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Rated 4.4 out of 5 by 264 reviewers.
Rated 4.0 out of 5.0 by getaway from the kids The whirl pool tub room was very relaxing. The only issue, and a minor one, was the button cover to start the tub was missing and it looked to be a safety issue. I proceeded on with pushing to button, with no injuries. June 7, 2016
Rated 5.0 out of 5.0 by Great Hotel The customer service is great. I really enjoyed my stay here and plan on using this location for future travel to the area. It's a wonderful location for attending events at Charlotte Speedway or Dragway. June 6, 2016
Rated 4.0 out of 5.0 by Using points for stay Was not happy getting a room to use my points We could not get a room in Statesville, or Lexington where we wanted It seems that they only have 1 room I don"t understand why we should have the worst room and location in the hotel It should be any room The points are not worth much May 25, 2016
Rated 5.0 out of 5.0 by Holiday Concord Excellent service, location and price! I highly recommend. May 23, 2016
Rated 5.0 out of 5.0 by Great Hotel I stay at this hotel anytime I'm in the area. This hotel has a great staff and is very clean. A great hotel if attending races also. The staff make every effort to make your stay enjoyable as possible. May 22, 2016
Rated 1.0 out of 5.0 by Room was too warm, Individuals in the room next to ours were disruptive. The room was too warm. We awaken in the night with loud, disruptive, rowdy people in the room next to hours. The Front Desk Attendant had to visit them three times before the noise stopped. Numerous guests called to report the noise, but it took hours before the noise was under control. May 9, 2016
Rated 2.0 out of 5.0 by Not so good this time I've stayed at this location several times and after this trip I will likely go next door. The girl at the front desk at check-in and check-out was friendly enough but that only goes so far. Other desk attendants had opportunities to say "hey" and share I smile but that didn't happen. Those smiles and friendly faces are what brighten up these mundane business trips. In the 3 mornings I had breakfast there I never saw an attendant. Very limited selection on fresh fruit unless you like green bananas. As I was walking to my room on the 4th floor i noticed a chunk of cookie in the hallway. No big deal, it's so obvious it will get picked up or vacuumed up by housekeeping today or tomorrow. Nope, still there 3 days later. I did report this upon checking out. In my room felt a couple small things under foot. It was a little piece of plastic that hold the price tag on clothing. Likely the guest before me made a purchase and it dropped on the floor. Also found a small pebble on the floor. Apparently they don't vacuum between guests. Didn't like it but I made a mental note. Upon my last shower of my stay I noticed nasty dirt coming off my feet after walking around the room barefoot. Also reported at checkout but I'm not happy. That is just not good. Not meeting my expectations or requirements. On other ratings: the firm pillows...not so firm. The mattress...old and needing replaced about a year ago. My company prefers the lodging next door but HI Express has always been good for me. I see a change a comin' for this frequent traveler, at least at Concord NC. May 6, 2016
Rated 4.0 out of 5.0 by nice comfortable bed and service Didn't get to motel until later (around 830 or 9) service at window was very nice and helpful. We had trouble with my credit card as my card had been jeopardized earlier so we had to change and use another card- BUT girl at front desk was very helpful. Room and bathroom was very nice and clean. Asked for a later checkout as we were doing a color run early the next morning and wanted to be able to come back to room and get cleaned up for ride home. They did allow us to stay until noon which was really all the time we needed actually was out a little earlier than that. Over all experience was good. Would recommend to anyone looking for a nice, clean place in Charlotte/Concord. May 3, 2016
  • 2016-06-23 T21:29:15.443-05:00
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