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Rated 4.6 out of 5 by 160 reviewers.
Rated 5.0 out of 5.0 by Always our first choice! We stay at this property quite often (at least once a month) and I cannot say enough about the friendliness of the front desk, housekeeping, and breakfast staff. This time I would like to give special kudos to the lifeguard. This young man does a great job and is so good with the kids. Our stays are always on weekends which can get pretty crazy around the pool. He is extremely patient and does a great job focussing on the safety of the children. We even chose it for a family gathering the weekend after Christmas. There were 30 of us (including 15 children ages 1-18 )and everyone had a wonderful experience. This hotel is always our first choice when visiting the Columbus area. February 26, 2014
Rated 3.0 out of 5.0 by Great indoor pool was waaaaay too cold This is a nice enough motel with a very nice indoor pool. I took my grandkids there so that they could enjoy some swimming but the pool and the room were MISERABLY cold. My 2 year old grandson's lips were literally blue and he was shaking when got him out. What's the point in having this amenity if it can't be enjoyed. Additionally, the hotel was extremely noisy. I guess there is poor soundproofing or too many loud guests. Either way, it was less enjoyable than previous stays. February 13, 2014
Rated 5.0 out of 5.0 by Clean and comfortable This is the second time we have stayed at this hotel. It is clean, inviting, with good services and a lovely breakfast. February 11, 2014
Rated 5.0 out of 5.0 by Amazing staff and the room was very nice. The staff has been very friendly and very helpful on all matters during my stay. February 10, 2014
Rated 5.0 out of 5.0 by Great Service and Friendly Staff Enjoyed the freshness and newness of the hotel.The pool was an additional asset. Thank you. February 5, 2014
Rated 5.0 out of 5.0 by very clean and friendly place This hotel is awesome! Very clean...fast check in and out. Friendly caring staff! The pool area was warm and towels were stocked! The only concern I had was the chlorine was very strong and irritating to my kids eyes and skin but better strong then not strong enough I guess! I would definitely recommend this hotel! February 5, 2014
Rated 5.0 out of 5.0 by Great Service I orignally called and they were booked the 2nd night of my stay. When I checked in, they told me since I had gold status they woudl accomodate me for the second night. Loved the special hook up. Love staying at this hotel. February 3, 2014
Rated 5.0 out of 5.0 by SPELL EXCELLENT...H.I.E.S. COLUMBUS.POLARIS PKWY. The staff and lodging have a way to make magic. You have a hard day the H.I.E.S. waves the Magic Wand and a Smile will appear with the Professional staff taking all your troubles away and giving you a comfortable place to relax and prepare for the Next Day. Thank you for the Great Service. February 2, 2014
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