Rated 4.6 out of 5 by 217
Rated 5.0 out of 5.0 Great relief from busy week.
Generally stay at HIE, but never at this location. When a discount popped into my account, I gladly took it. I will definitely stay here more often. The location is convenient to family and entertainment. The hotel is incredibly quiet, the rooms kept at their very best.
Was a little disappointed to find a lovely walk-in "spa" shower with a poorly designed showerhead and no water pressure. I really was looking forward to those showers, but they didn't make my day.
And HIE breakfast is still pretty much the same-old same-old. Happy to see protein, but a change-up with more fresh items once in a while would be nice.
Thanks for a wonderful relaxing stay!!
June 5, 2014
Rated 5.0 out of 5.0 by mattyraylite Great Pool area for kids
Clean and up-to-date with a great pool and hot tub area. Lifeguard on site!
June 4, 2014
Rated 5.0 out of 5.0 by Shaq_Fu Great Hotel
This hotel is one of the best Holiday Inn Express hotels I've ever been too. The room and the hotel were in pristine condition. It was the most comfortable stay I've had in a hotel in a while.
May 21, 2014
Rated 5.0 out of 5.0 by milz45 Once of the nicer HIE's I've stayed in
They place was great. Things were in immaculate condition. Staff was wonderful. The room was comfortable. The workout facility had more options than most. It was a very enjoyable stay.
May 14, 2014
Rated 4.0 out of 5.0 by Merlot Mike Quiet
Nice, clean and quiet. HVAC was extremely quiet and worked well. WIFI also performed very well. Will use this facility the next time I am in town.
May 8, 2014
Rated 1.0 out of 5.0 by lfive hotel review
The actual hotel was very nice. It was decorated modernly and clean. The main issue we had was at 5:30 a.m. the room above us was extremely loud! Banging over and over again. We were never able to go back to sleep. I mentioned it to the front desk and they did nothing except say I am sorry to hear that. I was disappointed in the customer service. We stay in several hotels and have never complained but it was very bothersome and we did not have a relaxing stay unfortunately.
April 23, 2014
Rated 5.0 out of 5.0 by Pairoftravelers Very good hotel for the money.
We stayed at a number of Holiday Inn Express hotels on our week long trip and this was the best! It was also the busiest but they didn't run out of food at the breakfast. They just kept restocking. We got the executive King room. Loved the large shower with the glass door! The firm mattress was comfortable too.
April 21, 2014
Rated 5.0 out of 5.0 by Mikelite Great Hotel
We had a great time on our recent stay at the Holiday Inn. There was not one thing we were dissatisfied with. All the employees treated us with the utmost respect and were very friendly. The hotel was exceptionally clean. And the pool/waterpark was an awesome place for the kids to have fun. We will definitely stay here again!
April 14, 2014
Rated 5.0 out of 5.0 by Tulipred Great getaway
I took my kids for a quick getaway and picked this hotel because of the pool. The staff was very friendly and professional from the front desk to housekeeping. The decor was modern and updated. The room was clean. The only thing I can say negative is that the wastebasket was small and was only in the bathroom. Great place highly recommended!!
April 9, 2014
Rated 5.0 out of 5.0 by Trish3088 Great place for business travelers to stay!
I had to be in Columbus for business for 7 weeks, I spent my duration at the Holiday Inn Express in Polaris, the staff were excellent, know the customer by name, and just taking that minute to say welcome back means alot. I would recommend this location to anyone!
April 7, 2014
Rated 4.0 out of 5.0 by TMDjune2004 contemporary decor
Have stayed at this location a number of times over the past few years. Always pleasant and relaxing, even when athletic events or spring break times when a lot of families are present. Would suggest more staff in breakfast area during spring break.
April 3, 2014
Rated 5.0 out of 5.0 by C_Olds What I expected and more.
My room was equipped as advertised and very well maintained. The breakfast bar was very good, will satisfy most early risers. Checking in and out was hassle free and quick.
Also, the hotel is easy to get to and close to a wide variety of areas to shop and eat. You will not be dissappointed.
I recommend Holiday Inn Express, Polaris Parkway, Columbus, Ohio to anyone staying in this area.
" I'll be back!"
March 26, 2014
Rated 4.0 out of 5.0 by TexasAl59 Great staff very customer centric
Our stay was very pleasant. Like the service provided in this Hotel. The staff was very attentive to us. The room and the amenities were great. The only thing we had some minor difficulties with was controlling the temperature in the room. However, we think it was the changes in the weather that weekend. The weather range was from 60 to 21 degrees during the day. Breakfast was better than other hotels I have been in at this price range. If you have kids the pool area was impressive. The kid would love it. Great exercise room too!
March 21, 2014
Rated 5.0 out of 5.0 by Katie54 Wonderful gathering place
Our family of 17 adults and 7 children picked your hotel as a place to meet halfway for my parent's 60th anniversary. The location, fun pool area for the kids, and service and comfort was everything we had hoped for. The front desk staff was very helpful and professional in answering our questions. The girls in the breakfast area kept the food replenished and tables clean even though there was a line of people out the door on Sunday morning. We were worried that the pool area might be too cold for the young children, but it was very comfortable. We will definitely pick your hotel again as a gathering place for all of us to meet. Thank you!
March 11, 2014
Rated 5.0 out of 5.0 by Stacey 533 Great place!
We stayed here for our daughters cheer competition at the Arnold Classic, I am very pleased with the hotel overall! Very clean! Great pool! Very nice staff! I will definitely be returning!! Thankyou
March 9, 2014
Rated 5.0 out of 5.0 by RW36 Great STAFF
Alex is awesome and the others follow his lead. I stay here a couple days a week and it has been great do to them. The building is also always clean and they do everything they can to make you happy.
