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Rated 4.5 out of 5 by 119 reviewers.
Rated 5.0 out of 5.0 by comfortable good night sleep quiet comfortable close to many good resturants October 31, 2014
Rated 2.0 out of 5.0 by Disappointing Hotel Noisy, hot rooms, AC controls did not work, bed uncomfortable, room smelled, not what you expect for this level of hotel and cost. October 31, 2014
Rated 4.0 out of 5.0 by gOOD PEOPLE. gOOD CLEAN ROOM. Good stay at a clean comfy room. Good breakfast, and nice friendly staff. October 30, 2014
Rated 4.0 out of 5.0 by Great Customer Service Service exceeded our expectations. We enjoyed all the extra's that were put on for Race Weekend! October 28, 2014
Rated 5.0 out of 5.0 by Nice place to stay Really enjoyed our stay although only for 1 night. Rooms are very nice and beds are very comfortable. October 17, 2014
Rated 4.0 out of 5.0 by very clean with excellent service The beds were very comfortable and relaxing. Rooms were very clean and staff was very courteous. The accessories (coffee pot, refrig. etc,etc.) were very convenient and supplies were always restocked The breakfast was plentiful but lacked taste and selection--the best thing was the hot cinnamon rolls - did lack a little attention to details from the breakfast staff( coffee pot was empty and could use a little direction in how to use pancake machine). The reception desk (staff) was extra helpful in helping us find different directions to various points of interest in the surrounding area. October 15, 2014
Rated 5.0 out of 5.0 Awesome place to stay Close to the race track, friendly staff, clean rooms, comfy beds, awesome breakfast. Would highly recommend this motel. October 14, 2014
Rated 5.0 out of 5.0 by family Crisis I styed at this hotel because its hard to deal with the hustle and bustle of Charolette....This eco friendly hotel is wonderfully quiet and near great eateries...It truly was relaxing to me since I had to travel each day to the hospital family member had 3 surgeries inside of 4 days due to cancer! this hotel did the job in helping me unwind and sleep well...thanks Holiday Inn it was so much better that I expected! October 9, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Enjoyed the stay here in Concord. Plan to stay here again the next trip. October 9, 2014
Rated 4.0 out of 5.0 by Room smelled like smoke We had two rooms. One was great. The other smelled like smoke very strongly. We informed the front desk, and they were not able to move us because they were full. They sprayed something in the room, which helped for a little while. We were told we would not be charged for the smoke smell, and that we would be refunded twenty dollars at checkout. We were not refunded the twenty dollars, and we were not charged, as of yet, for the smoke smell. We love Holiday Inn Express, and this is the first issue we have had staying with them. October 7, 2014
Rated 3.0 out of 5.0 by One Direction I was overall disappointed with our stay. No phone book in the room and no internet service was an issue for me. I do not know if would stay here again. October 2, 2014
Rated 5.0 out of 5.0 by very nice and clean room I would like to stay here again,I make four trips to this area a year and would call here first. September 30, 2014
Rated 5.0 out of 5.0 by Great Stay, Good Loacation! If you are around here, this is a great choice. The hotel is absolutely great and the location is good with a lot of nearby dinning opportunities. September 30, 2014
Rated 5.0 out of 5.0 by Guest Rooms The beds and bedding was comfortable and the TV and channel selections were good. I wish all the rooms offered a refrigerator and microwave. September 29, 2014
Rated 5.0 out of 5.0 by Clean, comfy bed Loved the fitness center but wished it was open later. All of the staff was friendly and attentive. Breakfast could be better but plenty of offerings which is a plus. September 26, 2014
Rated 5.0 out of 5.0 by Great staff After arriving at this location and discovering that the reservation service had booked the wrong hotel, the manager gave us a room at the all ready full Holiday Inn we were at. He saved our trip. We will never again use the reservation service. Call the hotel directly. September 24, 2014
Rated 4.0 out of 5.0 by Comfortability Room was comfortable and clean. The Staff were very friendly. Complementary Breakfast was well prepared. September 24, 2014
Rated 5.0 out of 5.0 by Very nice clean Hotel Very Nice will stay here again. Nice staff and good breakfast very well stocked September 15, 2014
Rated 5.0 out of 5.0 by Clean quiiet room Everything I expected of HIE and more. Situated in a good area with many restaurants near by. The rooms were clean and quiet. as were the rest rooms. A well maintained hotel September 10, 2014
Rated 5.0 out of 5.0 by Exceeds all expectations Stay at this property whenever I am in Concord/Charlotte area. Would definitely recommend to all others!! September 5, 2014
Rated 5.0 out of 5.0 by Quiet and Comfortable Great location friendly staff and clean room,easy to check in and out August 29, 2014
Rated 3.0 out of 5.0 by Front Desk Staff The front desk staff was awesome! He's the reason do not want to rate this Holiday Inn Express August 21, 2014
Rated 5.0 out of 5.0 by Service at front desk was excellent When we arrived the gentlemen at the front desk was extremely kind and helpful. He offered several options of places to eat and also got us connected with the shuttle service. August 14, 2014
Rated 5.0 out of 5.0 by Great experience This motel was very clean and the staff was extremely professional. thanks August 11, 2014
Rated 5.0 out of 5.0 by Excellent!!!! Wonderful room! Had firm n soft pillows- had the pillowcases stitched to say so. Comfy! Clean! Will use these hotels more often! August 11, 2014
Rated 1.0 out of 5.0 by Room smelled like cigarettes We complained to the front desk that the room smelled like cigarettes and that the ac unit was extremely loud. They said it must be coming from somewhere else. They offered no solution to our issues. The mattress was very uncomfortable. Miserable stay. Will not go back. August 11, 2014
Rated 4.0 out of 5.0 by Great stay with very minor issues This hotel was great for location of the function I was involved with. I enjoyed the room, breakfast and amenities. It was affordable and efficient for my business traveling needs. Great choice! August 8, 2014
Rated 5.0 out of 5.0 by Very clean room, great staff Great place to stay for the night in Concord. Super clean hotel and very nice staff. Quiet and comfortable room. August 7, 2014
Rated 5.0 out of 5.0 by Great place to stay! Walking distance to great places to eat, room was quiet, comfortable, and breakfast was wonderful! I highly recommend and will be staying again when I visit Charlotte. August 6, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service We have stayed at this hotel over the years and always had a great, clean room and excellent service. Although it was not the fault of the Holiday Inn Express, I had reserved two rooms, one for my family and the other for my mother. Upon arrival into our room whoever had the room prior to our check-in had been smoking in it. The smell was awful. I promptly went to the front desk to notify them of this and to have my room changed. The hotel was full so they said they could send someone up to spray (a type of fabreze). This seemed to reduce the smell along with keeping our temp set at 68. My mother went down also because her room had the same issue. Again they offered to spray, but she asked for a discount, which they then gave to me as well. I don't understand how a non-smoking hotel is not aware of someone smoking in it or offers the room to someone else before having the smell totally removed. We had reserved the same hotel for the following weekend and had no troubles whatsoever and will continue to stay there again. My wish is that they somehow 'police' the non-smoking rule so that others with allergies don't have to pay the price for the inconsiderate smokers in this world. The staff here is very good and we appreciate that. August 6, 2014
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