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Rated 4.4 out of 5 by 78 reviewers.
Rated 5.0 out of 5.0 by clean We were pleasantly surprised at the nice room we had waiting for us when we opened the door, friendly August 12, 2014
Rated 5.0 out of 5.0 by Concordia nice and clean, great beds, pool area nice, safe location to stay August 11, 2014
Rated 5.0 out of 5.0 by great service and room we had a wonderful stay except for the noise level from the room above . they were up nearly til midnight and moving back and forth constantly.I'm sure this is not an everyday problem but the person booked into the room. August 6, 2014
Rated 4.0 out of 5.0 by Friendly Staff The staff was very friendly and helpful. The rooms were very clean. We were just passing though, and it served our purposes very well. We would recommend it to people staying in the area! July 26, 2014
Rated 5.0 out of 5.0 by Good stay Very clean and the staff was courteous and helpful. Would stay here again. July 14, 2014
Rated 4.0 out of 5.0 by Helpful Front Desk Staff I forgot that I was a rewards member. Front desk staff helped by looking up info and added membership number for me to bill. July 9, 2014
Rated 2.0 out of 5.0 by Not recommend. When I travel I always stay at Holiday Inn Express Hotels, I have stayed at 10 or more in the last 5 months. Every-time I check in I am offered a welcome package or 500 bonus points, at this location I was offered neither. The beds are very old and uncomfortable, plus the pillow are very old and flat. The breakfast was good and the breakfast attendant was very nice and helpful. I forgot my pillow and called the same day to ask if they could hold it because I was coming back through in 5 days and they said they never found it in my room. This was a gel top cooling pillow that cost around $50 and it just disappeared in less than 10 hrs of checking out . I stopped back by on my way back just to check and see if they found anything and there was an elder gentleman at the counter who said the same thing happened to him. Needless to say m pillow is forever lost. I will never stay here again. July 7, 2014
Rated 3.0 out of 5.0 by staff The desk clerk wasn't exactly an accommodating type. When we asked if the Rewards Points were applied to our stay, she replied that "we don't automatically do that". We've stayed about 9 times at this same Holiday Express #as well as two others that we regularly stay at# and have always been well taken care of. She then changed it to "The manager that entered the information didn't have time to do it" in a rather snarky tone. She didn't offer the customary complimentary water or snack as we've been given each of the other times we've stayed there. This same desk clerk was on duty in the morning as well. She was a little behind in getting the breakfast set up, so several guests were waiting for their breakfast. #eggs, pancake machine, syrup, etc#. Your business is hospitality and this individual simply....wasn't hospitable. There are many hotel chains along our travel routes and we purposely seek out Holiday Inn Expresses as they are usually a consistent value. Yours was the highest priced of the three we stayed at this trip #by a considerable amount#. July 1, 2014
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