March 9, 2014
Rated 5.0 out of 5.0 by Jamezy Awesome pool & jacuzzi
This is a wonderfully decorated receiving area for IHG. The pool is a play land for all ages and the oversized hot jacuzzi is great to unwind from your travels. Highly recommend.
March 8, 2014
Rated 4.0 out of 5.0 by nanuk ok
The room was clean and looked appealing but the bed was hard and uncomfortable, staff was helpful. Personal option is that price is alittle high
March 7, 2014
Rated 5.0 out of 5.0 by amyhew2 Overall good time
Our visit started out great with the wonderful gentleman at the front desk...he was polite and courteous and had a sense of humor. The lobby area...along with the rest of the common area....was beautiful...clean and inviting. Our room was beautiful and comfortable and allowed us to relax for the time we were there. We visited the pool for a couple of hours and adults and kids alike enjoyed it. Very kid friendly. The only trouble we had was the guests in the room next to ours we very loud all night long but that is nothing the hotel could help. I give Holiday Inn Express ☆☆☆☆☆
March 7, 2014
Rated 5.0 out of 5.0 by Joann1950 Always our first choice!
We stay at this property quite often (at least once a month) and I cannot say enough about the friendliness of the front desk, housekeeping, and breakfast staff. This time I would like to give special kudos to the lifeguard. This young man does a great job and is so good with the kids. Our stays are always on weekends which can get pretty crazy around the pool. He is extremely patient and does a great job focussing on the safety of the children. We even chose it for a family gathering the weekend after Christmas. There were 30 of us (including 15 children ages 1-18 )and everyone had a wonderful experience. This hotel is always our first choice when visiting the Columbus area.
February 26, 2014
Rated 3.0 out of 5.0 by GmaMel Great indoor pool was waaaaay too cold
This is a nice enough motel with a very nice indoor pool. I took my grandkids there so that they could enjoy some swimming but the pool and the room were MISERABLY cold. My 2 year old grandson's lips were literally blue and he was shaking when got him out. What's the point in having this amenity if it can't be enjoyed.
Additionally, the hotel was extremely noisy. I guess there is poor soundproofing or too many loud guests. Either way, it was less enjoyable than previous stays.
February 13, 2014
Rated 5.0 out of 5.0 by M&M Travelers Clean and comfortable
This is the second time we have stayed at this hotel. It is clean, inviting, with good services and a lovely breakfast.
February 11, 2014
Rated 5.0 out of 5.0 by EZME Amazing staff and the room was very nice.
The staff has been very friendly and very helpful on all matters during my stay.
February 10, 2014
Rated 5.0 out of 5.0 by reco2014 Great Service and Friendly Staff
Enjoyed the freshness and newness of the hotel.The pool was an additional asset.
February 5, 2014
Rated 5.0 out of 5.0 by Angie1977 very clean and friendly place
This hotel is awesome! Very clean...fast check in and out. Friendly caring staff! The pool area was warm and towels were stocked! The only concern I had was the chlorine was very strong and irritating to my kids eyes and skin but better strong then not strong enough I guess! I would definitely recommend this hotel!
February 5, 2014
Rated 5.0 out of 5.0 by dogsled5 Great Service
I orignally called and they were booked the 2nd night of my stay. When I checked in, they told me since I had gold status they woudl accomodate me for the second night. Loved the special hook up. Love staying at this hotel.
February 3, 2014
Rated 5.0 out of 5.0 by Me-Boss SPELL EXCELLENT...H.I.E.S. COLUMBUS.POLARIS PKWY.
The staff and lodging have a way to make magic.
You have a hard day the H.I.E.S. waves the Magic Wand
and a Smile will appear with the Professional staff
taking all your troubles away and giving you
a comfortable place to relax and prepare for the Next Day.
Thank you for the Great Service.
February 2, 2014
Rated 5.0 out of 5.0 by DK54 Awesome Room & Great Staff!
This was our first stay at this Holiday Inn Express location ... and we will be staying here every visit to Columbus going forward! The room exceeded our expectations - super comfortable bed and the bathroom shower was awesome!! Very clean and inviting. The staff was very friendly and willing to assist with any of our needs. Great location - easy access to Polaris Parkway / Worthington area.
January 29, 2014
Rated 2.0 out of 5.0 by Ag2006 Great place, horrible night.
We stayed here 2 nights, the fist night was horrible. Slamming doors, running in the hallways, screaming....called the desk twice, and complained in the morning, they said they would issue a credit. The next night wasn't as bad, but at 5am the guy in the room next to us started screaming and singing at the top if his lungs....this went on until we checked out at 730am. Upon check out we did receive a $40 credit, which was a nice gesture but did not make up for getting zero sleep the first night, and an annoying singing wake up call from the goofball next door. We were planning on staying here again in March but now I'm not so sure, which is disappointing. It's a very nice hotel and was clean, but the noise level was insane.
January 29, 2014
Rated 1.0 out of 5.0 by teeth32 Do not stay in room 212 if you want to get sleep
Overall the hotel was nice. We just had a problem with the heater in room 212 making a very loud crackling noise when it was running and when it was not. My daughter had a gymnastics meet all weekend and could hardly sleep. The maintenance man did try to fix the problem but nothing was solved. A new heater should be purchased with my money I spent to rent a room my entire family could not get any sleep in for 2 nights.
January 29, 2014