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Rated 4.6 out of 5 by 357 reviewers.
Rated 4.0 out of 5.0 by Space to move Nice hotel. Pool was way over chlorinated but kids loved it. Most of the front desk people were excellent and very helpful. One in particular was not cut out for customer service. She did not follow through on anything and acted like she was annoyed that we were staying there. Beds were comfortable but heater was noisy. Also, walls were very thin. We could hear our neighbors very clearly through the walls. March 3, 2015
Rated 4.0 out of 5.0 by Polaris Parkway prize Best hotel for the money in the Polaris area, clean staff is attented and helpfull March 2, 2015
Rated 5.0 out of 5.0 by Very nice, Kids enjoyed swimming pool/play area very much This is a very nice updated facility, with nice large rooms, and nicely decorated. The beds left a little to be desired for my personal sleep, but my wife and children were all pleased with the comfort. The swimming area with the 2 waterslide (both small, but fun for the kids) was nice and clean, and our kids enjoyed it very much. February 27, 2015
Rated 5.0 out of 5.0 by Great hotel in a great location A newer Holiday Inn Express that exceeds expectations! The rooms are modern (the bathrooms included), the mattresses and pillows are extremely comfortable, the HDTV is nice (with a decent channel selection), and the free breakfast is extremely convenient. The fitness center is very well kept up and small towels are provided to dry yourself off. The hair dryer in our room specifically, was a little difficult to use (difficult for the appropriate buttons to click and lock in place), but my wife was able to make it work. This hotel is in a great location, close to Polaris Fashion Place and Town Center: shopping, dining, and short drive to downtown, Ohio State's Main Campus, Easton, etc. It is a safe and secure location. February 26, 2015
Rated 5.0 out of 5.0 by Updated and very comfortable I have had the opportunity to stay at several hotels just for pleasure. Sometimes a girlfriend and I will get a room just for the weekend (in town) just for comfort and to feel like we are on vacation. This hotel is definitely in that category. I would recommend to anyone that is traveling in that particular area (and I came from Cleveland) to stay at this particular hotel. The upgrade of the bathroom alone won me over. Very classy, warm, inviting and very comfortable. Also the free breakfast had everything to offer. The only negative thing I would have to say is that it was a little pricey. I don't know if it was because it was Valentine's Day or what but besides that my overall experience was GREAT! February 25, 2015
Rated 5.0 out of 5.0 by Saturday Night At Polaris Nice facility, unfortunately the weather was bad - snow removal could have been better. February 25, 2015
Rated 2.0 out of 5.0 by Nice hotel but terrible customer service High noise level if you are going to sleep. The staff do not smile say please, thank you or any other thing that shows customer service. If you have problems they will not be addressed. February 23, 2015
Rated 4.0 out of 5.0 by Quality comfort and service As always the room was comfortable and clean. Staff is very helpful. Would recommend. February 22, 2015
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