Rated 4.6 out of 5 by 47
Rated 5.0 out of 5.0 by acam1313 Clean & Comfortable
This is the second time I have stayed at this location. Both times staff has been friendly and accomadating. This rooms are always very clean and very comfortable, I live near Atlanta, GA and my Sister lives Raleigh, NC. I have a friend that lives in Charlotte. So when I drive up to see my sister, I stop for the night to see my friend. Holiday In Express Charlotte/Concord will continue to be my stop over point!
October 1, 2013
Rated 4.0 out of 5.0 by Rdhog Great location
If you're into NASCAR, Charlotte Motor Speedway! Plenty of things to do related to the Speedway or not. A friendly staff and roomy breakfast area are to top noticeable pros at this hotel. Definitely recommend.
September 30, 2013
Rated 2.0 out of 5.0 by CheapTraveler1 Comfortable bed
Nice, plush, comfortable bed. Clean room. Staff obeyed wishes of the do not disturb sign. The two drawbacks were the overpricing of the room and the air conditioner was not all that great.
September 30, 2013
Rated 5.0 out of 5.0 by guest11222 Great Overall
Great experience; definitely will stay here again.
September 29, 2013
Rated 5.0 out of 5.0 by BBCar Great place to stay
Clean rooms, delicious breakfast, and polite staff
September 25, 2013
Rated 5.0 out of 5.0 by Charlie5774 5-star Customer Service
Would like to acknowledge here the 5 star General Manager. I can report with great satisfaction the excellent customer service and negotiation experience I had with him a few weeks ago when dealing with room rates and refunds. Thank you so much for the professional respect that you offered, Mr. Manager. Highly appreciated.
September 25, 2013
Rated 5.0 out of 5.0 by jason1973 great service great staff
Wow what a place
Clean, quite, comfortable, great overall
get there between 5 and 6:30 for free drinks and snacks mon-fri
September 24, 2013
Rated 4.0 out of 5.0 by DMac2012 So so
Had a spider crawling in bathroom floor. Firm pillows were not very firm. Housekeepers must not have seen 2 people standing in room because they only left enough coffee supplies for one person. If I go back to Charlotte NC I will find another hotel to stay at because it was not worth the price we paid. And the room had a funny smell when we got there.
Jacuzzi was nice.
September 20, 2013
Rated 5.0 out of 5.0 by Cnrundle Great Stay....First time in Concord
We were in town for a concert at a local venue and decided to stay here because if how close it was. This location is near many dining and shopping options as well. The staff were friendly, the room was clean (the most important part), and the complimentary breakfast was good as well. The parking lot is well lit at night and all the access doors are locked, accessed by key card only. I had a good night rest and felt safe at this location.
September 9, 2013
Rated 5.0 out of 5.0 by Pamela61 Great place to relax
Everything was perfect. Nice quiet and comfortable room. All the staff was friendly and polite. We will be staying at this Holiday Inn again.
September 7, 2013
Rated 5.0 out of 5.0 by Einya77 GREAT place to Stay.
Room 412 - This was a GREAT one night stay! We came up to start our Christmas shopping at Concord Mills Outlet Mall; which by the way, is not even 1 mile up the road! Everything about the room was SPOTLESS so kudos to the housekeeping staff. TV and the amount of channels available is also great. Beds were comfortable. Free Hot Breakfast is included in the stay which was nice and tasty. Definitely plan on staying here again for future visits to the area!!!
September 5, 2013
Rated 5.0 out of 5.0 by Cojacj Clean property, very clean and comfortable room.
Excellent property. Highly recommend. Great staff.
September 3, 2013
Rated 5.0 out of 5.0 by Dallie comfortable bed
great breakfast with good hours and comfortable bed and room
September 3, 2013
Rated 5.0 out of 5.0 by JBROVE SPECIAL TREATMENT
GUESTS RECIEVE VERY "SPECIAL TREATMENT" FROM EVERYONE IN THE H0TEL ESP THE DESK CLERKS AND THE BREAKFAST ATTENDANT.
September 3, 2013
Rated 4.0 out of 5.0 Great location and great room
Would recommend to anyone coming down to be right in the heart of NASCAR in Charlotte!!!!
September 2, 2013
Rated 5.0 out of 5.0 by PaulieBrooklyn It's what I've come to expect from HI Express
Clean and comfortable. Location is exactly what I needed with easy access to major highway and more than ample dining choices.
I always look for an IHG affiliate and this one does not disappoint,
I would recommend it for this Charlotte location.
