Rated 4.3 out of 5 by 80
Rated 5.0 out of 5.0 by Gymmomof3 Great Stay
We had a great stay all 3 nights and the staff was friendly and helpful. We especially liked that the pool was nice and warm. My only suggestion would be more fruit at breakfast for us health nuts. :)
March 11, 2015
Rated 5.0 out of 5.0 by Canton1209 Clean large rooms
I have stayed here several times now and every room is so clean and the beds are very comfortable. I also like how every room has a mini frig and microwave. Very friendly staff!
March 1, 2015
Rated 5.0 out of 5.0 by Oldiebutgoodie Very comfortable and clean
I've stayed here twice and always very clean and quite, nice facility!
February 19, 2015
Rated 3.0 out of 5.0 by P.O. Please improve your lousey breakfast!
yellow water they call OJ, brown water they call coffee and premade, powdered eggs.....PLEASE get a Starbucks or a Peets to partner with you!!!
February 11, 2015
Rated 3.0 out of 5.0 by Ann06 keys issue
Neither key we were given at check in would work. This meant I had to either leave all my stuff outside the room and go back to the front desk or lug it with me in order to get new keys. Why can't you have some kind of system to make sure keys work!
Also my traveling companion has health issue that make it difficult for her to stand and there is no where in the hall ways for sitting while I resolved the key issue. Very frustrating!
January 28, 2015
Rated 2.0 out of 5.0 by s1785ab1 Hotel Staff
I have never been treated so poorly by a staff member in all my stays at the express hotels I will recommend to my company and Co workers to never stay at this hotel ever again,1 rude staff member can ruin it for everyone!!
January 20, 2015
Rated 5.0 out of 5.0 by JSmith523616 Traveling with family
We had a great time here and the staff was very courteous to us. They were attentive to my needs and the needs of my family. We had a great experience and will return in the future.
January 13, 2015
Rated 3.0 out of 5.0 by brendek Comfortable room but so-so customer service
The property was up to the standards that I have come to expect from Holiday Inn Express, the beds are wonderfully comfortable and the room also had a comfortable chair. I chose this property because this was a birthday trip for my grandson. He loves to swim after a day of traveling and has cousins in the area so he was really looking forward to getting in the pool. The pool hours state they are open until 10 p.m. but someone decided to add chemicals about 7 p.m. and we had to keep 7 children, one who is autistic, entertained and out of the pool until 9 p.m.
The staff also turned the pancake maker off at least an hour before breakfast hours were to end. There were several unhappy people about. The rest of the breakfast was very good.
We also had a toilet that was stopping up. The employees do not seem to understand the importance of customer service which is why I did not give them 5 stars.
January 7, 2015