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Rated 4.6 out of 5 by 275 reviewers.
Rated 5.0 out of 5.0 Excellent overall My family stayed here over 4th of July to go to the zoo and COSI. This hotel has an amazing pool for kids. The breakfast bar was great. Our room was comfortable (not overly spacious with two queen beds, but fine for one night). Overall, this was an excellent hotel. July 8, 2014
Rated 5.0 out of 5.0 by Manager Alex did a wonderful job of making us feel welcome July 8, 2014
Rated 4.0 out of 5.0 Modern The room was beautiful! I was very impressed. The breakfast buffet -- no orange juice, no gravy for the biscuits, trash cans were spilling out... July 7, 2014
Rated 5.0 out of 5.0 by good service and nice people modern room and nice personal service. Pool looks great and fitness center was very nice. Very close to the big mall. I will be going back. Food was very good also, loved it. July 7, 2014
Rated 5.0 out of 5.0 by Nice property and amenities. Great place to relax with family Pleasant surprise with this Holiday Inn Express. Excellent pool area allowing for lap swimming and fun area for the kids. Comfortable rooms and updated bathroom. Amenities in bath as expected and standard breakfast. Will definitely choose this property again when in the area. July 4, 2014
Rated 4.0 out of 5.0 by comfortable bed, great nights sleep Hotel was easy to find. Rooms were very nice and the beds were very comfortable. loved that they had the sheets and blankets and pillow for the pull out already in the room in thier own bag. Need to have a few extra towels when 5 are staying in a suite. July 4, 2014
Rated 5.0 out of 5.0 by Great pool! We had a great stay at this Holiday Inn Express. We had children ages 4-13 and everyone loved the pool. The rooms were VERY clean. The bed wasn't the most comfortable I've ever slept in but it wasn't too bad. We plan to stay here every time we go to Columbus from here on out! Loved it! July 3, 2014
Rated 5.0 out of 5.0 by Great water park 2 g kids in tow and they loved the water parkl! We went 2 times and the g kids never tired of it. July 2, 2014
Rated 5.0 out of 5.0 by Nice and new The hotel is newer and very clean, family liked the room and bathroom. Comfortable stay and tasty breakfast July 1, 2014
Rated 5.0 out of 5.0 by Clean My number 1 priority for a hotel room is cleanliness!!! This place was neat and tidy and clean. It's the kinda place you feel like you can walk in barefoot. My only complaint is that I wish the breakfast bar stayed open at least 1 more hour 15 year olds slept in and we missed breakfast. June 30, 2014
Rated 5.0 out of 5.0 by Clean, comfortable. Hotel was convenient to our destination, which was the Columbus Zoo and the pool was a bonus. June 30, 2014
Rated 5.0 out of 5.0 by friendly staff Upon arrival staff was very friendly and helpful, they gave suggestions and directions on places to eat near the hotel. My children enjoyed the play area and slides in the pool. I like that the shampoo and condition are name brand bath and body works and that they will provide any personal items forgot to pack! Also they provided a crib for my 1 year old and I am ocd about cleanliness so I liked that it was metal and not a dirty looking pack n play like many other hotels..... June 26, 2014
Rated 5.0 out of 5.0 by Overall Experience Great location in North Columbus to the Mall, a number of dinning locations, and the Columbus Zoo. One of the best Holiday Inn Express..... rooms clean and comfortable. Outstanding pool with lifeguard for the young children. Family members rented four rooms for this particular weekend and had a great experience. June 25, 2014
Rated 5.0 out of 5.0 by Great Hotel We had a great time for just wanting to get away for a day! My little ones ages 2 June 25, 2014
Rated 5.0 out of 5.0 by Great service The staff was excellent. The hotel was very quiet and clean. I would highly recommend this hotel. I wish I could have use the pool. It was staff with a lifeguard. June 24, 2014
Rated 5.0 out of 5.0 by JUNE WAS A JOY The initials H. I. presently stand for Holiday Inn. after you stay at the propery located at. Columbus, Ohio...... Polaris Parkway H. I. stands for HAPPY INDIVIDUAL......!!!! June 23, 2014
Rated 5.0 out of 5.0 by Great! Friendly informed staff. Room was clean and comfortable. Pool and work out room were great. Breakfast was one of the best we have had at a hotel. We will stay here again. June 19, 2014
Rated 5.0 out of 5.0 Cleanest place I've ever stayed. Everything was perfect , king size room with Juccuzzi tub was great. Only thing was no adult beverages in walking distance. But BYOB worked for us. June 18, 2014