September 1, 2013
Rated 4.0 out of 5.0 by Author The staff is this hotel's best asset.
Three different occasions over three days where three separate staff went above and beyond to assist. If you are familiar with the book "The Fred Factor", these three are all "Fred's". Well done!
August 21, 2013
Rated 4.0 out of 5.0 by C78edwards Comfortable Bed
My wife & I stayed here during a weekend getaway and as with most HiExpress this one delivered as well. The beds are super comfortable and the overall experience at the hotel was a pleasant one.
August 16, 2013
Rated 5.0 out of 5.0 by Twotooties Very clean and friendly
We live in the Greenville/Spartanburg area and visit Charlotte to shop from time to time. We loved this Holiday Inn Express! The staff were very nice and helpful during our stay. The room was clean and very comfortable. We had a little mishap though. Somehow they charged my credit card twice, but we're very prompt about refunding my account.
Had a great conversation with who I believe was a manager before leaving. I am sorry to say I failed to get his name though. He was so nice and I could tell he loved his job. We talked about travel, family, and oh, the air freshners located at the enterences. They were awesome!!!!!
Overall great place.
August 15, 2013
Rated 5.0 out of 5.0 by RogerWS Overnight Heading Home
We stayed here on the way home to FL. Hotel,was clean and well kept. Staff was extremely friendly and helpful. Located in a very busy tourist area and other guests were noisy. Our room was across the hall from the guest laundry and I had to ask a group of women if they could quiet down at 10:30 at night so we could sleep. My wife encountered a rowdy group of kids in the common area but management apparently dispersed them.
One mattress was worn out in our room and needs replaced (312). Front desk was not staffed when we checked out so I did not report.
I would definitely stay here again but I would insist on an upper floor room far away from the elevator.
July 25, 2013
Rated 5.0 out of 5.0 by jr43 Great night stay
Very clean room and great folks that took care of all needs while we were there. Good location with places to eat within walking distance or if you perfer other optins are just a short driving distant away. We plan to stay here often as we can.
July 4, 2013
Rated 4.0 out of 5.0 by Seasonedtraveller13 Good stay
This hotel was well placed for me. It was clean and well kept. The staff were courteous too.
June 13, 2013
Rated 4.0 out of 5.0 by gd88 Business Meetings
As always, I had a great experience at the Holiday Inn Express
June 10, 2013
Rated 5.0 out of 5.0 by sharon11 Great service
We had a wonderful time at the Holiday Inn. The service was excellent from the front desk personnel to employees that we meet. Great time and looking forward to next year staying there when we go to Concord, NC. Thank you to all for the experience.
June 3, 2013
Rated 5.0 out of 5.0 by Nancy11 Great service, clean room and wonderful location
We stayed here 6 nights and would come back. Location is great for race fans and really anyone. We had a comfortable bed and pillows. Service was good and the staff was very friendly and helpful.
May 27, 2013
Rated 5.0 out of 5.0 by notnudjr Great Stay
Great stay, room was neat and employees very helpful with checkin & checkout. I would stay again if in the arar.
May 26, 2013
Rated 5.0 out of 5.0 by FrankD Great Hotel
Had a great stay do both days. I highly recomend this hotel.
May 23, 2013
Rated 5.0 out of 5.0 by FeisMom95 Great Location and comfortable bed
This HIE has a wonderful location with access to food, entertainment and the interstate. The hotel was clean and the staff was very pleasant. The breakfast selections were alright, but a little cold. FWIW, it was a very busy Saturday morning, so I was not irritated or anything with the hotel. The staff was working diligently to keep hot food coming out to the dining room. The bed was GREAT! I stay at HIE regularly and this one had the most comfortable bed of any I have stayed at.
May 16, 2013
Rated 5.0 out of 5.0 by hollyi Fantastic Experience
Wonderful people, delightful rooms and great location. We loved our five day stay. Comfortable bed, bright room and soft sheets.
April 28, 2013
Rated 5.0 out of 5.0 by Misha83 Loved it!
We stayed here for two nights. Great location, close to the Concord Mills mall and many restaurants. Check-in was super fast, very friendly personel. The room is great, fridge,microwave, great Wifi. We truly enjoyed our stay. Breakfast was nothing special, one day they had warm rolls and the next day they didn't. Great experience overal. There was only one breakfast lady that didn't seem to "excited" that we were there but we chose to ignore that. Would definitely stay there again!
April 22, 2013