Rated 4.6 out of 5 by 215
Rated 5.0 out of 5.0 by Relax! Great getaway!
My family and I enjoyed our time at the Holiday Inn Express Polaris. Staff was very polite, helpful and accommodating. My husband had a few business things to take care of and the front office staff scanned and helped him print many documents with no problems. Room was very clean and was made up for us when we returned for the second night. Pool is a fun area especially for the kids. Breakfast was great with many choices.
We will recommend and stay here again in the future.
July 20, 2014
Rated 4.0 out of 5.0 by joe5 Good Experience except for ...........
Very good experience overall with stay accept the initial check-in. I had been travelling for a few days, and I tried to check-in at 1:30 PM and I could not. I realize that it was July 4 and a heavy hotel traffic was probably very great. I realize that check-in was at 3:00 PM, but I was very tired along with my wife and grandson. I am a Platinum Member and all I asked if my room was not ready could we just relax in the pool until my room was ready. The woman replied that I could not because I was not a registered guest, but I replied that I did have a reservation for 2 days, but she replied that I was not a guest, so I could not use the swimming pool.. So I had to wait until 3:00 PM to check-in. My wife and I were upset about this, but we still enjoyed our stay there. Another person checked us into the hotel.
July 19, 2014
Rated 4.0 out of 5.0 by jenalynn Perfect for our Moms' weekend
I've never slept so peacefully in a hotel before. The bedding, sheets and pillows are SO SO comfortable. The hotel was pretty pricey the weekend I was there, but I think that was because there was a car show going on in town (July seems like a busy month for Columbus). But the rates seem much more reasonable at other times of the year. The room was very clean, which is really important to me. The staff were friendly and helpful. The breakfast had the usual fare that I've come to expect at a complimentary hotel breakfast. I was glad to see fresh fruit was available, because it's hard to eat healthy when you're traveling. Location was perfect for our shopping trip - so close to Polaris, Target, Old Navy, Hobby Lobby, and not too far from Easton either. Overall, it was a great stay. Thank you Polaris Holiday Inn Express!!! We'll be back!
July 16, 2014