Rated 4.7 out of 5 by 148
Rated 5.0 out of 5.0 great service from front desk
i recently stayed with your holiday INN EXPRESS AT COLUMBUS NE. When I went to use my company credit card the next day I didnt have in wallet. I called front desk and informed them that it was either in my Room or at Applebees where the last 2 places I used it. She checked room and wasnt there. She knew that an employee from Applebees was staying at the same hotel. She checked with him and credit card was there. She set up so I could go get my credit card prior to their opening that day. She went above what would be expected of staff and was appreciated. It took me an hours drive to come back but saved me from using a half day to retrive my card.
February 25, 2015
Rated 5.0 out of 5.0 by Cargill Wonderful Staff
The staff is great. They welcome you with a smile coming in the door and then the Manager reception is great. Sherrie does a wonderful job hosting this and engaging the guest to make them fell at home.
I look fwd. to this stay each time i visit.
February 23, 2015
Rated 4.0 out of 5.0 by John54220 Nice Staff
Wonderful Place - nice people to deal with. Managers reception is great.
February 21, 2015
Rated 5.0 out of 5.0 by Hnc12 comfortable stay
I had a great time while staying at the Holiday Inn Express in Columbus Ne. The room was clean and comfortable. The staff were friendly and accomodatting. Overall great stay! Much thanks!
February 18, 2015
Rated 5.0 out of 5.0 by Brian and cris Best stay in a long time
Staff was amazing. They set up a crib for our baby before our arrival. They were excellent in every way. For small town Columbus I was thrilled to have receive some of the best customer service in the US. Very nice!
February 16, 2015
Rated 5.0 out of 5.0 by mrh5001 booked rooms for wedding party
We had an excellent stay. The staff was very pleasant and accomidating. Dan the manager made sure we had everything we needed with the help of his staff. Overall we had 10-15 rooms for guests and everyone was very happy with the hotel.
February 16, 2015
Rated 5.0 out of 5.0 by JNG12 Great customer service
I arrived quite weary from my traveling, and was quickly checked in with extra care and concern. The room was very clean and well attended, except for one area. Staff apologized for this concern and seemed surprised by it, so I think this is unusual for them and was just an oversight. I would definitely stay here again, if in the area. It was otherwise very clean throughout the hotel. The staff was very welcoming and courteous.
February 8, 2015
Rated 5.0 out of 5.0 by Frank 007 staff was excellent and comfortable bed
I had a very good stay with no complaints about anything. thank you
February 6, 2015