Rated 5.0 out of 5.0 by great room The room was big, clean and roomy. Had a small couch area, that was nice so we could sit together and watch TV instead of being in bed. June 18, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service As a frequent traveler in the rewards program I was greeted as such upon check in. The room that I had booked through my corporate travel program more than meet my expectations. It was spacious, clean, and well appointed. I didn’t get to use the other amenities that this property offered but from a casual walk through the ground and checking out the pool, all appear to be very nice. My only gripe and it pertains to most IHC properties is that the complimentary breakfast has never been great at any of the properties I have stayed at. It is good enough to get some fuel into the engine in the morning but I actually prefer to avoid it, sans the coffee. There are restaurants within walking distance from the hotel. Check out was a breeze and overall I would stay at this property anytime I would come back into the Columbus area. June 17, 2014
Rated 5.0 out of 5.0 by Great hotel for family, clean rooms, fun pool I recommend this hotel for family travelers. The 24 coffee/tea are nice to have available, the pool is fun and clean (great for kids), and the staff is nice and helpful. Overall, it had everything we needed for our family to travel comfortably on a 3 day vacation. June 17, 2014
Rated 5.0 out of 5.0 by Excellent linens and comfortable bed Great hotel, close proximity to places to eat and the office. Would have liked to have larger bath towels but otherwise all was good. Would stay here again. June 15, 2014
Rated 5.0 out of 5.0 by Felt at home No complications or negative surprises. Positive experience was more than I expected. June 13, 2014
Rated 5.0 out of 5.0 comfortable bed and greta service excellent stay and i will recommend the hotel to colleagues as well June 12, 2014
Rated 5.0 out of 5.0 by Another Excellent Experience Although I haven't actually counted, this must have been at least our tenth stay at this hotel. My wife and I have to travel to the Columbus area approximately once a month to see a medical specialist and had stayed at a few hotels in the area before settling on this one as our preferred location. That is mainly thanks to an attentive and courteous staff and clean, comfortable accommodations. Great shower, too! Breakfast is good, with better than average choices for a complimentary buffet. Internet is faster than at many other hotels we've stayed in. The management and staff deserve to be recognized for their superior attitudes and service. Overall, I would highly recommend this property. June 9, 2014
Rated 3.0 out of 5.0 by uncomfortable bed and not a good breakfast variety or quality The site of the hotel was safe and clean and the room was very attractive. The coffee was empty the 3 times I went after some in the dining area. I was disappointed for the high price of the room. June 9, 2014
Rated 4.0 out of 5.0 by very modern decor, clean, great breakfast had picked this location in error, but found it to be better than the other location. close to shopping and restaurants. The staff was very friendly. June 8, 2014
Rated 5.0 out of 5.0 by Wow...This is a Holiday Inn? This is a fantastic hotel with a super low price point. The hotel is immaculate, new and modern. They have a water park the kids spent HOURS in and loved every minute. The breakfast was top quality. I'm not really sure how they make any money with all the perks. Our family of five stayed in a 1 bedroom suite (we had one in a crib and I only saw this room when I did a search for 4). This room could have fit another 10 people probably, it was gigantic. Would have been nice to have a second bathroom with all the space but otherwise I wouldn't change anything. They had big new flat screen TVs, charging stations, blackout shades, and our room had a kitchen etc. The staff here is super nice, always on hand and knees scrubbing the floors clean enough to eat off of. Amazing deal- I highly recommend this hotel, no problems at all. June 6, 2014
Rated 5.0 out of 5.0 Great relief from busy week. Generally stay at HIE, but never at this location. When a discount popped into my account, I gladly took it. I will definitely stay here more often. The location is convenient to family and entertainment. The hotel is incredibly quiet, the rooms kept at their very best. Nearly perfect. Was a little disappointed to find a lovely walk-in "spa" shower with a poorly designed showerhead and no water pressure. I really was looking forward to those showers, but they didn't make my day. And HIE breakfast is still pretty much the same-old same-old. Happy to see protein, but a change-up with more fresh items once in a while would be nice. Thanks for a wonderful relaxing stay!! June 5, 2014
Rated 5.0 out of 5.0 by Great Pool area for kids Clean and up-to-date with a great pool and hot tub area. Lifeguard on site! June 4, 2014
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