my expectations. I had a comfortable, relaxing getaway. August 10, 2013
Rated 5.0 out of 5.0 by great stay This hotel was very comfortable and in a great location. It was near many stores and dining. Daily breakfast was a plus and the staff was very kind and helpful.. August 9, 2013
Rated 5.0 out of 5.0 by Clean, Friendly and Excellent Service Staff is extremely friendly and helpful, the housekeeping was top notch you could pass a white glove test. I highly recommend this property. August 8, 2013
Rated 5.0 out of 5.0 by Enjoyed stay! Clean room, nice amenities, very friendly staff. Would recommend. August 7, 2013
Rated 5.0 out of 5.0 by Great Time We had a great time! The hotel had a lot going on with family reunion events during our short stay. The room was nice, clean organized. The location was perfect for our visits to Pine Mountain and Callaway Gardens. We thought that the breakfast had a lot of variety. We loved the pancake maker! August 5, 2013
Rated 5.0 out of 5.0 by Great Hotel This is a great place to stay in Columbus. Lots of food choices near by. The staff is very courteous and friendly. The hotel is clean and well kept. The dinning area is large and there is a nice variety for breakfast. July 30, 2013
Rated 5.0 out of 5.0 by A REAL GEM! From my initial contact with the front desk ,this stay was a winner. Personnel are friendly, helpful and have a wonderful, warm sense of humor. My room was spotless, the bed comfortable. I appreciated being on the pool-side as there was no traffic noise. The wireless was slow, but the front desk offered an ethernet cable which worked like a charm. I used the gym and spa; they were spotlessly clean, as well. I also took a dip in the pool which is saleen treated, a nice change from heavy chlorine. There are treats at the front desk in the evening, cookies and popcorn. The hotel is convenient to several restaurants and to the freeway. I'm a business traveler and stay in hotels more than I would like, but have to say this one was a pleasure. This hotel is a real gem and I would attribute it to the staff and they way they seem to treat each other and their clients. July 18, 2013
Rated 5.0 out of 5.0 by Great Staff Late evening arrival, and front desk is just super! Would stay here again, beds were comfortable and room was quiet and lots of room! July 15, 2013
Rated 4.0 out of 5.0 by Great Place to Stay The Express is the Best in Columbus. My family and I enjoy staying there every year! Peaceful, clean, and enjoyable. Recommend to all! July 12, 2013
Rated 5.0 out of 5.0 by Awesome experience What a great experience. I have a lot of allergies and severe chemical sensitivities. I had asked ahead of time if they can use the ozone machine and to not use fragrances in the room. I have done this with other hotels and still had problems with allergies and strong perfume odors. I was concerned that I might get there being tired and still have to worry about my room smelling. I was so excited to get into my room and not have a problem with odors and dust. It was awesome to be able to arrive from a long car ride and just relax. I had no problems with allergies, chemical issues or anything else. The mattresses were sooooo comfortable and the staff were very helpful with all of my matters and concerns. They even remembered me as I arrived from my phone call knowing that I had these issues. I was somewhat embarrassed to have so many special needs but they made me feel like it was no problem at all. My experience was AWESOME!!! July 9, 2013
Rated 5.0 out of 5.0 by Great Service/Friendly Staff/Clean Rooms Absolutetly enjoyed everything about our stay. The staff are very friendly. Rooms are very spacious and clean. July 9, 2013
Rated 5.0 out of 5.0 by Return Visitor I have stayed at this hotel at least 4 times in the past year and it is wonderful. It is always clean, the staff is very friendly, the food is good. I am planning on staying there again in the near future. June 21, 2013
Rated 5.0 out of 5.0 by Taking Care of Business Stayed there for nearly a dozen week-long stretches over an 18 month period. Service was always top-notch. Room was always nice and clean, and staff was very accommodating. Ben, Alisha, Yvonne, Angela, and the rest of the staff were always great. I will always stay here when I come to Columbus. Highly recommend. June 11, 2013
Rated 4.0 out of 5.0 by Stay while visiting my son at Ft. Benning I cannot say enough about the weekday daytime and early evening front desk staff. They were wonderful! June 4, 2013
Rated 5.0 out of 5.0 by Great hotel in Columbus This hotel has alot of things positive about it. If any of these appeal to you, I would seriously recommend staying here. 1. Customer service 10 of 10 2. Location-close to a ton of restaurants 3. Great breakfast-a variety of eggs, sausage, juices etc. 4. 1 minute of major freeways 5. 15 minutes from Ft.Benning 6. 1 hr and 40 minutes from Atlanta Airport May 7, 2013
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